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ororowear.com Reviews

4.2 Rating 3,116 Reviews
78 %
of reviewers recommend ororowear.com
4.2
Based on 3,116 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.1 out of 5
Returns & Refunds
Returns Process
Could Be Better

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ororowear.com 5 star review on 23rd June 2026
Janice W
ororowear.com 5 star review on 23rd June 2026
Janice W
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
426
Anonymous
Anonymous  // 01/01/2019
I received one of your coats as a gift last year and loved it so much that we purchased one for my brother this year! The coats are well made and we love them!
Helpful Report
Posted 6 months ago
Awesome vests! Perfect gift for that someone who is always cold….
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Posted 6 months ago
Best piece of clothing purchased. Wear it all the time!
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Posted 6 months ago
Great product and gift for my sport loving mom
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Posted 6 months ago
I bought this vest for my wife and she absolutely loves this vest. She is always cold and this vest helps keep her warm and comfortable. It’s great quality and looks great too. She is already talking about getting another one. Thank you!
Helpful Report
Posted 6 months ago
Very well made these are Christmas gifts so not for sure how they wear yet but the heating works and it’s a well made jacket the details are good especially with the placement of battery
Helpful Report
Posted 6 months ago
I’ve been asked repeatedly to review this purchase even though the product has not arrived and no tracking has been provided after 15 days. This experience has been frustrating and raises concerns about the legitimacy of the order. I would not recommend purchasing until shipping and communication improve.
Helpful Report
Posted 6 months ago
Hi Brendan, thank you for sharing your experience. We’re very sorry for the frustration caused by the delay and lack of tracking updates. We understand your concern, and our customer service team is already following up on this shipment to investigate and assist further. Thank you for your patience while we work to resolve this.
Posted 6 months ago
We have enjoyed your vests so much that 4 of our friends bought them for family.
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Posted 6 months ago
Style. Functionality. Love it!
Helpful Report
Posted 6 months ago
I love my heated vest, especially the high neck that keeps me very warm. The customer service staff are the best I have ever dealt with.
Helpful Report
Posted 6 months ago
The jackets warm, but that battery provided only last an hour on its lowest setting. Terribly disappointing as a gift for my infinitely cold wife.
Helpful Report
Posted 6 months ago
Hi Jordan, thank you for sharing your experience. We’re sorry to hear about the battery performance, especially since this was meant as a gift. To help our team better understand and assist with the issue, please submit the troubleshooting form here: https://www.ororowear.com/pages/troubleshooting. Once submitted, our customer service team will review the details and follow up with you. Thank you for your patience.
Posted 6 months ago
Very professional customer service. Had to replace my vest battery after five years of use. Help with replacement made things very easy. Now works like new again. Would like advice on where to recycle the old battery. Would be great if ORORO accepted them back.
Helpful Report
Posted 6 months ago
I love this heated jacket! I wear it literally everyday in the cold! Its been a hamechanger when advertising to people's houses in the cold!
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Posted 6 months ago
Second vest from Ororo. Both utiliarian and warm. Superb quality. Will order from Ororo again.
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Posted 6 months ago
I absolutely love my heated vest. I will be wearing this everyday until April. It makes winters in NH easy and I expect I will end up with the jacker and all ther other wonderful products to make the winter cozy and warm. Thank you such a great product, if you are considering the heated vest, consider this the last thing you need to read prior to buying this product, you won't regret it!!! PS great for walking dogs!
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Posted 6 months ago
Great products. I have a vest and a heated pillowcase that I use for a cat bed. They are exactly as described on the website and arrived promptly at my door.
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Posted 6 months ago
Love the vest use it all the time
Helpful Report
Posted 6 months ago
Originally too small, the return and exchange for a larger size was so unbelievably simple. This is our 3rd purchase from Ororo. We had an issue with a battery one time and they were also so amazing and helpful to work with. We love our heated gear from Ororo
Helpful Report
Posted 6 months ago
Very comfortable. Much better than another heated vest from another mfg. Also sytlish. Very happy with this vest. Only improvement would be a less bulky battery, but that is common in these vests.
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Posted 6 months ago
The heated vest are amazing. I’ll give it a 10/10. I also brought a jacket and I’ll give it a 7/10 the pockets didn’t get hot
Helpful Report
Posted 6 months ago
ororowear.com is rated 4.2 based on 3,116 reviews