ororowear.com Reviews

Name: ororowear.com
Rating: 4.22

4.2 Rating 3,208 Reviews

78 %

of reviewers recommend ororowear.com

4.2

Based on 3,208 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

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ororowear.com 5 star review on 17th August 2026

Hannah T

ororowear.com 5 star review on 12th July 2026

JENNIFER N

ororowear.com 5 star review on 5th July 2026

Donna C

443

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought my son a vest to use when he is working in his shop, hunting or fishing. He liked his so well I bought my grandson one to use for work. He builds bridges in the mountains of North Carolina. I thought he would flip out when he opened his package and realized he had a heated vest. Thanks for making this grandma look good. I was all giggles and smiles watching the excitment of my boys.”

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Posted 8 months ago

“Christmas gifts for family memebers and everyone loved them! Great gifts!”

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Posted 8 months ago

“Right out of the box missing a charge block. Have to go buy one? Seriously? For $180+ you'd think they could throw in a fifty cent (their price) charge block. We'll let you know how the other vest features work out.”

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Posted 8 months ago

Hi James, thank you for sharing your feedback. We’re sorry for the frustration this caused. If anything appears to be missing or unclear with your order, please reach out to our customer service team so they can review the details and assist you further. We appreciate you letting us know and thank you for your patience.

Posted 8 months ago

“I made a mistake and didn’t think the first order was delivered. In fact it was. Ms April got a replacement in the mail immediately and I got it before Xmas. I’m mailing the extra back as it was my mistake but she handled it immediately and was exceptional in customer service.”

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Posted 8 months ago

“The sizes are too small than they describe.”

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Posted 8 months ago

Hi Tom, thank you for your feedback. We’re sorry to hear that the sizing didn’t meet your expectations. For non-final sale items, new and unworn products with tags still attached may be eligible for return or exchange. If you’re unsure whether your order qualifies, we recommend contacting our customer service team so they can review the details and assist you accordingly. Thanks for your patience.

Posted 8 months ago

“Bought this for my husband for a gift. We are retired and late in the day he gets cold so the heated vest is just what the doctor ordered. He loves it. The instructions are way to small of print for elderly eyes. Hard to read.”

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Posted 8 months ago

“I have several OroRo vest and I love them. They keep me warm during cold days at work. I ordered the jacket and unfortunately I did read the reviews. It was $100 off so I did save money. I bought a size larger and it is exactly as billed sleeves are way too short, and the jacket is overall too big. I thought I would get the larger jacket so that I would have longer sleeves total fail.”

Helpful Report

Posted 8 months ago

Hi Angelica, thank you for taking the time to share such detailed feedback. We’re glad to hear you’ve had great experiences with our vests and that they’ve kept you warm during cold workdays. We’re sorry to hear that the jacket sizing did not meet your expectations. We understand how frustrating it can be when sizing differs across styles, even when you size up with a specific fit goal in mind. Your comments regarding sleeve length and the need for more standardized sizing for both women’s and men’s products have been noted and shared with our product team. We will continue working to improve sizing consistency and fit information. Thank you again for your honesty and for your continued support of ororo.

Posted 8 months ago

“My Mom loves it.”

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Posted 8 months ago

“GREAT PRODUCT FOR THOSE COLD WINTER DAYS!!”

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Posted 8 months ago

“It was perfect. It was my wife’s favorite gift.”

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Posted 8 months ago

“Great quality products you will be satisfied”

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Posted 8 months ago

“They have the best customer service I have ever seen. Mail lost package and they replaced it and it arrived before Christmas. Great Job!”

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Posted 8 months ago

“Good quality and heats fast”

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Posted 8 months ago

“My son loved his jacket! Only one issue…final sale. He is 6’1” 165 lbs and the medium is a little short in the torso. I wish he could return for a large.”

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Posted 8 months ago

Hi Amy, thank you for sharing your feedback. We’re glad to hear your son loved the jacket. We’re sorry to hear the torso length wasn’t quite right. As this item was marked as final sale, it isn’t eligible for returns or exchanges, which is noted on the product page at the time of purchase. We understand how disappointing that can be, especially when sizing is so close. Your feedback has been noted and shared with our team for future consideration. Thanks for your understanding.

Posted 8 months ago

“Very warm and comfortable wife loves it”

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Posted 8 months ago

“Promo has a great of heated gear, their delivery time is excellent. However my newest vest, camouflaged and thinner, does not seem to achieve the heat level of my black polypro Ororo and obviously not the down vest.”

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Posted 8 months ago

“Purchased for my wife for Christmas and she just loves it. Excellent quality, great fit and very warm.”

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Posted 8 months ago

“Was a gift. Good fit and very satisfied”

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Posted 8 months ago

“I received my vest last year and appreciate more comfortable downhill skiing. I knew my husband would love a vest. It made a great Christmas present!”

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Posted 8 months ago

“I love the vest I got for my husband! It gives him the extra warmth when he is out and about.”

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Posted 8 months ago

ororowear.com is rated 4.2 based on 3,208 reviews