ororowear.com Reviews

Name: ororowear.com
Rating: 4.22

4.2 Rating 3,208 Reviews

78 %

of reviewers recommend ororowear.com

4.2

Based on 3,208 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

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ororowear.com 5 star review on 17th August 2026

Hannah T

ororowear.com 5 star review on 12th July 2026

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ororowear.com 5 star review on 5th July 2026

Donna C

443

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought it for my wife for Xmas. She loves it!”

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Posted 8 months ago

“Not really impressed with this product. The material is flimsy not at all what I expected. Not thinking about it being on sale when I purchased for a Christmas present for my husband. Unable to return or replace due to it being on sale. Oh well lesson learned.”

Helpful Report

Posted 8 months ago

Hi Pamela, thank you for sharing your feedback. We’re sorry to hear that the product did not meet your expectations, especially since it was purchased as a Christmas gift. As noted on the product page at the time of purchase, sale items are marked as final sale and are not eligible for returns or exchanges. We understand how disappointing this can be, and your comments about the material have been noted and shared with our team as we continue working to improve our products. Thank you for taking the time to let us know.

Posted 8 months ago

“Doesn’t get very warm. Jacket super thin”

Helpful Report

Posted 8 months ago

Hi Elias, thank you for taking the time to share your feedback. We’re sorry to hear that the jacket did not meet your expectations in terms of warmth and material. Your comments about product descriptions, quality, and customer support have been noted and shared with our team. Feedback like this is very important to us as we work to improve both our products and the overall shopping experience. We appreciate you letting us know. Thanks for your patience.

Posted 8 months ago

“Got this for my wife. She says “I’m never taking off this vest””

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Posted 8 months ago

“I will have to wait for a final review. Had to send back vest due to choosing the wrong size. I hope the replacement is correct.”

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Posted 8 months ago

Hi Robert, thank you for sharing. We appreciate your update and hope the replacement vest fits perfectly. We look forward to hearing your final thoughts once you’ve had a chance to try it. Thanks for your patience.

Posted 8 months ago

“Shipped second vest without batteries”

Helpful Report

Posted 8 months ago

Hi Kathy, thank you for letting us know. We’re sorry for the inconvenience. Our customer service team is already following up on this and will assist you as soon as possible. Thank you for your patience.

Posted 8 months ago

“Unit does not hold heat like other products only worked 3 hours ? Most are 5-10 hours? Says to later ? Defeats the purpose of a golf vest !”

Helpful Report

Posted 8 months ago

Hi Craig, thank you for sharing your feedback. We’re sorry to hear the battery runtime didn’t meet your expectations. Heating duration can vary depending on the heat setting, weather conditions, activity level, and how the vest is layered. We understand how important consistent warmth is, especially for activities like golf. If you feel the performance isn’t as expected, please feel free to reach out to our customer service team so we can help look into this further and assist you. Thanks for your understanding.

Posted 8 months ago

“The quality of the product is amazing. Bought two vests for family members for Christmas and was impressed by everything from packaging to how the garments felt.”

Helpful Report

Posted 8 months ago

Hi Adam, thank you so much for your kind words. We’re thrilled to hear you were impressed with the quality, packaging, and overall feel of the vests. It means a lot to us that you chose ororo as a Christmas gift for your family members. Thank you for your support and for taking the time to share your experience.

Posted 8 months ago

“They fixed my sizing issue and momma loves her new vest”

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Posted 8 months ago

Hi Rock, thank you for sharing your concerns. We’re sorry for the frustration this has caused and understand how it may feel. Our customer service team is following up on your exchange request and will assist you as soon as possible. Thank you for your patience while this is being handled.

Posted 8 months ago

“Seems to be put together really well. I purchased this because I went to play golf Thanksgiving day and it was freezing. I’m good with the cold, my hands aren’t. Anyway, all that being said, I haven’t been able to use this yet, because now it’s the end of December, & it’s literally been in the upper 60’s low 70’s! Go figure! So, if we’re going off looks & build quality, it’s awesome!”

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Posted 8 months ago

“These were Christmas gifts for my sons. They both love them.”

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Posted 8 months ago

“I bought a hooded coat for my mom and me. I have only used mine a couple of times so far, and it definitely did the job! My mom received hers as a Christmas gift and has packed it to wear on our New Year’s trip. When my sister saw my mom’s coat, she wanted one!”

Helpful Report

Posted 8 months ago

“Bought two of the jackets, I was very happy with them. Very good quality, very nice looking plus they warmed quickly. Would recommend to buy.”

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Posted 8 months ago

“Love my vest!! I got a medium and am a slim person and debated the small. Should have gotten a small but the medium will work.”

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Posted 8 months ago

“Best heated vest ever. I use it especially when playing tennis in the cold! It’s light weight and warm!!”

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Posted 8 months ago

“Bought this for my husband for Christmas- he charged the battery that day annd wore the vest the whole day. He loves it.”

Helpful Report

Posted 8 months ago

“I work in a cold OR all day and this coat is pretty good. My complaint is with the battery. It only lasts a few hours and is also slow to charge. The battery in its pouch is also large enough to take up room in the left pocket leaving less room to For carrying items.”

Helpful Report

Posted 8 months ago

Hi Susan, thanks for your leaving a review. We’re glad to hear the coat has been working well for you in a cold OR environment. We understand your concerns about the battery—runtime and charging speed can vary depending on heat settings and usage, and we know battery size and placement can affect pocket space. Your feedback has been noted and shared with our team as we continue working to improve both battery performance and overall design. Thank you for taking the time to let us know.

Posted 8 months ago

“ordered sweater for my wife, product is much to heavy to wear even before putting batteries in.”

Helpful Report

Posted 8 months ago

Hi Michael, thank you for sharing your feedback. We’re sorry to hear that the jacket felt heavier than you expected. We appreciate you taking the time to let us know, and your comments have been shared with our team as we continue working to refine our designs and improve the overall wearing experience. Thank you for your patience and understanding.

Posted 8 months ago

“Gave this to my husband as a Christmas gift. Fits great, he can't wait to try it out on our trip to Michigan.”

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Posted 8 months ago

“I absolutely love Ororo. I bought everybody a vest for Christmas. I have 3 for myself!”

Helpful Report

Posted 8 months ago

ororowear.com is rated 4.2 based on 3,208 reviews