ororowear.com Reviews

Name: ororowear.com
Rating: 4.22

4.2 Rating 3,210 Reviews

78 %

of reviewers recommend ororowear.com

4.2

Based on 3,210 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how ororowear.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

ororowear.com 5 star review on 17th August 2026

Hannah T

ororowear.com 5 star review on 12th July 2026

JENNIFER N

ororowear.com 5 star review on 5th July 2026

Donna C

443

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nicely made!! Very warm and cozy. Love the neck warmer and heated pockets. Wish the chest was also heated. Thanks for such a warm and gorgeous jacket!”

Helpful Report

Posted 10 months ago

“Love their heated vests. Used one all last winter while mall walking and decided to get another color. Great quality. Worked every time”

Helpful Report

Posted 10 months ago

“Amazing Customer service. Amazing product”

Helpful Report

Posted 10 months ago

“Don't heat up as advertised”

Helpful Report

Posted 10 months ago

Hi John, we’re sorry to hear the vest didn’t heat up as expected — we understand how disappointing that can be. Our customer service team will reach out shortly to help troubleshoot the issue and make sure everything is working properly for you.

Posted 10 months ago

“Reliable, comfortable and warm.”

Helpful Report

Posted 10 months ago

“I have ordered from here several times in the last 3 years. I would recommend on buying anything and everything they sell!! I love their products and especially the heated vest. I must have 5 of them and love everyone of them. I love their products new bigger batteries and I highly recommend them to all! I will continue to buy from this company! Love them!❤️”

Helpful Report

Posted 10 months ago

Hi Toni! We’re thrilled to hear that you’ve been enjoying our products for three years and that the heated vest has become a favorite of yours! Your enthusiasm for our new bigger batteries means so much to us. We truly appreciate your support and recommendations—it's the best compliment we could ask for.

Posted 10 months ago

“Took advantage of the recent offer for a heated scarf the coincided with my Social Security monthly deposit, but the battery doesn't really get the scarf hot, just warm and what looked to be a very neutral pale pink in the photograph is actually vivid pink which doesn't go with really anything. I own the Aurora heated jacket, the vest and the mittens in basic black and I wish I had ordered the scarf in black cause then it would go with everything. It was a bit of a disappointment.”

Helpful Report

Posted 10 months ago

Hi Linda, we’re sorry to hear the scarf didn’t meet your expectations in terms of color and warmth. If you’d prefer the black version instead, you can return your current scarf for a refund and then place a new order for the color you like. As long as the item is still in new condition, it’s eligible under our 30-day return policy. Our customer service team will reach out to you shortly to confirm whether you’d like assistance with the process. Thank you for sharing your feedback — we truly appreciate it.

Posted 10 months ago

“Nice products but run small in size!”

Helpful Report

Posted 10 months ago

“Love it! Keeps me warm and cozy.”

Helpful Report

Posted 10 months ago

“The down vest is so convenient for me in many types of weather. It is very lightweight and comfortable for keeping me warm in changing weather.”

Helpful Report

Posted 10 months ago

“Does not heat well, not easy to find the pocket for the battery. Much more expensive than the cheap chinese products that work much better. Wish I had not bought this one.”

Helpful Report

Posted 10 months ago

Hi there, we’re sorry to hear the vest didn’t meet your expectations in terms of warmth and design. The battery pocket is located on the inside of the left side of the vest. For the feeling of warmth, it can vary depending on temperature, layering, and individual sensitivity. Our customer service team will reach out shortly to help troubleshoot this issue and ensure everything is working properly for you. Thanks for your patience.

Posted 10 months ago

“Long lasting battery. Charges quickly.”

Helpful Report

Posted 10 months ago

“Great web site.”

Helpful Report

Posted 10 months ago

“Comfortable and warm”

Helpful Report

Posted 10 months ago

“Excellent products”

Helpful Report

Posted 10 months ago

“They are so soft love the fleece I have the vest and hoodies I absolutely love them”

Helpful Report

Posted 10 months ago

“I have bought a vest when I discovered Ororo in 2016. Till today it still works very well. The only thing I needed to do is buy a new battery after 9 years”

Helpful Report

Posted 10 months ago

“You did amazing!! Very helpful on the phone and I had all 24 Vest within 3 days of ordering. Thank you so much. I am actually going to order dome vest for my family for Christmas. Thank you , Connie Fisher Marketing and Outreach Coordinator, Vestal Dental Associates 607-785-3339 Cfisher@vestaldental.com”

Helpful Report

Posted 10 months ago

“I haven't used it much yet, but I am enjoying my heated seat cushion. I was hoping it was a bit more flexible and could be used more like a lap blanket versus a seat cushion, but maybe the more I use it the more giving the material will become. I love that it is made as a tri-fold so that I can also put some under my seat and some behind my back. I can't wait to use this more this winter!”

Helpful Report

Posted 10 months ago

“So far … fantastic… I bought it for an elderly neighbor and he is very happy with his warm bevest. Thank you much!”

Helpful Report

Posted 10 months ago

ororowear.com is rated 4.2 based on 3,210 reviews