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ororowear.com Reviews

4.2 Rating 3,408 Reviews
77 %
of reviewers recommend ororowear.com
4.2
Based on 3,408 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
6 - 12 Hours
Returns & Refunds
Returns Process
Easy

Write Your review

ororowear.com 4 star review on 9th November 2026
Michelle S
ororowear.com 4 star review on 5th November 2026
Daniel B
ororowear.com 4 star review on 5th November 2026
Daniel B
ororowear.com 5 star review on 24th October 2026
Lisa R
ororowear.com 5 star review on 24th October 2026
Lisa R
ororowear.com 5 star review on 15th October 2026
Candice M
ororowear.com 5 star review on 15th October 2026
Candice M
451
Anonymous
Anonymous  // 01/01/2019
“Love Ororo products. There awesome .”
Helpful Report
Posted 10 months ago
“I purchased the socks for my wife. She loves them!”
Helpful Report
Posted 10 months ago
“Works great takes the chill off on low setting”
Helpful Report
Posted 10 months ago
“Love my toasty coat!”
Helpful Report
Posted 10 months ago
“This was a gift for my daughter who works for a florist and is always in and out of the refrigerator storidge. She loved her vest!!”
Helpful Report
Posted 10 months ago
“Not sure if this is correct or not....does the vest only heat the back? Should it heat in the front also. We gave them as a gift and that was a comment from one of those receiving.”
Helpful Report
Posted 10 months ago
Hi Claudia, thanks for your question. This vest is designed with heating zones located on the back, pockets and collar. We appreciate you sharing the feedback from the gift recipient. Thanks for your patience.
Posted 10 months ago
“We got the gloves for my husband for Christmas and they barely get “warm”. For the price that they are, they don’t hold up heat. Also, the return process has been a nightmare with trying to get the right label and it has taken days to try and get the process finished. If you need heated gloves, I would look elsewhere. As for other heated products like their vests, we have heard they work great!”
Helpful Report
Posted 10 months ago
Hi there, thank you for sharing your experience. We understand how disappointing this must be, especially when the gloves didn’t meet your expectations and the return process felt frustrating. Your feedback is important to us, and our customer service team is following up to assist and review this situation. We appreciate you taking the time to share your thoughts and for noting your feedback on our other heated products as well.
Posted 10 months ago
“Purchase was a gift, shopping website was easy,delivery time was very good, the person that received gift is very pleased with looks and how good it works.”
Helpful Report
Posted 10 months ago
“Excellent service to send me the battery that was accidentally returned when I had to change size vest also love the vest very warm and useful. Thanks for your help.”
Helpful Report
Posted 10 months ago
“See comments below.”
Helpful Report
Posted 10 months ago
Hi Chris, thanks for taking the time to share your feedback. We appreciate your suggestions and will continue working to improve our product and overall experience. Thank you for your support.
Posted 10 months ago
“The jacket didn't fit my wife and you won't accept the return so I'm very disappointed in that fact I own a couple of your jackets and they're great but if I can't return it from my wife, it's of no value and it's an expensive jacket.”
Helpful Report
Posted 10 months ago
Hi kenneth, thanks for sharing your experience. We understand how disappointing this can be, especially since the jacket was purchased for your wife. Items marked as Final Sale are not eligible for return or exchange, which is noted at the time of purchase. We truly appreciate your continued support of ororo and your feedback, and we’ll continue working to improve the overall shopping experience. Thanks for understanding.
Posted 10 months ago
“Customer serverice was outstanding.”
Helpful Report
Posted 10 months ago
“Great product!!! I bought this to go skiing and it kept me warm all day. The heat in the collar was amazing. I went between medium and low heat and it was plenty to keep me comfortable. I used it again when we were outside for several hours and again I was kept warm with just the vest over a sweatshirt. I would absolutely recommend this product. I got the medium size battery and it lasted all day.”
Helpful Report
Posted 10 months ago
“keeps me warm at work”
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Posted 10 months ago
“Everyone was pleasant and very helpful.”
Helpful Report
Posted 10 months ago
“We purchased open box heated gloves. They don't work and are a final sale. I caution anyone to purchase an open box item from Ororo. Buyer be aware that open box is final sale regardless if it is defective”
Helpful Report
Posted 10 months ago
Hi Tricia, thanks for sharing your feedback. We understand how frustrating this experience can be. Open-box items are still covered by a 6-month limited warranty on heating elements. If you have any concerns, please contact our customer service team so they can review the details and assist you further. We appreciate you taking the time to share your experience.
Posted 10 months ago
“Ordered for a Christmas gift and ordered the incorrect size( my error). Emailed ORORO with a return and promptly received a return label. Return and receiving the correct size was very easy. This is the second ORORO product I have purchased. Highly recommend ORORO.”
Helpful Report
Posted 10 months ago
“I got the heated gloves, to combat frozen fingers in frigid NW Wisconsin. The gloves to a good job...on the tops of my hands, but the fingertip warmth leaves a bit to be desired. Mostly, if I'm handling a shovel, but that's when I need it most. The battery pack is also quite bulky. I have a vest also, and that's been very nice.”
Helpful Report
Posted 10 months ago
Hi Kit, thanks for sharing your feedback. We’re glad to hear the gloves help keep your hands warm overall and that you’ve been enjoying the vest as well. We understand how important fingertip warmth and comfort are, especially during hands-on activities, and we appreciate you taking the time to share your experience. Your feedback is valuable as we continue working to improve our products. Thanks for your support.
Posted 10 months ago
“Great jacket. Very well made”
Helpful Report
Posted 10 months ago
“The jacket I ordered came very quickly. It fits well (I love the material) and heats up quickly and is very warm.”
Helpful Report
Posted 10 months ago
ororowear.com is rated 4.2 based on 3,408 reviews