ororowear.com Reviews

Name: ororowear.com
Rating: 4.22

4.2 Rating 3,208 Reviews

78 %

of reviewers recommend ororowear.com

4.2

Based on 3,208 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

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ororowear.com 5 star review on 17th August 2026

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ororowear.com 5 star review on 12th July 2026

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ororowear.com 5 star review on 5th July 2026

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443

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased the heated vest for my daughter in law who is always cold. She LOVES it! I have one too and love it- it’s warm even without the heat!”

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Posted 8 months ago

“Perfect for when just a little extra warmth is needed or for a blustery day when the wind is blowing down your neck!”

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Posted 8 months ago

“My wife loves her Ororo flip-top mittens! It has been too cold to walk the dog with them and so she cannot wait until it gets above 25 degrees again!”

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Posted 8 months ago

“I just gave my husband his heated gloves The charge cord included is the wrong one and does not fit the batteries. The batteries are a bit bulky and awkward- they should probably be on the outside of the wrist to not limit mobility and could be smaller or shaped differently. He hasn’t used them yet but so far they are very expensive question marks.”

Helpful Report

Posted 8 months ago

Hi Alexandra, thank you for sharing your feedback. We’re sorry for the confusion with the charging cord and understand your concerns about the battery size and placement. Our customer service team is already following up on this to help clarify and make sure everything is addressed properly. Thank you for your patience while this is being looked into.

Posted 8 months ago

“If you want the best in heated apparel, Ororo is the best that I have found. Other places carry heated clothing but I found that Ororo is very durable, especially when I’m delivering mail for the USPS. I bought a hoodie a few years ago and it still keeps me warm like it did brand new. I recently bought some gloves and they are perfect for keeping my hands warm.”

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Posted 8 months ago

“Wife loves it and is very happy. Time will tell about quality.”

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Posted 8 months ago

Hi there, thank you for sharing! We’re glad to hear your wife loves it and is very happy. We appreciate your feedback and hope it continues to perform well over time. Thanks for choosing ororo!

Posted 8 months ago

“Love these vests!”

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Posted 8 months ago

“Purchased a vest for my husband and myself.”

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Posted 8 months ago

“Luv the jacket and vest. The reason I didn’t give it 5 stars is the battery is big and bulky. I have another vest from another manufacturer and the battery is half the size and more than half the weight, and gives me just as much heating time.”

Helpful Report

Posted 8 months ago

Hi Brad, thank you for sharing your feedback. We’re glad to hear you love both the jacket and the vest. We understand your concern about the battery size and weight, and we appreciate you sharing the comparison based on your experience. Your comments have been noted and shared with our team as we continue working to improve battery design and overall comfort. Thank you for taking the time to let us know.

Posted 8 months ago

“Great variety of merchandise...well constructed...classic vests are my favorite...perfect amount of warmth!”

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Posted 8 months ago

“The vest was purchased as a gift for my husband. He was excited to receive it but has not had the opportunity to wear it yet. The purchase was made with golfing in mind but the weather has been very warm in Central Texas right now. The vest appears to be well made and the heating device charged right up without any issues. This makes it a step above a previous purchase he made.”

Helpful Report

Posted 8 months ago

Hi there, thank you for sharing. We’re glad to hear the vest appears well-made and that the heating device charged smoothly. We hope your husband enjoys using it once the weather cools down and gets a chance to try it out on the golf course. We appreciate you taking the time to share your experience. Thanks for choosing ororo.

Posted 8 months ago

“Thank you for the nice vest! My wife loves it... Great product...”

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Posted 8 months ago

“the gloves don't heat up much and the batteries didn't last at first”

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Posted 8 months ago

Hi Jeffrey, thank you for sharing your feedback. We’re sorry to hear that the gloves didn’t feel as warm as expected and that the battery performance was inconsistent at first. Heating sensation and battery runtime can vary depending on factors such as heat settings, environment, and usage. Please feel free to reach out to our customer service team so we can help look into this further and assist you. We appreciate you taking the time to let us know. Thanks for your patience.

Posted 8 months ago

“I purchased socks for my daughter for Christmas. I bought a medium and she needed a size small, but the company did not allow for an exchange, claiming it was a final sale. I did not recall seeing anything about final sales and the lack of ability to make a return. I am hugly disapointed as it was an expensive gift that she cannot use.”

Helpful Report

Posted 8 months ago

Hi Laura, thank you for sharing your feedback. We’re very sorry to hear about your disappointment. The socks you purchased were marked as final sale, which means they are not eligible for returns or exchanges, and this is noted on the product page at the time of purchase. In addition, due to hygiene reasons, socks are not eligible for return or exchange once sold. We understand how frustrating this can be, especially when the item was intended as a gift, and we truly appreciate your understanding. Your feedback has been noted as we continue working to improve how this information is communicated. Thanks for your patience.

Posted 8 months ago

“I was not impressed with the jacket I bought. I wore it on a very cold day in Pa and was not warm at all.”

Helpful Report

Posted 8 months ago

Hi Sue, thank you for sharing your experience. We’re sorry to hear that the jacket didn’t meet your expectations. Heating performance can vary depending on factors such as temperature, layering, and heat settings. We appreciate you taking the time to let us know about your experience, and your feedback has been noted as we continue working to improve our products. Thanks for understanding.

Posted 8 months ago

“I bought your heated vest for my son for Christmas/Hanukah and he loved it. I bought a med which fit well and was roomy enough to put something under it. He is 5'9 and usually a med but, sometimes a large. Athletic build. I have a friend who has one and loves it. He will definitely use it for wonter golf.”

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Posted 8 months ago

“Very nice.”

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Posted 8 months ago

“Purchase was for wife’s Christmas present. The fit is perfect and the warmth is exactly what she wanted. Very nice product!!”

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Posted 8 months ago

“Advertised as a heated jacket but no way to heat it ????”

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Posted 8 months ago

Hi Jo, thank you for sharing your feedback. This jacket is designed to be heated, but it requires a separate compatible battery to activate the heating function. The item you purchased is the apparel-only version, and the battery is sold separately. This information is noted on the product page so customers can choose the option that best fits their needs. If you need a battery, you can purchase one through this link: https://www.ororowear.com/products/mini-5k-battery-4800-mah We understand how this could be confusing, and we appreciate you taking the time to let us know. If you’d like help selecting the correct battery or have any other questions, our team is happy to assist. Thanks for your understanding.

Posted 8 months ago

“Many more products!!”

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Posted 8 months ago

ororowear.com is rated 4.2 based on 3,208 reviews