ororowear.com Reviews

Name: ororowear.com
Rating: 4.22

4.2 Rating 3,210 Reviews

78 %

of reviewers recommend ororowear.com

4.2

Based on 3,210 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

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ororowear.com 5 star review on 17th August 2026

Hannah T

ororowear.com 5 star review on 12th July 2026

JENNIFER N

ororowear.com 5 star review on 5th July 2026

Donna C

443

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The best arrived in a timely manner and fits well.”

Helpful Report

Posted 11 months ago

“I purchaseda pair of the Summer Garden Clogs to wear around my apartment. I am very pleased with the clogs. They are comfortable, help my feet on the concrete/tile floor, and are great to wear outside to water my flowers. The price was great with the $20 off. I have been very happy with every item I have purchased from ororowear.com”

Helpful Report

Posted 11 months ago

“Over the years, I have purchased Ororo jackets and vests for my husband, grandchildren anfriends. Everyone has been thrilled with them! I volunteer at dog events and your vests and jackets are the most popular apparel worn by the participants and volunteers.”

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Posted 11 months ago

“The heated vest is very nice and the new battery is a lot more comfortable than the old style battery.”

Helpful Report

Posted 11 months ago

“Jacket nice and toasty. But I would like to see the larger sizes available in regular fit.”

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Posted 11 months ago

“I am disappointed. I ordered two vests. One was too big and the other too small. Unfortunately they were open box so I can’t return them. I wish they had a consistent size. I have an older Oros that I love.”

Helpful Report

Posted 11 months ago

Hi Kathie. We’re sorry to hear the sizing didn’t meet your expectations with the vests. Because each style can vary slightly in cut and material, fit differences may occur between designs. We’re continuously working toward making our sizing more consistent across all products, and your input truly helps us improve. Thank you for your support of ororo!

Posted 11 months ago

“I ordered a medium, which was sized like an extra large. Can't wear it. Couldn't return it, so now I'm selling it on eBay”

Helpful Report

Posted 11 months ago

Hi Samy. We’re sorry to hear that the size didn’t work out for you and understand how disappointing that can be. We truly appreciate you taking the time to share your experience, and we’ll make sure your comments are passed along to our product development team for review and improvement.

Posted 11 months ago

“I bought an "open box" mens 3XL jacket and battery. My only issue us the sizing is on the smaller side. It fits, but just barely. Th battery charged quickly. Unfortunately, out VT weather has been in the 70's and 80's since my jacket arrived so haven't got to test the heating element.”

Helpful Report

Posted 11 months ago

Hi Kelly, thank you for sharing your feedback! We hope once the temperatures drop, your jacket will keep you perfectly warm and comfortable. Enjoy your new gear when the weather finally cools down!

Posted 11 months ago

“Love my heated jacket with 5 heating zones”

Helpful Report

Posted 11 months ago

“Purchased 2 pairs of heated gloves. One pair for my wife and I. One pair fit perfectly, the other I could hardly pull on despite suggesting a loose fit per the sizing chart. Pair was returned for exchange. Still waiting for return shipment.”

Helpful Report

Posted 11 months ago

Hi Wayne, thank you for sharing your feedback. We’re sorry the first pair didn’t fit as expected, but we hope the replacement gloves will be a perfect fit for you. Thank you for your patience and for choosing ororo!

Posted 11 months ago

“Great products and awesome customer service.”

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Posted 11 months ago

“I was hoping to feel like I had a heated blanket wrapped around me with this jacket but I was very disappointed. At best, the jacket gets luke warm on either the chest or the back, not at the same time though. Even on the highest setting with a fully charged battery pack it’s only a very luke warm feeling. Honestly, it’s not worth the money as I’m sure there’s better working jackets on the market.”

Helpful Report

Posted 11 months ago

Hi Kayla. We’re sorry to hear the jacket didn’t feel as warm as you expected. The heating zones are designed to warm both the chest and back at the same time, so we’d like to help make sure everything is working properly. Our customer service team has already reached out to assist you and will do their best to help resolve this for you.

Posted 11 months ago

“I gave this jacket to my wife as a gift. It worked out of the box with the charge that came with the battery. She was very happy with it. However the battery doesn’t recharge. She hasn’t been able to use it since the first time. She has contacted Ororo and has submitted all the required information but we have not received a replacement nor has she heard anything back. Ordinarily I would wait on my review but ororo sent me an email asking for my review so here it is.”

Helpful Report

Posted 11 months ago

Hi Michael. We’re sorry for the delay in getting this resolved. We completely understand how disappointing it must be, especially after your wife enjoyed the jacket at first. Our customer service team will be reaching out to you shortly to help resolve the battery issue. We truly appreciate your patience and understanding.

Posted 11 months ago

“Great company, great product, great customer service. I had a problem with my order (my fault, not theirs) and they worked quickly and professionally to address it for me.”

Helpful Report

Posted 11 months ago

“I’m so happy with my recent ORORO Wear order! The Bodhi Unisex Summer Garden Clogs are super comfy and lightweight — perfect for both indoors and outdoors. The soft lining makes them extra cozy! The TechTrail V-Neck Performance T-Shirt feels amazing on the skin — breathable, stretchy, and perfect for workouts or casual wear. And the Redfern Camping Tote Bag is stylish yet practical — I love how spacious and durable it is. Overall, everything looks great together and feels high-quality. ORORO never disappoints! 💚”

Helpful Report

Posted 11 months ago

“Misleading advertising and non responsive customer service.”

Helpful Report

Posted 11 months ago

Hi Jen, we're sorry to hear that you feel our product and customer service did not meet your expectations. We aim to provide accurate information and helpful support, and your feedback is invaluable in helping us improve.

Posted 11 months ago

“Game changer!”

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Posted 11 months ago

“These vests are great! I have one, but needed a different size. I saw they were on sale, so immediately jumped on it! Theyre very well made and heat up great”

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Posted 11 months ago

“I purchased the Unisex Shell Gloves in large, to go with the medium sized Glasgow Liner Gloves I'd purchased a year ago. I'm glad I purchased the shell gloves a size larger, as the medium liner fit perfectly in side the shell. The gray color was slightly darker than I expected from the pictures, but that is okay with me. Just glad there were options aside of black.”

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Posted 11 months ago

“Product seems to run large. I had to return my XL for a large.”

Helpful Report

Posted 11 months ago

ororowear.com is rated 4.2 based on 3,210 reviews