ororowear.com Reviews

Name: ororowear.com
Rating: 4.22

4.2 Rating 2,885 Reviews

78 %

of reviewers recommend ororowear.com

4.2

Based on 2,885 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

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ororowear.com 5 star review on 22nd March 2026

393

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Shipping was good, timely fashion. I measured my upper body as per your instructions, and the jacket is too tight.”

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Posted 1 year ago

Hi, Chris. Thanks for your review. We’ve received your return request and will assist you further with the process. If you need any further help, don't hesitate to contact us at support@ororowear.com.

Posted 1 year ago

“Both vest was in great condition.Bought battery and charger. Been wanting one for along time so glad I did. Today I wore it and it was just what I needed for these old bones”

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Posted 1 year ago

“My favorite vest!”

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Posted 1 year ago

“Excellent delivery & follow up … Like having a name when emailing… Harold was great”

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Posted 1 year ago

“Quick delivery. Kept me posted all the way.”

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Posted 1 year ago

“Ororo product is the Best Ever for winter specially very satisfied already have many collection for whole family”

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Posted 1 year ago

“So nice and warm”

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Posted 1 year ago

“Never received the merchandise I ordered and cannot contact Ororo.”

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Posted 1 year ago

Hi, there. Thank you for your review. Upon checking, the package was delivered to you already. Please feel free to contact us at support@ororowear.com if you need any assistance.

Posted 1 year ago

“I’m so glad I stumbled on your website! I was looking for some heated pull overs because my office gets a bit cold in the winter. Not only am I toasty warm, but the quality of your product was exceptional.”

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Posted 1 year ago

“I had an issue with my battery that was still under warranty. Within a few days I had a new battery. Great product and support very helpful. Thank you!”

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Posted 1 year ago

“Very pleased will check you out again in the future”

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Posted 1 year ago

“My wife bought a open box heated vest for me the beginning of November, unfortunately it already has stopped working.... 11/23/2024 I would not recommend purchasing a open box item from Ororo. The previous vest I had lasted 4-5 years, but this was purchased brand new. I was more than happy with that purchase.”

Helpful Report

Posted 1 year ago

Hi, Ryan. Thank you for your review. Our support team will reach out to you as soon as possible to assist you further.

Posted 1 year ago

“Got vest very quick shipping, was excited when it got here put it on and too small the vests are very small compared to nike adidas and footjoy shirts will be returning”

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Posted 1 year ago

“While we like the vest very much, the battery that came with it had obviously been used (scratched, box a mess, etc.) and would not charge. I needed this as a gift quickly and don't know exactly what to do now. Can you help?”

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Posted 1 year ago

Hi, Diane. Thank you for your review.We see our customer support team is already assisting you, and we’ll make sure to help you further.. Let us know if there's anything else.

Posted 1 year ago

“Thankful for making it easy to order and delivery was very fast. Thank you!!!”

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Posted 1 year ago

“after hearing a fellow passenger on a River Boat cruise extol the best fetures of the heated vests I ordered 2 for Christmas presents. I was gladto see that one model came in a Tall size.”

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Posted 1 year ago

“Pleased with ease of ordering and delivery.”

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Posted 1 year ago

“This is my second vest after I wore out the button on my first one after heavy use for the past 3 or 4 years. I like my new one even better. I love how warm it is, especially the pockets to keep my hands warm.”

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Posted 1 year ago

“I ordered wrong size and they got back to me fast and fixed it great customer service”

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Posted 1 year ago

“Seems true to size and warms up nicely.”

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Posted 1 year ago

ororowear.com is rated 4.2 based on 2,885 reviews