ororowear.com Reviews

Name: ororowear.com
Rating: 4.22

4.2 Rating 3,208 Reviews

78 %

of reviewers recommend ororowear.com

4.2

Based on 3,208 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

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ororowear.com 5 star review on 17th August 2026

Hannah T

ororowear.com 5 star review on 12th July 2026

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ororowear.com 5 star review on 5th July 2026

Donna C

443

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love Ororo products. I personally own 5 vests, gloves and a muff. I have gifted three vests. I love th product but have two complaints. Batteries are no longer included as well as a wall charger. I understand that the belief is that most people already have chargers. While this may be the case for most, it certainly w not for my 88 year old mother. I feel the prices of the products continue to increase despite being sold without batteries. There are many other heated product companies now and I would hope that Ororo can become more competitive and lower their product prices or at least include all necessary items (battery, cable, charger) for the same price .”

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Posted 9 months ago

“Love this vest! Lightweight, super fabric, great fabric design and it’s warm - perfect alone in the car or when cool outside, or for under a jacket when very cold.”

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Posted 9 months ago

“I bought the wool/merino wool pieces from Ororo. Very well constructed with a lot of attention to detail, nothing to compalain about in it's construction. The material tbh, is good but not great, this could be because I'm a bit spoiled having used other (outragously) expensive merino baselayers and tees. For the price and quality I would definately recommend, but if you can spend much more, you can find the same great quality but with better material. Ordering with Ororo was easy and simple.”

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Posted 9 months ago

“I have had my heated vest for several years now, absolutely love it. This year for Christmas, I bought my daughter and grandson each one. I know they will love them too! The gloves I found to be bulky and hard to work in.”

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Posted 9 months ago

“Love my new heated vest for walks in the winter!”

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Posted 9 months ago

“Very happy although battery life seems to be demolishing”

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Posted 9 months ago

“This is actually the 5th vest I've ordered for multiple family members. We love them!”

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Posted 9 months ago

“The online support couldn't have been better. My old battery wore out and I was told exactly what I needed for a replacement. And then I received an online discount. I'm very impressed. And I love my Ororo fleece jacket btw.”

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Posted 9 months ago

“I ABSOLUTELY love my new heat vest! I have neck issue and the heat in the neck has essentially been a life saver in the cold weather. I have worn it every day. I have even found myself using it indoors when my neck acts up. Battery life is great even better if you regulate your use while wearing it. I will be purchasing more from this company.”

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Posted 9 months ago

Hi Miranda, thank you so much for sharing your experience. We’re thrilled to hear how much you’re enjoying the heated vest and that the neck heating has been so helpful for you, both outdoors and indoors. It’s great to know the battery performance has also met your needs. We truly appreciate your kind words and your support, and we’re glad to have you as part of the ororo community.

Posted 9 months ago

“Sizing to slender. Trying to return it however not much cooperation”

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Posted 9 months ago

Hi Peter, thank you for sharing your feedback. We’re sorry to hear about the sizing concern. Our customer service team is already following up on your return request—please keep an eye on your email for further updates. Thank you for your patience.

Posted 9 months ago

“Very warm all day !!”

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Posted 9 months ago

“I have used my Ororo gloves for two years and until this year they worked great. Now, the right one keeps shorting out. I am hoping to get some help from customer service.”

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Posted 9 months ago

Hi Susan, thank you for sharing your experience. We’re sorry to hear about the issue you’re experiencing. Our customer service team is following up on this and will assist you as soon as possible. Thank you for your patience.

Posted 9 months ago

“The scarf did not work well and unfortunately I could not return because I took the tags off. Incredibly disappointed.”

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Posted 9 months ago

Hi Bianca, thank you for sharing your feedback. We’re sorry to hear the scarf did not meet your expectations. We will continue working to improve our products, and we appreciate your understanding.

Posted 9 months ago

“My husband loves his proof best which is why I ordered the prior hoodie for him as a Christmas gift. I am hoping he will like it just as much!”

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Posted 9 months ago

“I love the coat but it’s a little snug and you cannot return them so I will be giving it to my daughter. I’ll have to order one for myself based on the size chart I chose the small and the medium would be better for me. Use your best judgment.”

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Posted 9 months ago

Hi Karen, thank you for sharing your experience. We’re glad to hear you love the coat and appreciate you taking the time to leave a review. As noted on the product page, this item was marked as final sale and is not eligible for returns or exchanges. Thank you for your understanding and for your support—we hope the medium will be a great fit for you next time.

Posted 9 months ago

“My last purchase from this company as they would not honor the coupon that they baited me with during the purchase. Nothing worse than a company that practices bait and switch.”

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Posted 9 months ago

Hi Fred, thank you for sharing your feedback. We’re sorry to hear about your frustration. Coupons are subject to specific terms and conditions and may not apply to all products, which are shown during the promotion and at checkout. If you’d like us to look into this further, please reach out to our customer service team and share the coupon code you used, and we’ll be happy to review it with you.

Posted 9 months ago

“Great customer service. I ordered the wrong size and they quickly responded and help walk me through how to exchange my purchase for the right size.”

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Posted 9 months ago

“I purchassed 3 vests ass gifts and everyone wass thrilled to receive them. I have had mine over a year now and couldn't be happier with it.”

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Posted 9 months ago

“Recommended by my adult daughter, I bought my wife an ororo heated jacket. It’s quickly becoming her favorite commute to work in the cold outer garment. That last star is reserved for long term durability…. We’re passing the recommendation along.”

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Posted 9 months ago

Hi Martin, thank you for sharing your experience. We’re glad to hear the jacket has quickly become a favorite for your wife’s commute and appreciate you passing along the recommendation. Thank you for your support and for taking the time to leave a review.

Posted 9 months ago

“Great communication. I don’t receive my battery in the package and I emailed them and they got to me very fast with amazing customer service! 10/10”

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Posted 9 months ago

ororowear.com is rated 4.2 based on 3,208 reviews