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ororowear.com Reviews

4.2 Rating 3,408 Reviews
77 %
of reviewers recommend ororowear.com
4.2
Based on 3,408 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
6 - 12 Hours
Returns & Refunds
Returns Process
Easy

Write Your review

ororowear.com 4 star review on 9th November 2026
Michelle S
ororowear.com 4 star review on 5th November 2026
Daniel B
ororowear.com 4 star review on 5th November 2026
Daniel B
ororowear.com 5 star review on 24th October 2026
Lisa R
ororowear.com 5 star review on 24th October 2026
Lisa R
ororowear.com 5 star review on 15th October 2026
Candice M
ororowear.com 5 star review on 15th October 2026
Candice M
451
Anonymous
Anonymous  // 01/01/2019
“Bought for my hubby. Uses for snowblowing and loves them.”
Helpful Report
Posted 10 months ago
“These jackets are great, I live in Wisconsin and right now the tempature is near 10 below zero and there is nothing like putting on a Ororo heated jacket although I would buy the PD 7K battery for all day heat. These jackets are worth every cent.”
Helpful Report
Posted 10 months ago
“Battery takes 8 hrs to charge. Stays on for just 2 hours and then dies. Contacting company. This can't be right.”
Helpful Report
Posted 10 months ago
Hi Amy, thanks for sharing your feedback. We’re sorry to hear about this experience and understand your concern. Our customer service team is currently following up and assisting. We appreciate your patience.
Posted 10 months ago
“Excellent quality jacket. Looks great and my husband loved it!”
Helpful Report
Posted 10 months ago
“I bought the Augusta Women's Heated Sweater Fleece Vest for my wife for Christmas, and yesterday (New Years day) was the first time she wore it. We went on a SxS ride and the temos were in the lower 30's all day. She had the vest on for most of the ride (approximately 6 hours), and she was very confortable. She did use the 3 heat settings when she needed to, and kept warm all day. She really likes the vest.”
Helpful Report
Posted 10 months ago
“Great customer service, too!”
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Posted 10 months ago
“Just as expected”
Helpful Report
Posted 10 months ago
“I am waiting for your return authorization, please advise.”
Helpful Report
Posted 10 months ago
“There is no battery”
Helpful Report
Posted 10 months ago
“I will NEVER buy anything from your business AGAIN!!! False advertising . I was so embarrassed that I gave 1/2 a gift to a co-worker. I have already contacted My bank to dispute this transaction. I cannot tell you how disappointed I am. If a vest is $200 then just post it for $200, not $130 with a pic of the battery on the picture but comes with NO BATTERY…”
Helpful Report
Posted 10 months ago
Hi Maureen, thanks for taking the time to leave your feedback. Products sold as apparel only do not include a battery, as specified on the product page. We appreciate your perspective and the opportunity to clarify.
Posted 10 months ago
“We purchased a heated vest from you that arrived without the battery. You were very responsive to the situation and sent us a new battery right away. My son is loving the heated vest!”
Helpful Report
Posted 10 months ago
“I purchased two pairs of Tahoe Heated socks for my wife for Christmas. Based on the size guide, I ordered Mediums, but when she opened them, they were huge. There is no way they would fit her feet. When I looked into returning them for a different size, I discovered that these socks are non-returnable—even though they have never been worn. This was a very expensive mistake and I'm left with a set of unusable socks.”
Helpful Report
Posted 10 months ago
Hi James, thanks for sharing your feedback. We’re sorry to hear the sizing didn’t work out as expected. Due to hygiene reasons, socks are not eligible for returns or exchanges, as noted at the time of purchase. Thank you for your understanding.
Posted 10 months ago
“I bought it for my granddaughter, she loves it, it fit perfectly & so warm.And just in time for our .Winter just to a nose dive!!! It is so cold outside , 16 degrees!!!!! Connie Doylestown, Ohio”
Helpful Report
Posted 10 months ago
“Absolutely love my Ororo heated jacket! It works exactly as advertised and keeps me warm even on the coldest days. The heat settings are easy to use, warm up quickly, and make a huge difference when you’re outside for extended periods. The jacket itself is well-made, comfortable, and stylish — it doesn’t feel bulky at all. Battery life has been great so far, and I really appreciate how evenly the heat is distributed. I would 100% recommend this jacket to anyone looking for reliable, high-quality heated outerwear.”
Helpful Report
Posted 10 months ago
“Terrible customer service - repeated contacts were only responded with by a bot. I have not been able to speak or email with a real human in two weeks.”
Helpful Report
Posted 10 months ago
Hi Vicky, thanks for taking the time to leave a review. A customer service representative is personally handling this and continuing to follow up. Thank you for your patience and understanding.
Posted 10 months ago
“The vest is great and seems like it is really good quality. I decided to keep my size although it is a bit big. I wish they had better sizing information online. My measurements were at the top of XS so I decided to go with S to make sure it wasn't too tight, but I definitely should have gotten XS. I wear it daily and have to charge the battery daily, but I understand there are options to purchase extra or larger batteries.”
Helpful Report
Posted 10 months ago
“My husband says it warms great and keeps him warm. He has become very cold natured. So definitely a plus.”
Helpful Report
Posted 10 months ago
Hi Pam, thanks for taking the time to leave a review. We’re happy to know the warmth has been a plus. Thank you for your support.
Posted 10 months ago
“Purchased for my husband who just loves the jacket, even without the heat on! But having the extra warmth is a comfort.”
Helpful Report
Posted 10 months ago
“I love your vests! But I bought my daughter a pair of your heated sock for xmas - they were too big. When she tried to exchange them she was told that "socks were not returnable". That's ludicrous! Socks are return able everywhere. So now she has a $100 pair of socks that she can't use - absurd!”
Helpful Report
Posted 10 months ago
Hi Mary, thanks for taking the time to leave your review. For hygiene considerations, socks are non-returnable and non-exchangeable, as stated in our policy. We appreciate your understanding and your continued support.
Posted 10 months ago
“My wife loves it but I need to change the size from L to EL waiting for my return label so I can return i. I filled out the form. Thanks Happy Newyear”
Helpful Report
Posted 10 months ago
ororowear.com is rated 4.2 based on 3,408 reviews