ororowear.com Reviews

Name: ororowear.com
Rating: 4.22

4.2 Rating 2,860 Reviews

78 %

of reviewers recommend ororowear.com

4.2

Based on 2,860 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how ororowear.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

ororowear.com 5 star review on 22nd March 2026

393

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service, Tall options a plus.”

Helpful Report

Posted 3 months ago

“battery life seems very short-lived”

Helpful Report

Posted 3 months ago

Hi there, thank you for sharing your feedback. I’m really sorry to hear the battery life feels shorter than expected — we understand how important long-lasting warmth is. We’ll make sure to pass your comments along to our product team so they can continue improving future designs.

Posted 3 months ago

“Customer service was great.”

Helpful Report

Posted 3 months ago

Hi Michael, I’m really sorry you still haven’t received your order — that’s absolutely frustrating, and we understand your concern. Our customer service team is already looking into the delivery status and will follow up with you shortly. Thank you for your patience — we’ll make sure this gets resolved for you.

Posted 3 months ago

“Love this hoodie! I would say if you are in between sizes like me go up a size if you want a little more shoulder room”

Helpful Report

Posted 3 months ago

“The vest was an open box order and it was perfect. The problem was when we went to plug the battery inside the jacket the interior plug was corroded……we had to use steel wool on it to make it attach to the battery. It seems to work ….”

Helpful Report

Posted 3 months ago

Hi Meredith, I’m really sorry to hear about the condition of the interior plug — that definitely shouldn’t have happened, even for an open-box item. I’m glad you were able to get it working, but if you notice any issues going forward, please feel free to reach out to our customer service team. We’ll be here to help make things right.

Posted 3 months ago

“Great product! I received my order timely and without problems. Thank you!”

Helpful Report

Posted 3 months ago

“My wife loved the coat but I picked the wrong size so we are in the process of returning it to get the correct size. The return process was pretty simple and she will be sending it out tomorrow.”

Helpful Report

Posted 3 months ago

“I like the gloves just a little tight even as a xtra large.”

Helpful Report

Posted 3 months ago

Hi Philip. I’m sorry to hear the gloves feel a bit tight. We’ll make sure your comments are passed along to our product team as we continue improving our design. For future purchases, we recommend checking the size guide on the product page to help find the most comfortable fit. Thank you for sharing your feedback.

Posted 3 months ago

“The heated vest I ordered for my husband was outstanding in every way. Unfortunately, he’d lost weight recently, and it was too big so I gad to return it. The vest is made well and has style.”

Helpful Report

Posted 3 months ago

“The vest is a gift for Christmas but I’m sure it will work great.”

Helpful Report

Posted 3 months ago

“Very happy with the heating system but the nylon shell leaves much to be desired. Very easily rips. A shell constructed of rip stop or canvas would be much more durable and easier to turn at a premium price point.”

Helpful Report

Posted 3 months ago

Hi Jonathan, thank you for sharing your thoughts. I’m really sorry the nylon shell didn’t meet your expectations — your feedback on durability is very helpful, and we’ll make sure to pass it along to our product team. If you’re looking for something tougher, you might like our Workwear Collection, which is designed specifically for construction, agriculture, and other other outdoor industries. These pieces use more rugged fabrics for better long-term durability and protection. You could check them out here: https://www.ororowear.com/collections/workwear-collection?sort_by=manual&filter.p.m.custom.gender=Men.

Posted 3 months ago

“Great product, high quality and very comfy materials. Only drawback is microUSB charging port on powerbank.”

Helpful Report

Posted 3 months ago

“Not a Good Fit Period 😕”

Helpful Report

Posted 3 months ago

Hi John, I’m really sorry to hear the sizing didn’t turn out as expected — we understand how frustrating that can be. We’ll definitely pass your feedback along to our product development team as we continue refining our size charts and fit. Thank you for your understanding.

Posted 3 months ago

“I love my new sweater vest. I ordered directly from ororo, as one reviewer recommended. I had ordered others from Amazon, and the fit was a little big. The vest directly from ororo fits very well.”

Helpful Report

Posted 4 months ago

“I gifted this vest to my husband early for Christmas and he has been wearing it non stop!”

Helpful Report

Posted 4 months ago

“Fantastic outer wear !! We recommend your company to all who see us wearing ororo products.”

Helpful Report

Posted 4 months ago

“I thought it would be much warmer. Even on max heat, it is minimally perceptible.”

Helpful Report

Posted 4 months ago

Hi there, I’m really sorry to hear the warmth didn’t meet your expectations. Heat perception can vary from person to person depending on sensitivity, layering, and the environment. Our customer service team will reach out to help troubleshoot and make sure your vest is working properly. Thank you for sharing your experience — we’ll do everything we can to assist.

Posted 4 months ago

“Ok let me give you an idea! Please market this for the CRNA moms! I know we are always freezing! We have a couple of really popular influencers that can help market your product. That being said! I am finally warm in the operating room. I have a couple of people requesting this for Christmas! We are always freezing in the OR! We have CRNA moms like annmarie Wiley and Olivia Reeves, my favorite!!!!”

Helpful Report

Posted 4 months ago

Hi Evelyn! Thank you so much for sharing this — we truly appreciate your thoughtful suggestion. It’s wonderful to hear that the vest is finally keeping you warm in the OR, and we love knowing it’s already becoming a favorite among your colleagues. Your idea about connecting with CRNA moms and partnering with influencers is helpful. We’ll definitely pass this feedback to our marketing team for future campaigns. Thank you again for the support — it means a lot to us!

Posted 4 months ago

“Great vest, size runs small, but customer service lady told me that and I ordered 1 size up, fits great !!! Thanks”

Helpful Report

Posted 4 months ago

“The items are amazing and customer service is superior!”

Helpful Report

Posted 4 months ago

ororowear.com is rated 4.2 based on 2,860 reviews