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ororowear.com Reviews

4.2 Rating 3,408 Reviews
77 %
of reviewers recommend ororowear.com
4.2
Based on 3,408 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
6 - 12 Hours
Returns & Refunds
Returns Process
Easy

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ororowear.com 4 star review on 9th November 2026
Michelle S
ororowear.com 4 star review on 5th November 2026
Daniel B
ororowear.com 4 star review on 5th November 2026
Daniel B
ororowear.com 5 star review on 24th October 2026
Lisa R
ororowear.com 5 star review on 24th October 2026
Lisa R
ororowear.com 5 star review on 15th October 2026
Candice M
ororowear.com 5 star review on 15th October 2026
Candice M
451
Anonymous
Anonymous  // 01/01/2019
“Sent a link to order from my granddaughter for her husband. Didn't notice the "Open Box" on the order. Paid $75 for a heated vest that does NOT come with a battery which costs another $50 plus shipping. It can not be retured. What a rip off!”
Helpful Report
Posted 10 months ago
Hi Joyce, thank you for sharing your experience. We’re sorry to hear about the confusion and disappointment. The item ordered was an open-box, apparel-only vest, which does not include a battery and is not eligible for returns. This information is noted on the product page at the time of purchase so customers can review the details before ordering. We understand how frustrating it can be when this isn’t noticed, especially when purchasing as a gift. Your feedback has been noted, and we appreciate you taking the time to let us know about your experience.
Posted 10 months ago
“Love your heated outer wear. Nice product.”
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Posted 10 months ago
“works as described”
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Posted 10 months ago
“Great to quality ! Love all of my Ororo products !”
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Posted 10 months ago
“This was my first experience with ororo. A friend strongly recommended purchasing your product. I bought the wrong size for my wife. The return (and eventual replacement) has gone smoothly. Thank you for your beautiful product and exemplary service.”
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Posted 10 months ago
“Very happy with this brand and the products. My family owns 2 coats, 2 vests, gloves and socks. Good battery life.”
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Posted 10 months ago
“Purchased a heated jacket for my wife for Christmas. She wears a 2x and I ordered a 3x just in case. Jacket was at least 5 inches too small. I missed the note regarding this item being final sale. That's on me. Ororo will not allow a return even though their sizing is a sham. Needless to say, I will never consider Ororo in the future.”
Helpful Report
Posted 10 months ago
Hi Bob, thank you for sharing your feedback. We’re sorry to hear that the sizing didn’t work out and understand how disappointing that can be, especially when the jacket was purchased as a Christmas gift. Your comments regarding fit and sizing have been noted and shared with our team, and we’ll continue working to improve our products and sizing guidance. We appreciate you taking the time to let us know about your experience.
Posted 10 months ago
“Quality is good and easy to use. The heating elements works well. I'm disappointed by the sizes as I bought 2 items and one is too small and the second is way too big.”
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Posted 10 months ago
“excellent!”
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Posted 10 months ago
“I’ve bought two vests.. one is bulkier than the other and thus I have two batteries. I wear the thinner one in the house if I am cold and the bulkier one under my coat if I am going to be outside. I am very happy with my purchases.”
Helpful Report
Posted 10 months ago
“I bought two vests, as gifts. They fit perfectly and were well-received. It is too early to review how well they perform, but so far, both have charged and seem to operate well. The quality of the fabric and the stitching is great.”
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Posted 10 months ago
“I love the fit and the fabric.”
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Posted 10 months ago
“Bought vest for brother who is end stage renal fail & on dialysis. He loves the vest, easy to wear and charges it himself despite his bipolar, manic depressant condition at age 76. He rides public transit and his vest has made it tolerable. He then crawls in bed with vest when home and warms body back up faster, Thanks so much his godchild suggested your brand as he weather also Janet nelson”
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Posted 10 months ago
“Bought these for my inlaws who are also complaining of cold and they love them.”
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Posted 10 months ago
“Terrible! After two weeks of non-informative answers to shipping dates and then notification that it had shipped, it didn't arrive. The answer to my question about it was "it's out of stock" .”
Helpful Report
Posted 10 months ago
“Wrote 2 inquires bc I spent over $700 & my items were never delivered & I never heard back.”
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Posted 10 months ago
“Arrived fast and just as expected. Works great. I use it for early morning walks. I get about half way through and I have to turn it off!”
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Posted 10 months ago
“Works great keeps my buns warm”
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Posted 10 months ago
“I bought the heated vest as a gift for my son to wear under his Marching Ravens uniform to wear during the long NFL pregame and game performances in the outdoor stadium - outside for over 5 hours including plenty of just standing and sitting The vest kept him warm on the medium and hottest settings on just one battery. I bought an extra one but he did not need it. I only wished I had purchased one sooner”
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Posted 10 months ago
“I bought these items for my husband’s Christmas gift. This is his review: I wore my new heated vest and choppers to my grandson’s outdoor high school hockey game. The actual temperature was in low 20’s with a below zero windchill. I was toasty in the Ororo clothing, staying outside for the entire two hour game. I’m convinced Ororo is the way to go for Minnesota winters.”
Helpful Report
Posted 10 months ago
ororowear.com is rated 4.2 based on 3,408 reviews