ororowear.com Reviews

Name: ororowear.com
Rating: 4.22

4.2 Rating 3,206 Reviews

78 %

of reviewers recommend ororowear.com

4.2

Based on 3,206 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

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ororowear.com 5 star review on 17th August 2026

Hannah T

ororowear.com 5 star review on 12th July 2026

JENNIFER N

ororowear.com 5 star review on 5th July 2026

Donna C

443

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“works as described”

Helpful Report

Posted 8 months ago

“Great to quality ! Love all of my Ororo products !”

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Posted 8 months ago

“This was my first experience with ororo. A friend strongly recommended purchasing your product. I bought the wrong size for my wife. The return (and eventual replacement) has gone smoothly. Thank you for your beautiful product and exemplary service.”

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Posted 8 months ago

“Very happy with this brand and the products. My family owns 2 coats, 2 vests, gloves and socks. Good battery life.”

Helpful Report

Posted 8 months ago

“Purchased a heated jacket for my wife for Christmas. She wears a 2x and I ordered a 3x just in case. Jacket was at least 5 inches too small. I missed the note regarding this item being final sale. That's on me. Ororo will not allow a return even though their sizing is a sham. Needless to say, I will never consider Ororo in the future.”

Helpful Report

Posted 8 months ago

Hi Bob, thank you for sharing your feedback. We’re sorry to hear that the sizing didn’t work out and understand how disappointing that can be, especially when the jacket was purchased as a Christmas gift. Your comments regarding fit and sizing have been noted and shared with our team, and we’ll continue working to improve our products and sizing guidance. We appreciate you taking the time to let us know about your experience.

Posted 8 months ago

“Quality is good and easy to use. The heating elements works well. I'm disappointed by the sizes as I bought 2 items and one is too small and the second is way too big.”

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Posted 8 months ago

“excellent!”

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Posted 8 months ago

“I’ve bought two vests.. one is bulkier than the other and thus I have two batteries. I wear the thinner one in the house if I am cold and the bulkier one under my coat if I am going to be outside. I am very happy with my purchases.”

Helpful Report

Posted 8 months ago

“I bought two vests, as gifts. They fit perfectly and were well-received. It is too early to review how well they perform, but so far, both have charged and seem to operate well. The quality of the fabric and the stitching is great.”

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Posted 8 months ago

“I love the fit and the fabric.”

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Posted 8 months ago

“Bought vest for brother who is end stage renal fail & on dialysis. He loves the vest, easy to wear and charges it himself despite his bipolar, manic depressant condition at age 76. He rides public transit and his vest has made it tolerable. He then crawls in bed with vest when home and warms body back up faster, Thanks so much his godchild suggested your brand as he weather also Janet nelson”

Helpful Report

Posted 8 months ago

“Bought these for my inlaws who are also complaining of cold and they love them.”

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Posted 8 months ago

“Terrible! After two weeks of non-informative answers to shipping dates and then notification that it had shipped, it didn't arrive. The answer to my question about it was "it's out of stock" .”

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Posted 8 months ago

“Wrote 2 inquires bc I spent over $700 & my items were never delivered & I never heard back.”

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Posted 8 months ago

“Arrived fast and just as expected. Works great. I use it for early morning walks. I get about half way through and I have to turn it off!”

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Posted 8 months ago

“Works great keeps my buns warm”

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Posted 8 months ago

“I bought the heated vest as a gift for my son to wear under his Marching Ravens uniform to wear during the long NFL pregame and game performances in the outdoor stadium - outside for over 5 hours including plenty of just standing and sitting The vest kept him warm on the medium and hottest settings on just one battery. I bought an extra one but he did not need it. I only wished I had purchased one sooner”

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Posted 8 months ago

“I bought these items for my husband’s Christmas gift. This is his review: I wore my new heated vest and choppers to my grandson’s outdoor high school hockey game. The actual temperature was in low 20’s with a below zero windchill. I was toasty in the Ororo clothing, staying outside for the entire two hour game. I’m convinced Ororo is the way to go for Minnesota winters.”

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Posted 8 months ago

“Love the jacket I bought”

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Posted 8 months ago

“When a vest, jacket, or other heated item is SOLD with a battery, the charger and cord should be included in the sale. It’s misleading and not made clear that you must make an additional purchase to be able to charge your battery.If you must, build it into the price of the item, you’ll save your customers a great inconvenience and disappointment. I’ve been there.”

Helpful Report

Posted 8 months ago

ororowear.com is rated 4.2 based on 3,206 reviews