ororowear.com Reviews

Name: ororowear.com
Rating: 4.22

4.2 Rating 3,209 Reviews

78 %

of reviewers recommend ororowear.com

4.2

Based on 3,209 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

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ororowear.com 5 star review on 17th August 2026

Hannah T

ororowear.com 5 star review on 12th July 2026

JENNIFER N

ororowear.com 5 star review on 5th July 2026

Donna C

443

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with the sweat jacket. Very happy with on how it heats up.”

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Posted 10 months ago

“I placed an order and in less than one week it was delivered. I was extremely pleased with the exception that half of the order was not complete. I made contact with customer service and in less than 24 hours my credit card was refunded. Great customer service!! I will do business with them again!”

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Posted 10 months ago

Hi Kathy, thank you for your kind review! We're so glad to hear that your order arrived quickly and that our customer service team was able to assist you promptly. Your satisfaction is our top priority, and we appreciate your trust in us. We look forward to serving you again soon!

Posted 10 months ago

“Appears to be just as advertised. Good price. Looks nice and is comfortable.”

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Posted 10 months ago

“Not sure , this is a Christmas gift for my daughter .”

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Posted 10 months ago

Hi Tina, thank you for your review! We appreciate you considering our product as a gift for your daughter this Christmas. If you have any questions or need assistance as the holiday approaches, please don't hesitate to reach out. We hope she loves it!

Posted 10 months ago

“i generally dont like crocs but i decided to give them a try since they were so cheap in price. i really like them bcz my feet are so swollen i cant put on my sneakers.”

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Posted 10 months ago

“I did this survey yesterday. Thought maybe you where sending me a promotion so I could order two more vest”

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Posted 10 months ago

“Wonderful my wife loves it!”

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Posted 10 months ago

“I love it! I just wish I would’ve ordered a large instead of x-large”

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Posted 10 months ago

“It was never recieved I was at a meeting got home at 8:15 no package Please 102 Rt 23C Tannesville,NY 12485”

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Posted 10 months ago

Hi Patricia, we’re so sorry to hear that your package hasn’t been received — we completely understand how concerning that must be. Our customer service team will reach out to you shortly to investigate the situation and make sure your order is properly delivered. Thank you for your patience and understanding.

Posted 10 months ago

“I’m honestly so disappointed. I ordered the green bomber jacket and it came with a stain on the sleeve. They sent me a replacement and the replacement had a bigger, more noticeable stain in the same location. Since reporting the second stain, customer service has not gotten back to me. I usually love ororo but this is a super upsetting lack of quality control.”

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Posted 10 months ago

Hi Karyn, we’re truly sorry for the experience you’ve had with your orders — we completely understand how frustrating it must be. Please rest assured that our customer service team is expediting your case and doing everything possible to resolve it as quickly as we can. Thank you so much for your patience and continued trust in ororo.

Posted 10 months ago

“I love the coat and can't wait to test it against winter's bluster!”

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Posted 10 months ago

“Shipped quickly, and the order was correct.”

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Posted 10 months ago

“Christmas gift so don’t know yet.”

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Posted 10 months ago

“Not very happy! Disappointed of not being able to exchange my heated vest for a smaller size!!”

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Posted 10 months ago

Hi Samara, we’re truly sorry for the disappointment with the sizing and understand how frustrating it can be. Please kindly note that our open-box items are not eligible for exchanges or returns, as clearly stated on the product page. We sincerely appreciate your understanding and will share your feedback with our team as we continue to improve our shopping experience.

Posted 10 months ago

“Great selection, excellent quality, and fast shipping! Very happy and will continue to buy Ororo!”

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Posted 10 months ago

“Unfortunately, this does not heat up like the other brand that I have. I bought a vest and a jacket. I bought open box so I'm unable to return it. It's just OK nothing too special about it.”

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Posted 10 months ago

Hi Timber, thank you for sharing your honest feedback. We’re sorry to hear the heating performance didn’t feel as warm as you expected. The perception of warmth can vary depending on factors like environment, layering, and individual sensitivity. If you need further assistance, please feel free to reach out at support@ororowear.com. Our customer service team would be happy to help troubleshoot and see if there’s anything that might improve your heating experience. Thank you again for giving ororo a try.

Posted 10 months ago

“Received my heated jacket liner, and had to return it due to a quality control issue. Still waiting for the replacement to be shipped. Haven’t received any communications since printing the return shipping label.”

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Posted 10 months ago

Hi Aaron, we’re truly sorry to hear about the quality issue with your jacket liner and the delay in receiving your replacement. Please rest assured that our customer service team is already working on your case and will update you as soon as possible. We appreciate your patience and understanding while we make this right for you.

Posted 10 months ago

“I haven't worn my hoodie in extremely cold weather yet, but I did wear it on a fishing trip nov. 1 off the jersey coast 40 degrees and windy but I was very warm it lasted about 41/2 hours on medium just as advertised even without the heater on the hoodie is warm”

Helpful Report

Posted 10 months ago

Hi Edward, thank you so much for your wonderful review! We're thrilled to hear that your hoodie kept you warm during your fishing trip, even in that chilly weather. Your feedback means a lot to us, and we appreciate you sharing your experience.

Posted 10 months ago

“Love the vest. But the shoes are not true to size. They are way too small.”

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Posted 10 months ago

“It fits well and is true to size, is well made, is made for cooler weather as a mid layer or baselayer or in chilly weather (40-60 degrees) . It does well as an outer layer in the 60's to to 80 degrees. The hood is typical with all brands and I wish it had some type of draw string to keep it tight. Overall I'm pleased. I would buy it.”

Helpful Report

Posted 10 months ago

Hi Bryan, thank you for taking the time to share your thoughts! We're glad to hear that the fit and quality meet your expectations. We appreciate your feedback regarding the hood and the drawstring feature — your suggestions will certainly be taken into consideration for our future improvements. Thank you for your trust and support!

Posted 10 months ago

ororowear.com is rated 4.2 based on 3,209 reviews