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ororowear.com Reviews

4.2 Rating 3,117 Reviews
78 %
of reviewers recommend ororowear.com
4.2
Based on 3,117 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.1 out of 5
Returns & Refunds
Returns Process
Could Be Better

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ororowear.com 5 star review on 23rd June 2026
Janice W
ororowear.com 5 star review on 23rd June 2026
Janice W
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
426
Anonymous
Anonymous  // 01/01/2019
I was given a heated vest for Christmas by my kids and have been so impressed and warm! I returned the battery because the original one didn't heat as promised but a new one was quickly sent out. I told them they needed to hurry with the replacement because I was spoiled and couldn't live without it!
Helpful Report
Posted 1 year ago
The men’s slippers & the unisex boots are a huge hit for my husband & sister
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Posted 1 year ago
My daughter wears this vest pretty much every day of winter in New England. It keeps her warm while she is at the barn and stays charged the whole time. Highly recommend for equestrians!
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Posted 1 year ago
Hadn’t got to wear yet. But family members have one and they love it
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Posted 1 year ago
This is my second purchase for vests. I don't like a collar so it was nice to find one that didn't have one. I would have preferred black, but it only came in grey. Please make those in black or navy. I'm in homes with no heat and the midwest winters can be freezing. It's great to turn on when I need it. I would suggest sizing up since the battery makes the waist fit much smaller.
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Posted 1 year ago
The best-heated vest ever !! The vest is extremely well made. The battery is high quality and lasts for a very long time.
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Posted 1 year ago
The battery in my vest lasted for only 13 months. I called for a replacement battery and was told it was under warranty for only 1 year. I had to buy a new one. I will never buy anything from ororo again. I do not recommend this company. Look elsewhere.
Helpful Report
Posted 1 year ago
Hi SALVATORE, thank you for your review. Sorry for the unhappy shopping experience. We have forwarded your feedback to our support team for further improvements. Please feel free to contract us if you need any other assistance.
Posted 1 year ago
I absolutely love my Ororo heated vest. It is easy to use and charge. I love the 7 zones and 3 heat settings. I highly recommend it!
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Posted 1 year ago
I am disappointed with the fit and design of this vest. I ordered a S and exchnaged for an XS. Even the XS is TOO BIG! I am 5'2" , standard petiite body type. This vest is too long and will not fit under a shorter ski jacket. It hit too low on the hips. Also the battery back is poorly placed against the upper hip making it unconfortable. It should be around the back or in the mid waist area.
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Posted 1 year ago
Hi Claudia, thank you for your review. We have forwarded your feedback to our product team for further improvements. Please feel free to contact us at support@ororowear.com if you need any assistance. We are always here to help :)
Posted 1 year ago
Horrible seam quality. The first pair of pants pockets separated after the first washing. The pants were replaced, and the new pants lasted an entire 4 hours before the pockets developed holes. WORTST QUALITY EVER. OVERPRICED AND HORRIBLE
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Posted 1 year ago
Hi Jeff, thank you for your review. One of our customer service specialists will get in touch with you as soon as possible and assist you further. Please don't worry, we will try our best to help you resolve this situation.
Posted 1 year ago
Good customer service, helped make everything right. Thanks.
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Posted 1 year ago
Excellent coat. I’d been looking for a coat that would check all my. Idea, and I found it!
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Posted 1 year ago
Bought the original vest. Fantastic product. It was a bit pricey, but it was well worth it. Gives me the right amount of warmth weather I be running chores, working, driving in very cold weather, or even around the house so I can turn the heat down a bit. I love the Ororo vest.
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Posted 1 year ago
Bought a second battery for my Christmas present vest. Works great and provides all day heating of the vest.
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Posted 1 year ago
I have been very pleased with my Ororo vest. Great for working outdoors, very comfortable and warm! In 46-50 degree weather, the low setting was more than adequate. Runs true to size and fairly easy to maintain. While a bit on the pricey side, it certainly is a product that lines up to the expectations and other reviews.
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Posted 1 year ago
Everything I have ordered has been great
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Posted 1 year ago
Great style, heating elements work well. Great value.
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Posted 1 year ago
I was gifted an ororo vest last year by my children. The order I recently got was for an additional battery because the battery I got with the vest only lasts 6-7 hours. When I wear my vest, it is generally for a full day which could be 10-12 hours, so I felt I needed an additional battery. I love the vest.
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Posted 1 year ago
Purchased the Liner Gloves. Unfortunately they are too bulky. The battery is too big to get the sleeve of my jacket over the cuff. The gloves themselves are too thick to use - can't move the fingers easily to do tactical work.
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Posted 1 year ago
Hi Deb, thank you for your review. We have forwarded your feedback to our product team for further improvements. Please feel free to contact us at support@ororowear.com if you need any assistance. We are always here to help :)
Posted 1 year ago
The heat stays on even after turning the vest off. I have to unplug the battery in order for the heat to turn off
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Posted 1 year ago
Hi Richard, thank you for your review. It is noticed that one of our customer service specialists is helping you with this. Please don't worry, we will try our best to help you resolve this situation.
Posted 1 year ago
ororowear.com is rated 4.2 based on 3,117 reviews