ororowear.com Reviews

Name: ororowear.com
Rating: 4.22

4.2 Rating 2,867 Reviews

78 %

of reviewers recommend ororowear.com

4.2

Based on 2,867 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

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ororowear.com 5 star review on 22nd March 2026

393

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Light weight and warm. Material blocks the wind too. I wear it under a down coat in really cold weather and it keeps me very warm. Love it!”

Helpful Report

Posted 1 year ago

“Liked the fabric of the new heated vest. It is a smooth exterior finish and doesn't seem to "pill" like the other fleece vest I have. The navy color is nice as well.”

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Posted 1 year ago

“I ordered the Buffalo gloves for my husband. Unfortunately, the fingers are not heated and that is where the heat is needed, the extremities.”

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Posted 1 year ago

Hi Susan, thank you for your review. Our customer service specialist will get in touch with you as soon as possible and assist you further. Please don't worry, we will try our best to help you resolve this situation.

Posted 1 year ago

“Best jacket ever. Even without the heat on the jacket is warm without sweating. With the jacket heat on, golf or snow blowing is comfortanle.”

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Posted 1 year ago

“These items have gotten me through the winter. Cannot rave about them enough. I have 2 long vests in white and black. I feel like I could be the ORORO brand ambassador I have told sooooooo many people about them!”

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Posted 1 year ago

“Great gear. I use for hunting and work as a zoo keeper. Held up to 0 degree weather in the woods for 12 hours no problem. Purchased a new winter jacket after hunting season as well as the poncho for my blind next year. Definitely a fan”

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Posted 1 year ago

“I am very happy to go out on a cold day to golf and have a wonderful warm vest to wear I am also very happy with the heated scarf. I wear it for easing neck muscle pain and for migraine headaches”

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Posted 1 year ago

“Excellent product. Quick delivery”

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Posted 1 year ago

“Item is made well. Size chart was wrong for me. Originally ordered a M per size chart. Returned and re-ordered a L. Item fits. Return process worked very well.”

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Posted 1 year ago

“Great vest and delivery. Really comfortable and stays warm. Love it.”

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Posted 1 year ago

“My mom bought this vest for me to wear outdoors on cooler days. The vest intself is wonderful. It fits great and the warming features work great. Unfortunately my battery was taking over 24 hours to charge (this is after about 2 weeks of using it). At first when I contacted the company, they were excellent and responsive. Howeve, I found their replacement policy outdated and inconvenient. I had to send them my battery back (that's fine, but I had to find my own packaging for this). Not only unitl they received my battery would they send me a new replacement (this left me without a battery for 2 weeks). I also was charged for shipping; when I asked about this, I was met with "this is our policy". Well, now you have my battery and I can't get another until I pay for shipping? What else am I supposed to do?”

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Posted 1 year ago

“I was very saddened by the product, I charged battery as directed. We received a a snow storm and put on gloves and followed starting instructions. It starts on hi and goes to medium, can’t tell the difference between medium & Hi. The gloves got lukewarm at best, I would not purchase another pair! I really expected more. Thanks”

Helpful Report

Posted 1 year ago

Hi Jane, thank you for your review. Sorry for the unhappy shopping experience. Our customer service specialist will get in touch with you as soon as possible and assist you further. Please don't worry, we will help you resolve this situation.

Posted 1 year ago

“First of all my name is Sharon Schultz. I have purchased all the vests for my sister Debbie myself and for my husband. Your vests are great. Mine only lasted less then two years and I had to replace it. The button would not work. If I could send it back for a credit that would be great. I also purchased the scarf and sent it to my sister Debbie for my mother. So any other emails my name is Sharon Hill Schultz.....”

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Posted 1 year ago

Hi Sharon, thank you for your review. Our customer service specialist will get in touch with you as soon as possible and assist you further. Please don't worry, we will try our best to help you resolve this situation.

Posted 1 year ago

“It was the easiest to get my new vest Took a few pictures answered a few questions and that was it”

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Posted 1 year ago

“Love my coat!!!!”

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Posted 1 year ago

“The quality of this heated vest is superb. Love the ability to pull in the bottom. Doesn’t look like a wide vest. It is warm and the gray color is beautiful.”

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Posted 1 year ago

“First, I love my heated vest! It gets warm fast and I'm comfortable for hours. The battery is good quality. I needed a replacement because my original has been misplaced and the new battery was delivered within a week. Great products!”

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Posted 1 year ago

“Battery pack doesn’t last long:(”

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Posted 1 year ago

Hi Michelle, thank you for your review. It is noticed that our customer service specialist is helping you with this and please don't worry, we will try our best to help you resolve this situation.

Posted 1 year ago

“The size is much smaller than what they claim which makes the planned use very hard. I couldn't use my military discount it the other discounts that I received.”

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Posted 1 year ago

Hi James, thank you for your review. We have forwarded your feedback to our product team for further improvements. Upon checking, the item you ordered was a final sale product. I apologize but our discounts don't stack. Discounts cannot be combined with other coupon codes, sales, outlet items, or promotional bundles. Please feel free to contact us at support@ororowear.com if you need any assistance.

Posted 1 year ago

“I'm a walking billboard for you!!! Since I bought it, my family, all my co-workers and my friends have invested in your product! We LOVE it!”

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Posted 1 year ago

ororowear.com is rated 4.2 based on 2,867 reviews