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ororowear.com Reviews

4.2 Rating 3,408 Reviews
77 %
of reviewers recommend ororowear.com
4.2
Based on 3,408 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
6 - 12 Hours
Returns & Refunds
Returns Process
Easy

Write Your review

ororowear.com 4 star review on 9th November 2026
Michelle S
ororowear.com 4 star review on 5th November 2026
Daniel B
ororowear.com 4 star review on 5th November 2026
Daniel B
ororowear.com 5 star review on 24th October 2026
Lisa R
ororowear.com 5 star review on 24th October 2026
Lisa R
ororowear.com 5 star review on 15th October 2026
Candice M
ororowear.com 5 star review on 15th October 2026
Candice M
451
Anonymous
Anonymous  // 01/01/2019
“It was a gift and my daughter loves it”
Helpful Report
Posted 10 months ago
“Very pleased with shipping timeframe. Pleased with assessory pack. Fits good and love the warming longevity”
Helpful Report
Posted 10 months ago
“Bought for granddaughter, she loved it”
Helpful Report
Posted 10 months ago
“I ordered a coat and battery. The battery seems to have issues holding a charge. The new coat is only wearable for about 40 min. I wrote customer service as I did not want to leave a bad review without working with your company first. I received a response asking for some info and the note: Once we have these details, your case will be transferred to a human agent for further review and support. I provided the requested info. However, no one has reached out. I'm disappointed in the coat and the customer service. I have heated gloves from another company that are years old and still work great. I was hoping this the Ororo heated coat would be good as well. How frustating.”
Helpful Report
Posted 10 months ago
Hi Linda, thank you for taking the time to share your experience. We’re really sorry to hear about the frustration this has caused, especially since you reached out to customer service in good faith before leaving a review. We understand how disappointing it is when the battery doesn’t perform as expected and when follow-up takes longer than anticipated. Our customer service team is actively reviewing cases like this, and a human agent will follow up to continue assisting you. We truly appreciate your patience. Thank you for letting us know.
Posted 10 months ago
“I love their products! We have a carriage business and I am often ask about my heated vest. I tell everyone these are the best! Highly recommended”
Helpful Report
Posted 10 months ago
“The heated vest is a perfect gift! Great value for money! I bought this same vest as a gift for my girlfriend six years ago because she’s always cold working inside the hospital. She’s loved it ever since. Many of her colleagues, doctors, and co-workers have bought them as well, so much that she says she should get commission. Lol These heated vests last the test of time. The only reason I purchased another one is that my girlfriend wanted a different color. I’ve bought a vest for all the ladies in my family a few years ago. Everyone loves them!”
Helpful Report
Posted 10 months ago
“I’m really enjoying my coat. My only complaint is the fur on the hood. It looks very very cheap and really brings down the appearance of the coat. Fortunately I replaced it with a much nicer rim. Overall though the coat is very warm and looks nice.”
Helpful Report
Posted 10 months ago
“Thank you to keep informed about the cancellation!”
Helpful Report
Posted 10 months ago
“I bought the heated vest for my Husband for Christmas. Joe loves the vest and used it in Colorado while visiting my daughter and son-in-law. The vest will get used all the time since my husband own's a contruction company. Thank you for your product.”
Helpful Report
Posted 10 months ago
“I have a problem with the sizing and have left a message to call me. They have not called me back. I emailed you and got a stock response about how to return. I think you have a good product but terrible customer service. Please call me 425-241-2562”
Helpful Report
Posted 10 months ago
Hi Patti, thank you for sharing your concerns. We’re sorry for the frustration this has caused. Our customer service team is actively following up on your message and will be reaching out to assist you. Please keep an eye on your email for a response, as they’ll continue the conversation there to help address the sizing issue. We appreciate your patience and the opportunity to make this right. Thanks for understanding.
Posted 10 months ago
“My husband really likes the heated vest . It’s a little cool inside the place he works and the vest keeps him warm.”
Helpful Report
Posted 10 months ago
“We are unable to trythe product. I ordered this for a Christmas present. It is the wrong size and is not returnable due to it being a "final" sale. There should be some sort of alert when checking out that the item cant ber returned. I would not have oredered it if I had known it couldnt be returned.”
Helpful Report
Posted 10 months ago
Hi Kenneth, thank you for sharing your feedback. We’re sorry to hear about your experience, especially since the item was purchased as a Christmas gift and you weren’t able to try it due to the sizing. We understand how frustrating that can be. Items marked as final sale are not eligible for returns or exchanges, and this information is noted on the product page at the time of purchase. That said, we appreciate your suggestion about making this more visible during checkout. Your feedback has been noted and shared with our team as we continue working to improve clarity and the overall shopping experience. Thank you for taking the time to let us know.
Posted 10 months ago
“Great product having no issues. Thanks”
Helpful Report
Posted 10 months ago
“Great support and good advice.”
Helpful Report
Posted 10 months ago
“Product performs as advertised. Good operating instructions. Well pleased so far.”
Helpful Report
Posted 10 months ago
“The products are nice but the order execution is terrible. My wife loves her new vest so that's good. However, in order to track shipping I had to download a new app called Shop (by Shopify) which was annoying. I also ordered a 2nd battery which didn't come and I had to make multiple contact to get it shipped. The first contact was with a bot then a real person but, it took at least 4 back and forth emails. Ordering off of Amazon might have been easier.”
Helpful Report
Posted 10 months ago
“Purchased as a gift for a family member. She was very pleased with it, especially the versatility (can be worn as a vest or as a jacket with detachable sleeves). It fit well also.”
Helpful Report
Posted 10 months ago
“Don’t like the price going up and down. I paid one price for a vest it was to little. I returned it to buy a larger size price had increased by 25%”
Helpful Report
Posted 10 months ago
“I accidently order a battery durning check out, Customer service was great cancel th battery but sent the vest as orginal ordered, I recieved my refund quickly within a few days. I try ordering orther heat vests and jacket, Ororo is the best quality.”
Helpful Report
Posted 10 months ago
“I purchased the heated gloves and I couldn't be happier. They fit perfectly and the controls to turn them on and off are very simple. I plan on using them for snow blowing and other outdoor winter chores.”
Helpful Report
Posted 10 months ago
ororowear.com is rated 4.2 based on 3,408 reviews