Login
Start Free Trial Are you a business? Click Here

ororowear.com Reviews

4.2 Rating 3,117 Reviews
78 %
of reviewers recommend ororowear.com
4.2
Based on 3,117 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.1 out of 5
Returns & Refunds
Returns Process
Could Be Better

Write Your review

ororowear.com 5 star review on 23rd June 2026
Janice W
ororowear.com 5 star review on 23rd June 2026
Janice W
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
426
Anonymous
Anonymous  // 01/01/2019
Since it's summer and we've been have a heatwave I haven't been able to wear my new vest much. I used it one evening around the campfire and it warmed very nicely. I especially loved the pockets being heated
Helpful Report
Posted 9 months ago
Hi Sheryl, we're so glad to hear that your vest kept you warm around the campfire. The heated pockets are definitely a favorite! We appreciate your support and hope you can enjoy it more as the weather cools down.
Posted 9 months ago
I feel for the price of the vest you should include the plug. I am in a wheelchair and find the battery storage pocket very poorly located. It would be easier for me, if the pocket was in one of the front panels
Helpful Report
Posted 9 months ago
Hi Richard, we truly appreciate you taking the time to share your experience. Your suggestion about the pocket‘s location is valuable, and we'll be sure to pass it along to our design team for future improvements. Thank you for your support!
Posted 9 months ago
Great for these cold Ohio winters. First thing I reach for with heading out.
Helpful Report
Posted 9 months ago
Purchased a heated vest. Website crashed while ordering, Went back in completed my order. Got shipped in timely manner,but it reset my order and was shipped a small when originally wanted 2xl. When wanted to exchange for correct size was advised was a clearance item unable to return or get refund. I reordered item again is pending delivery. I will see if correct when new order delivered.
Helpful Report
Posted 9 months ago
Hi there, thank you for your review. We're sorry to hear about the issues you faced with your order and the sizing. Please note that we value your feedback and are always here to assist you. If you need any further help, feel free to reach out to us at support@ororowear.com.
Posted 9 months ago
Absolutely love my vest! The color, fabric and size is perfect! I also want to call out how amazing their customer service was. I ordered the wrong vest originally and they helped changed it immediately and got the right one shipped without any difficulty! THANK YOU!
Helpful Report
Posted 9 months ago
Hi Tami, we're so happy to hear that you love your vest and had a great experience with our customer service team! We always strive to make the process as easy as possible for our customers. Thank you for your kind words and support!
Posted 9 months ago
You did great
Helpful Report
Posted 9 months ago
I work in healthcare and I’m so glad I found Ororo heated garments , they keep me warm and relax my back while wearing them . I liked my vest so much I now have a winter coat and a jacket plus I bought my husband a jacket as well .
Helpful Report
Posted 9 months ago
Hi Mary, it's great to hear how you're enjoying your ororo heated apparel! We're glad that they've brought you warmth and comfort. It’s wonderful to know that you even shared the warmth with your husband. Thank you for your trust and support!
Posted 9 months ago
I am pleased so far . The weather has been in the 50's and 40's a few time and the vest is just right for taking away the chill. The battery life is good so far.
Helpful Report
Posted 9 months ago
Tried out the vest the other day. It’s perfect!
Helpful Report
Posted 9 months ago
A winter Lifesaver! I have 5 of the women's vests and they keep me going all winter in the arena!
Helpful Report
Posted 9 months ago
On time delivery and fits as expected
Helpful Report
Posted 9 months ago
Great product for people who dont like to be cold and dont like to carry extra clothes. Perfect for dog walking. I have a vest and added a jacket. The battery is a little heavy but worth it.
Helpful Report
Posted 9 months ago
Hi Elena, thank you so much for your review. We're thrilled to hear that our products are making your dog walking experience more comfortable. Thanks for your trust and support!
Posted 9 months ago
Bought vest 3x. To small for even a 1x person. Returned. Still haven't seen refund.
Helpful Report
Posted 9 months ago
Hi there, thank you for your review. I notice that our customer service colleagues are communicating with you about this matter. Please don't worry, we will do our best to help you solve the problem.
Posted 9 months ago
It only is slightly warm and it is too big I got a small but need an extra small
Helpful Report
Posted 9 months ago
Hi there, thank you for your review. We have forwarded your feedback to our product team for further improvements. Please feel free to contact us at support@ororowear.com if you need any assistance. We are always here to help.
Posted 9 months ago
I LOVE MY VEST AND IT LOOKS VERY FASHIONABLE
Helpful Report
Posted 9 months ago
Love ororo. Have many items from them
Helpful Report
Posted 9 months ago
I got a vest for my daughter. She wears it riding and took it to Ireland. She loves it!!
Helpful Report
Posted 9 months ago
Love the warmth without a lot of weight. I train my dogs out in the fields and in a cold agility barn. Really helps as I am always cold being on blood thinners. Keep making your products.
Helpful Report
Posted 9 months ago
Hi Patricia, we're delighted to hear that our products are keeping you warm during your dog training sessions. Your feedback means a lot to us. Hope you enjoy the warmth!
Posted 9 months ago
I'm very happy with my vest. Thank you for a great product.
Helpful Report
Posted 9 months ago
This is the third tequest on one purchase. Don’t give them your credit card if this is an indicator if how carelessly they use computer data.
Helpful Report
Posted 9 months ago
Hi there, thank you for your review. Please feel free to contact us at support@ororowear.com if you need any assistance. We are always here to help.
Posted 9 months ago
ororowear.com is rated 4.2 based on 3,117 reviews