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ororowear.com Reviews

4.2 Rating 3,408 Reviews
77 %
of reviewers recommend ororowear.com
4.2
Based on 3,408 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
6 - 12 Hours
Returns & Refunds
Returns Process
Easy

Write Your review

ororowear.com 4 star review on 9th November 2026
Michelle S
ororowear.com 4 star review on 5th November 2026
Daniel B
ororowear.com 4 star review on 5th November 2026
Daniel B
ororowear.com 5 star review on 24th October 2026
Lisa R
ororowear.com 5 star review on 24th October 2026
Lisa R
ororowear.com 5 star review on 15th October 2026
Candice M
ororowear.com 5 star review on 15th October 2026
Candice M
451
Anonymous
Anonymous  // 01/01/2019
“Delivered on time. My sister is very happy with her heated vest. Thank you. Peter”
Helpful Report
Posted 10 months ago
“I would like a refund if I don’t receive my order by next week! I ordered a jacket for Christmas on December 12! As of January 2, I have not received it! Very upset!”
Helpful Report
Posted 10 months ago
Hi there, thanks for sharing your concerns. Our customer service team is actively following up on this and will continue to assist. Thank you for your patience and understanding.
Posted 10 months ago
“I've purchased several vests as gifts, and everyone loves them. My Dad is elderly and wears his all the time on the winter to stave off the chill. I didn't think I would get much use out of a vest but it's part of my cold weather attire. I picked up extra batteries so I would always have one charged. I've purchased the vests for other family members and friends and they all love them (and purchase them for others) . The quality of the vests is really impressive even without the heat. I've also picked up some great deals with my Toasty Points. Don't settle for cheaper imitations. Ororo is the best quality and value.”
Helpful Report
Posted 10 months ago
“I don't recommend purchasing returned items. The discount is enticing, but there are no returns. So, when you buy a well-meaning gift for your wife and it doesn't fit your forced to eat your mistake.”
Helpful Report
Posted 10 months ago
Hi there, thanks for sharing your feedback. Items sold as Open Box are not eligible for returns or exchanges, as noted at the time of purchase. We appreciate you taking the time to share your experience.
Posted 10 months ago
“Really warm! Works well.”
Helpful Report
Posted 10 months ago
“Bought jacket to wear at hockey rink to watch grandson. Love jacket Nice to be warm when your in your 70’s Have recommended jacket to several people”
Helpful Report
Posted 10 months ago
“Now I know my son won't freeze this winter. He wears his baselayer shirt under everything. He raves about the warmth while needing less bulk. Very satisfied with this gift.”
Helpful Report
Posted 10 months ago
“I love my new heated dressy coat. The quality is excellent, it fits perfectly, is very comfortable, and the heat (especially the neck) is perfect on fridge winter days and nights. Thank you. Add heat to arms.”
Helpful Report
Posted 10 months ago
“I've heard great things about this product and I was looking forward to owning one, however, the jacket didn't fit and the material didn't feel very good. It seemed well made, it just wasn't meant to be for me. The return process was easy though.”
Helpful Report
Posted 10 months ago
Hi Stacy, thanks for sharing your feedback. We appreciate you taking the time to share your experience and are glad to hear the return process was smooth. Thank you for giving ororo a try.
Posted 10 months ago
“My son had a heated jacket on his christmas list. I did not realize that my a relative also got him one. The return policy gave no flexibilty and is now stuck with two expensive jackets. Same with my sister who purchased slippers, that were too small. The jacket is warm and my son loves, and the slippers are nothing special. I would never use this company again and neither will the other two people that spent their hard earned money. There are other manufactures that are just as good, if not better.”
Helpful Report
Posted 10 months ago
Hi there, thanks for sharing your feedback. Items purchased as Final Sale are not eligible for returns or exchanges, as clearly noted on the product page at the time of purchase. We appreciate you taking the time to share your experience.
Posted 10 months ago
“I was impressed with good quality of the shirt. A tad short on length but priced right!”
Helpful Report
Posted 10 months ago
Hi Kenneth, thanks for sharing your feedback. We’re glad to hear you’re impressed with the quality. Your comments on fit are appreciated, and we’ll continue working to improve our products.
Posted 10 months ago
“The ice rinks used to give our entire family the chills. That all changed when we purchased orowear. Jackets and vests keep us warm and toasty. No need to pack in blankets. With the push of a button instant heat”
Helpful Report
Posted 10 months ago
“Ordering process went very smooth. Shipment of jackets were quickly and efficient. Jackets were as expected.”
Helpful Report
Posted 10 months ago
“Item does not fit and I'm told now it is non refundable”
Helpful Report
Posted 10 months ago
Hi Jane, thanks for sharing your feedback. Items marked as Final Sale are not eligible for returns or refunds, as stated on the product page at the time of purchase. Your comments regarding fit are appreciated, and we’ll continue working to improve our sizing guidance. Thank you for your understanding.
Posted 10 months ago
“I love this jacket! It is the perfect combo of lightweight but keeps me warm and protects against the wind.”
Helpful Report
Posted 10 months ago
“Your team was there for my needs. Great customer service!!”
Helpful Report
Posted 10 months ago
“Great fit.”
Helpful Report
Posted 10 months ago
“Well, the vest itself is shockingly UGLY, in every respect. But it works, and you don't see it once you put your coat on.”
Helpful Report
Posted 10 months ago
Hi there, thanks for sharing your honest feedback. We’re glad to hear the vest performs well and keeps you warm. Your comments on design are appreciated, and we’ll continue working to improve both function and appearance. Thanks for understanding.
Posted 10 months ago
“Love my new Orono heated vest! Best investment I've made in a long time! I'm always cold and this vest keeps me toasty warm. Highly recommend!!!”
Helpful Report
Posted 10 months ago
“THe exchange process has been impossible, still looking to get it sent back to exchange”
Helpful Report
Posted 10 months ago
Hi Fredrick, thanks for reaching out. Our customer service team is actively following up on your exchange and will continue to assist. Thank you for your patience.
Posted 10 months ago
ororowear.com is rated 4.2 based on 3,408 reviews