ororowear.com Reviews

Name: ororowear.com
Rating: 4.22

4.2 Rating 2,867 Reviews

78 %

of reviewers recommend ororowear.com

4.2

Based on 2,867 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

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ororowear.com 5 star review on 22nd March 2026

393

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have loved ororo gear for years. When a jacket button malfunctioned, the company was quick to replace it with a brand new one. Great company, keeps me warm and happy!”

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Posted 1 year ago

“Comfortable, my partner tells me I am not fashionable, but my hands are way hotter then theirs so the use my hand pouch to get there hot like me.”

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Posted 1 year ago

“Their customer service is the best I have ever experienced. This company was so good with staying in touch in regards to my warranty issue. They were very easy to work with. I recommend their products to anyone I think would get use out of them.”

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Posted 1 year ago

“I do like it, but have yet to put it through its paces. I really wish they made a tall version for those of us with longer torsos and arms. I am 5’10 and 135 lbs and ordered the medium. It’s a little short waisted and I would like longer arms ( the large has same sleeve length). Also, I wish the neck edging was softer around the face. Maybe it will “give” the more I wear it.”

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Posted 1 year ago

Hi Leslie, thank you for your review. We have forwarded your feedback to our product team for further improvements. Please feel free to contact us at support@ororowear.com if you need any assistance. We are always here to help :)

Posted 1 year ago

“I give it 5 stars as a vest, 2 stars as a jacket. I have a 41 inch chest and the large sized jacket restricts my golf swing. The sleeves should be made of a stretchy insulated fabric.”

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Posted 1 year ago

Hi Judd, thank you for your review. We have forwarded your feedback to our product team for further improvements. Please feel free to contract us at support@ororowear.com if you need any assistance. We are always here to help :)

Posted 1 year ago

“We ordered a vest for our good friend but the large was too small. Reordered an XL. Being that he had Covid, we put it in a bag at his back door and in 5 minutes it was stolen. Can we get a discoount on a reorder?”

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Posted 1 year ago

“Brilliant - effective and easy to use”

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Posted 1 year ago

“A friend at the gym raved about her Ororo fleece jacket, showing it to me and explaining how it worked. I thought it was nice, but when I am cold, fleece just won't cut it. Then I noticed Sean, Midlife Stockman on ouTube, wearing a vest while doing work in freezing temps in Michigan. I thought HMMMM. I went on the website and found the PERFECT jacket!!! It is longer, goes past my hips almost to my knees, has MANY pockets, the fake fur is removable from the hood and I liked the color and best of all it was on sale! I have now cleaned 4 other jackets and they are ready to be donated to the Salvation Army as they are in good shape but my new Ororo replaces them all! I absolutely love it!!!”

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Posted 1 year ago

“Really like it!”

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Posted 1 year ago

“Great products and great customer service.”

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Posted 1 year ago

“I received a great customer experience from Laviana. She guided me through the entire process of returning my defective battery. My new golf vest is coming handy and I love the option to use the sleeveless for my golf swing while keeping me warm.”

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Posted 1 year ago

“Life saver!”

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Posted 1 year ago

“Austin was fantastic, great courtesy, and a big help when I only received one out of two of my replacement batteries in the mail. Thank you Ororo. I'll be doing more business with you in the future.”

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Posted 1 year ago

“Love it. I'm a size 12 and got the XL since it's only a one way zipper.”

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Posted 1 year ago

“So happy with my vest! Wonderful customer service and always recommend this brand for heated apparel.”

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Posted 1 year ago

“I have several items that are ororo and I have lived all of them but this jacket doesn’t heat at all”

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Posted 1 year ago

Hi Asonjia, thank you for your review. Our customer service specialist will get in touch with you and assist you further. Please don't worry, we will try our best to help your resolve this situation.

Posted 1 year ago

“Excellent quality and style. The heating system in this vest is fabulous. It was a birthday gift for my sister and she loves it.”

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Posted 1 year ago

“Two years ago I brought a heated vest fot my wife. She loved it. This year I bought her a heated coat she wanted and bought myself a heated vest. It great for our winter walks with our dog. I plan to use it during ski season and when I ride as a volunteer EMT on an ambulance. It give me warmth without the bulkiness of a heay coat.”

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Posted 1 year ago

“This jacket is amazing! Fit is perfect.”

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Posted 1 year ago

“Always keeps me warm. I love the softness of it.”

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Posted 1 year ago

ororowear.com is rated 4.2 based on 2,867 reviews