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ororowear.com Reviews

4.2 Rating 3,415 Reviews
77 %
of reviewers recommend ororowear.com
4.2
Based on 3,415 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
6 - 12 Hours
Returns & Refunds
Returns Process
Easy

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ororowear.com 4 star review on 9th November 2026
Michelle S
ororowear.com 4 star review on 5th November 2026
Daniel B
ororowear.com 4 star review on 5th November 2026
Daniel B
ororowear.com 5 star review on 24th October 2026
Lisa R
ororowear.com 5 star review on 24th October 2026
Lisa R
ororowear.com 5 star review on 15th October 2026
Candice M
ororowear.com 5 star review on 15th October 2026
Candice M
451
Anonymous
Anonymous  // 01/01/2019
“I love the idea of heated socks but these things are bulky, don’t fit as sized, and the batteries don’t fully charge. I’ll be returning them.”
Helpful Report
Posted 11 months ago
Hi Donald, I’m really sorry to hear the socks didn’t meet your expectations. Our customer service team will reach out to you shortly to help troubleshoot the battery issue and assist you with the return process if needed. Thank you for letting us know — we’ll make sure you’re taken care of.
Posted 11 months ago
“This is my second time I have purchased a heated jacket/vest. I love them. I wouldn't buy anything heated from anyone else.”
Helpful Report
Posted 11 months ago
“The heating is great. The style is good. The battery weight is way too heavy and bulky. Surely you could find a better battery solution.”
Helpful Report
Posted 11 months ago
Hi Ern, thank you for sharing your thoughts with us. I’m really glad to hear you’re happy with the heating performance and style. I’m sorry the battery feels too heavy and bulky — I understand how that can affect comfort. We’ll definitely pass your feedback along to our product development team as we continue working on lighter battery solutions. Thank you for taking the time to let us know.
Posted 11 months ago
“I bought this from my wife. She absolutely loves it and says it’s one of the best gifts to travel up north and keep her warm. Thank you for making such a great product.”
Helpful Report
Posted 11 months ago
“The Orono group did a great job. I had to return vests twice due to sizing issues, not on the vest but on me ordering a vest for my wife. The return process was simple and return of credit was timely.”
Helpful Report
Posted 11 months ago
“I have had this vest for 1 month now. It appears to be a good quality and very well built vest. I purchased this to wear when I donate platelets at the local blood center. For those not familiar, platelet donation does make you very cold. At my most recent donation I started with the vest on medium but a little more than half way through I switched it to high. This reduced the Cold feeling to a minor chill making the donation much more comfortable. I have also worn it outside on chilly evenings it is great at keeping me warm without the need for a bulky jacket. It is very comfortable to wear and looks great. 1 Criticism, Their advertising does not state anywhere that this is made in China. You only learn that from a small label sewn inside the vest.”
Helpful Report
Posted 11 months ago
Hi James, thanks for sharing your experience! We’re glad the vest’s quality and warmth are helping with platelet donations and everyday use. If you have any other thoughts or questions, we’re here to help.
Posted 11 months ago
“Bought the vest for my wife, first one was a tad too small, so I had to return it for a Medium. No problem with the return, received the new one in less than a week. I am not wearing it, so I can't speak for the product, but it does seem like nice a quality product. My wife was wearing around our house last night after we charged the battery and she loves it already.”
Helpful Report
Posted 11 months ago
Hi David, thanks for the update. Great to hear the replacement arrived quickly and that your wife is enjoying the vest already. If there’s anything else you need, we’re here to help.
Posted 11 months ago
“Ordered my Ororo for working in the operating room where temperature are usually low. So far I like it and it does keep me warm.”
Helpful Report
Posted 11 months ago
“Gift for Christmas has not been used yet”
Helpful Report
Posted 11 months ago
“No, Velcro closures around the wrist cuffs and no draw cord around the waist. Makes this coat a very low performer. However, the quality of the material seems very good. Just wish it had to draw cord and cuff closures.”
Helpful Report
Posted 11 months ago
Hi Kurt. I’m really sorry to hear the design didn’t meet your expectations. Your feedback is truly valuable — we’ll make sure to pass these suggestions along to our product development team as we continue improving future designs. We appreciate you taking the time to let us know, and we’re glad to hear you found the material quality to be good.
Posted 11 months ago
“Love it! I stay warm even on the lowest setting.”
Helpful Report
Posted 11 months ago
“Great vest to stay warm I use it daily, only downside is short battery life”
Helpful Report
Posted 11 months ago
Hi there, thank you so much for sharing your experience — we're really glad to hear the vest keeps you warm and that you enjoy using it daily. I’m sorry the battery life feels shorter than expected. Your feedback is truly valuable, and we’ll make sure to pass it along to our product development team as we continue working on longer-lasting battery options. Thanks again for letting us know.
Posted 11 months ago
“Great product! The customer service was top notch when I had questions’”
Helpful Report
Posted 11 months ago
“Nice and warm works easily”
Helpful Report
Posted 11 months ago
“thie new 1/2 size battery is great, recharges quickly”
Helpful Report
Posted 11 months ago
“Recieved the wrong size. Problem was resolved very quickly and efficiently!”
Helpful Report
Posted 11 months ago
“Love hooded sweatshirt, Shipping was DELAYED”
Helpful Report
Posted 11 months ago
“Very poor customer service. Slow response, did not solve issue.”
Helpful Report
Posted 11 months ago
Hi CR LaFata, we’re truly sorry to hear about your disappointing experience with our customer service — that’s not the level of support we want you to have. Our team has already followed up and is working on resolving your case, and we’ll make sure everything is taken care of as quickly as possible. Thank you for your patience.
Posted 11 months ago
“Heats as advertised.”
Helpful Report
Posted 11 months ago
“Excellent fit, really heavy weight and toasty warm”
Helpful Report
Posted 11 months ago
ororowear.com is rated 4.2 based on 3,415 reviews