ororowear.com Reviews

Name: ororowear.com
Rating: 4.22

4.2 Rating 3,209 Reviews

78 %

of reviewers recommend ororowear.com

4.2

Based on 3,209 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

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ororowear.com 5 star review on 17th August 2026

Hannah T

ororowear.com 5 star review on 12th July 2026

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ororowear.com 5 star review on 5th July 2026

Donna C

443

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The vest is fantastic. Great price great wearable design.”

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Posted 10 months ago

“When I placed my order no where did it say it was a final sale. When the order arrived it said on the receipt it said final sale. Not that I would need to return it but in case it didn’t I wanted the option. When I ask they said sorry it a small system delay between the shipping and order confirmation, that it was a final sale. That isn’t my problem it’s yours!! Didn’t even offer to exchange if I needed. Never plan to order from your company again.”

Helpful Report

Posted 10 months ago

Hi Catherine, we’re truly sorry for the confusion and frustration caused by the final sale notice — we completely understand how upsetting that must have been. This delay in the system update shouldn’t have affected your experience, and our customer service team will look into your case and do their best to resolve it for you.

Posted 10 months ago

“I especially like the option of the mini battery. It should come standard.”

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Posted 10 months ago

“Very disappointed in the quality of product. Battery life way lower than advertised. Would like a refund or replacement.”

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Posted 10 months ago

Hi Cheryl, we’re truly sorry to hear about your disappointment with the product and the battery life. We completely understand how frustrating that can be. Our customer service team is already assisting you with troubleshooting and will make sure this issue is properly resolved. Thank you for your patience and understanding.

Posted 10 months ago

“Really love the vest, but the band on the bottom is too tight while the rest of the vest is perfect. And if I go up a size, the waist puckers out because it’s too big. From other reviews, I see I’m not the only one to say this.”

Helpful Report

Posted 10 months ago

Hi there, thank you for sharing your feedback. We’re glad you love the vest overall, but we’re sorry the fit around the bottom band wasn’t quite right. Your comment is very helpful, and we’ll make sure to share your input with our product development team as we work to improve the fit and comfort of future designs.

Posted 10 months ago

“You do not want me to write a review Bad customer service - just bad”

Helpful Report

Posted 10 months ago

Hi there, we’re truly sorry to hear about your experience and understand your frustration. Please know that our customer service team is already expediting your case to make things right as quickly as possible. We appreciate your patience and the opportunity to resolve this for you.

Posted 10 months ago

“Amazing products and customer service!”

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Posted 10 months ago

“This is something I was wanting for some time especially for hunting season.😎”

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Posted 10 months ago

“Son said it is hard to feel the heat unless you press sweatshirt onto your back. Was hoping it would be better”

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Posted 10 months ago

Hi Carrie, we’re sorry to hear your son didn’t feel as much warmth as expected. For the best heating performance, we recommend choosing a size that fits more closely to the body so the heating elements can make better contact. Layering the sweatshirt with another clothes can also help retain heat and enhance the warming effect. If you have any other questions about sizing or warmth, feel free to ask — we’re happy to help!

Posted 10 months ago

“Purchased the fleece jacket. Fits great, but sleeves are short.”

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Posted 10 months ago

“Love the vest. The only improvement I would suggest is to put the interior pocket for battery back to the front. the new placement makes it difficult to access the battery when wearing and also creates a bulge on the side. Fit and looks were better with the old style”

Helpful Report

Posted 10 months ago

Hi there! We’re so glad you love the vest and appreciate your feedback on the battery pocket placement. We understand how important accessibility and comfort are, and we’ll certainly take your suggestion into consideration for future designs. Thank you for sharing your thoughts with us!

Posted 10 months ago

“Got one for my wife and she loves it”

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Posted 10 months ago

“Bought this for my daughter’s birthday. She loves it!”

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Posted 10 months ago

“I love it although I should have ordered a smaller size. I didn’t realize my size is smaller.”

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Posted 10 months ago

“Product exceeded expectations And continues to do so daily!”

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Posted 10 months ago

“I love my heated hoodies. This is the 3rd one I’ve purchased.”

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Posted 10 months ago

“Extremely cosy and comfortable. Very happy I made this purchase with winter weather starting to creep in.”

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Posted 10 months ago

“After wearing the long sleeve undershirt and washing one time the shirt is showing thread ware. Not very well made.”

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Posted 10 months ago

Hi Evert, we’re truly sorry to hear about the issue with your undershirt after washing — that’s certainly not the experience we want for you. We appreciate you bringing this to our attention, and we’ll share your feedback with our quality team for review. Our customer service team will also reach out to help look into this and assist you further.

Posted 10 months ago

“I love ororo heated vests. They give me the extra warmth in the New England winters! The size is true to size and the battery isnt too big that it is annoying in your pocket. They fit under a winter coat as well. Its a must have if you live in cold environment!”

Helpful Report

Posted 10 months ago

Hi Ashley! We're thrilled to hear that our heated vests are keeping you warm during those chilly New England winters! It's great to know you find the fit just right, and that the battery is convenient for you. Thank you for your trust and support. Stay toasty!

Posted 10 months ago

“Nicely made!! Very warm and cozy. Love the neck warmer and heated pockets. Wish the chest was also heated. Thanks for such a warm and gorgeous jacket!”

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Posted 10 months ago

ororowear.com is rated 4.2 based on 3,209 reviews