ororowear.com Reviews

Name: ororowear.com
Rating: 4.22

4.2 Rating 2,869 Reviews

78 %

of reviewers recommend ororowear.com

4.2

Based on 2,869 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how ororowear.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

ororowear.com 5 star review on 22nd March 2026

393

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The size is much smaller than what they claim which makes the planned use very hard. I couldn't use my military discount it the other discounts that I received.”

Helpful Report

Posted 1 year ago

Hi James, thank you for your review. We have forwarded your feedback to our product team for further improvements. Upon checking, the item you ordered was a final sale product. I apologize but our discounts don't stack. Discounts cannot be combined with other coupon codes, sales, outlet items, or promotional bundles. Please feel free to contact us at support@ororowear.com if you need any assistance.

Posted 1 year ago

“I'm a walking billboard for you!!! Since I bought it, my family, all my co-workers and my friends have invested in your product! We LOVE it!”

Helpful Report

Posted 1 year ago

“We have a couple jackets and vest now. Love everything we have gotten!”

Helpful Report

Posted 1 year ago

“A wind and water resistant heated parka is a game changer! I also really appreciate how many zippered pockets there are and places to adjust the fit. The only con so far is that the front zipper can be difficult to line up so that it can be zipped.”

Helpful Report

Posted 1 year ago

“Game changer for a child at college!”

Helpful Report

Posted 1 year ago

“I love my Ororo heated vest. It's way better than one I had before which was both too big for me (it did not come in an XS), and the battery was very bulky. This one fits well and has a long battery life.”

Helpful Report

Posted 1 year ago

“Ororowear.com was a safe, efficient site for ordering Ororo products. The site was easy to navigate, order and get feedback on when to expect my purchase. The items arrived on schedule.”

Helpful Report

Posted 1 year ago

“I was Given a Christmasgift card to buy a new ororo vest from my son. It is great had to replace the battery but customer Service was great next time I would pay the extra for a Battery and not get an open box one But we have Several Ororo vests And we love them”

Helpful Report

Posted 1 year ago

“Love the warmth & lightness of my fleece jacket. Do have an issue with the inside sleeves -- they are too narrow making it very-very difficult to put on with a long sleeve shirt.”

Helpful Report

Posted 1 year ago

Hi there, thank you for your review. We have forwarded your feedback to our product team for further improvements. Please feel free to contact us at support@ororowear.com if you need any assistance. We are always here to help :)

Posted 1 year ago

“Great vest to ski in! I ordered a larger size and had to exchange it for a smaller one. All done within a week with no hassle. Awesome product and customer service! Will be coming back for more!”

Helpful Report

Posted 1 year ago

“Karen was particularly helpful in walking me through the exchange process when I could not produce a receipt for my vest. I love it and will definitely recommend Orono and their customer service!”

Helpful Report

Posted 1 year ago

“I have a heated vest made out of 50.4% polyester, 45% cotton and 4.6% other fibers, so hopefully you can track it with the Lot# MVFXBT1110802727. Well, my original battery could no longer handle a charge, so I contacted you and was directed to purchase a replacement battery; model MINI 5K 2INR22/71, just in case you need to look it up!! Well, I fully charged it before using, like the directions said, and when it was turned-on, it turned itself off in about a min. So, I put it back on the charger and the 4 lights quickly lite up, so trying it again in the vest, it turned off in a shorter time frame, like seconds. Your product has been a great buy, but the key technology, battery-powered heat, doesn't work like the original. Thanks for allowing me to vent...”

Helpful Report

Posted 1 year ago

Hi Duncan, thank you for your review. Sorry for the unhappy shopping experience. Our customer service specialist will get in touch with you as soon as possible and assist you further. Please don't worry, we will try our best to help you resolve this situation.

Posted 1 year ago

“BEST VEST EVER. MY NEW FAVORITE. MOST COMFORTABLE, FLEXIBLE AND WARM VEST .. LOVE IT”

Helpful Report

Posted 1 year ago

“I love ororo products! I have couple appeals and use them constantly Customer service and customer support is excellent I will always recommend their products even if the new version of women vest is not as thick as the old one I purchased 2 years ago.”

Helpful Report

Posted 1 year ago

“I have not had a chance to use my heated vest yet, but I am looking forward to wearing it when the weather turns cold again. The concept is genius. I was unable to use the first vest I ordered because it came without a battery. I was frustrated that I ordered a heated vest that was sold without a battery. To purchase the battery separately was signficantly more expensive than returning the first vest I ordered and buying another vest with a battery. By the time that arrived, the oold weather had passed. I would recommend adjusting your advertising to make it abundantly clear that your heated vest that is sold without a battery is only for people who already own a battery (which I imagine is an extremely small population).”

Helpful Report

Posted 1 year ago

“We love these vest and wear them all the time”

Helpful Report

Posted 1 year ago

“I was recommened the Ororo vest by a co-worker. I ordered the top of the line vest with numerous heating sections. The fit was nice but I had an issue. It seemed like the back heated quicker and hotter than the rest of the vest. The vest didn't meet my needs. I need a full jacket to keep me warm not just a vest.”

Helpful Report

Posted 1 year ago

Hi there, thank you for your review. Sorry for the unhappy shopping experience. We have forwarded your feedback to our product team for further improvements. Please feel free to contact us at support@ororowear.com if you need any assistance. We are always here to help :)

Posted 1 year ago

“I really like the warming functionality of the Men's Golf Vest but the battery placement in tha back of the vest is poorly designed. Can't wear it your car unless you like a small brick pressed into your spine and can't wear it in the golf cart unless you like the same. Women's vest with battery in side is much better.”

Helpful Report

Posted 1 year ago

Hi John, thank you for your review. We have forwarded your feedback to our product team for further improvements. Please feel free to contact us at support@ororowear.com if you need any assistance. We are always here to help :)

Posted 1 year ago

“The vest keeps you nice and toasty. The only thing I have an Issue with is the zipper getting snagged and cot on the fabric When using it. I've lost weight do to having cancer which left me with zero body fat, I get cold very easy now. The heated vest does it job well.”

Helpful Report

Posted 1 year ago

Hi Kent, thank you for your review! We're glad to hear that the vest keeps you warm and toasty. We're sorry to learn about the issue with the zipper snagging; your feedback is valuable, and we’ll pass it along to our team for improvement. Please feel free to contact us at support@ororowear.com if you need any assistance. Wishing you all the best, and thank you for choosing our product!

Posted 1 year ago

“Quality products, well built, works great, warm when needed. Fast shipping.”

Helpful Report

Posted 1 year ago

ororowear.com is rated 4.2 based on 2,869 reviews