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ororowear.com Reviews

4.2 Rating 3,116 Reviews
78 %
of reviewers recommend ororowear.com
4.2
Based on 3,116 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.1 out of 5
Returns & Refunds
Returns Process
Could Be Better

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ororowear.com 5 star review on 23rd June 2026
Janice W
ororowear.com 5 star review on 23rd June 2026
Janice W
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
426
Anonymous
Anonymous  // 01/01/2019
Batteries don’t last, gloves are super small, barely produce any warmth.
Helpful Report
Posted 5 months ago
Hi Robert, thank you for sharing your feedback. We’re sorry to hear that the battery life, glove sizing, and warmth did not meet your expectations. Heating performance and runtime can vary depending on usage, environment, and fit, but we understand how disappointing this experience can be.We encourage you to reach out to our customer service team so they can help look into this further and assist you. We appreciate you taking the time to let us know. Thanks for your understanding.
Posted 5 months ago
We ordered wrong color but the product looked great and we reordered one of the correct color desired.
Helpful Report
Posted 5 months ago
As a figure skater, staying warm off the ice is just as important as training on it. I’ve been using Ororo’s beanie, jacket, and large tote bag, and they’ve been incredibly practical for my daily rink life and travel. The jacket keeps me warm without feeling bulky, which is perfect between sessions and during early-morning practices. The beanie is soft, comfortable, and great for keeping heat in when I’m heading to or from the rink. I also love the large tote bag it’s roomy, sturdy, and fits everything I need for training and competitions. Overall, OroroWear has become a reliable part of my off ice gear. Functional, comfortable, and perfect for athletes who spend long hours in cold environments.
Helpful Report
Posted 5 months ago
Excellent customer service, arrival on time, and quality. My son loved the vEst!!!!
Helpful Report
Posted 5 months ago
I hate to say it but it didn't fit my mil is a small women but when she tried it on she couldn't zip it and didn't to really try to stretch it very so i'll try to get a meduim
Helpful Report
Posted 5 months ago
Hi Brad, thank you for sharing your feedback. We’re sorry to hear the fit didn’t work out. Our customer service team is assisting you with the exchange process to help get the correct size. Thank you for your patience while this is being taken care of.
Posted 5 months ago
My go to vest whether I have it turned high to medium to low! My son in law was so impressed he bought one for his brother.
Helpful Report
Posted 5 months ago
Instructions were easy, jacket fits to size! Definitely keeps you warm. Love it
Helpful Report
Posted 5 months ago
I bought this for my daughter and she loves it! The fact that it is longer than most vests is awesome!
Helpful Report
Posted 5 months ago
For Christmas this year, I was adding to my ororowear collection. Already having a vest, jacket and parka, I needed a scarf to bridge the time before needing the vest. This would serve best on late summer and early fall nights in Michigan. It's just something to "take the chill out".
Helpful Report
Posted 5 months ago
Bought it for my wife for Xmas. She loves it!
Helpful Report
Posted 5 months ago
Not really impressed with this product. The material is flimsy not at all what I expected. Not thinking about it being on sale when I purchased for a Christmas present for my husband. Unable to return or replace due to it being on sale. Oh well lesson learned.
Helpful Report
Posted 5 months ago
Hi Pamela, thank you for sharing your feedback. We’re sorry to hear that the product did not meet your expectations, especially since it was purchased as a Christmas gift. As noted on the product page at the time of purchase, sale items are marked as final sale and are not eligible for returns or exchanges. We understand how disappointing this can be, and your comments about the material have been noted and shared with our team as we continue working to improve our products. Thank you for taking the time to let us know.
Posted 5 months ago
Doesn’t get very warm. Jacket super thin
Helpful Report
Posted 5 months ago
Hi Elias, thank you for taking the time to share your feedback. We’re sorry to hear that the jacket did not meet your expectations in terms of warmth and material. Your comments about product descriptions, quality, and customer support have been noted and shared with our team. Feedback like this is very important to us as we work to improve both our products and the overall shopping experience. We appreciate you letting us know. Thanks for your patience.
Posted 5 months ago
Got this for my wife. She says “I’m never taking off this vest”
Helpful Report
Posted 5 months ago
I will have to wait for a final review. Had to send back vest due to choosing the wrong size. I hope the replacement is correct.
Helpful Report
Posted 5 months ago
Hi Robert, thank you for sharing. We appreciate your update and hope the replacement vest fits perfectly. We look forward to hearing your final thoughts once you’ve had a chance to try it. Thanks for your patience.
Posted 5 months ago
Shipped second vest without batteries
Helpful Report
Posted 5 months ago
Hi Kathy, thank you for letting us know. We’re sorry for the inconvenience. Our customer service team is already following up on this and will assist you as soon as possible. Thank you for your patience.
Posted 5 months ago
Unit does not hold heat like other products only worked 3 hours ? Most are 5-10 hours? Says to later ? Defeats the purpose of a golf vest !
Helpful Report
Posted 5 months ago
Hi Craig, thank you for sharing your feedback. We’re sorry to hear the battery runtime didn’t meet your expectations. Heating duration can vary depending on the heat setting, weather conditions, activity level, and how the vest is layered. We understand how important consistent warmth is, especially for activities like golf. If you feel the performance isn’t as expected, please feel free to reach out to our customer service team so we can help look into this further and assist you. Thanks for your understanding.
Posted 5 months ago
The quality of the product is amazing. Bought two vests for family members for Christmas and was impressed by everything from packaging to how the garments felt.
Helpful Report
Posted 5 months ago
Hi Adam, thank you so much for your kind words. We’re thrilled to hear you were impressed with the quality, packaging, and overall feel of the vests. It means a lot to us that you chose ororo as a Christmas gift for your family members. Thank you for your support and for taking the time to share your experience.
Posted 5 months ago
They fixed my sizing issue and momma loves her new vest
Helpful Report
Posted 5 months ago
Hi Rock, thank you for sharing your concerns. We’re sorry for the frustration this has caused and understand how it may feel. Our customer service team is following up on your exchange request and will assist you as soon as possible. Thank you for your patience while this is being handled.
Posted 5 months ago
Seems to be put together really well. I purchased this because I went to play golf Thanksgiving day and it was freezing. I’m good with the cold, my hands aren’t. Anyway, all that being said, I haven’t been able to use this yet, because now it’s the end of December, & it’s literally been in the upper 60’s low 70’s! Go figure! So, if we’re going off looks & build quality, it’s awesome!
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Posted 5 months ago
These were Christmas gifts for my sons. They both love them.
Helpful Report
Posted 5 months ago
ororowear.com is rated 4.2 based on 3,116 reviews