ororowear.com Reviews

Name: ororowear.com
Rating: 4.31

4.3 Rating 1,341 Reviews

81 %

of reviewers recommend ororowear.com

4.3

Based on 1,341 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

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ororowear.com 5 star review on 9th November 2025

365

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been pleased with products; however must return the love liners as husband does not like, he is very difficult to please. I think thery are wonderful, but to large for me? This means returning the accesory's with them.”

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Posted 9 months ago

“This was a gift for my daughter who is ALWAYS cold and wanted it.”

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Posted 9 months ago

“Well I will rate hopefully better when I get my exchange. My gloves were too big... brand new and at first they said they wouldn't take them back. Then they agreed to take them back. $99 gloves and it cost me $51 to send them back for exchange. So we will see. I couldn't believe I couldn't do an exchanage for a smaller size... I wrote to them a day after I recieve the incorrect sizs. OMG..”

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Posted 9 months ago

“I love this vest and never want to take it off! It fits true to size. I am 5'11", 150# and the medium fits great. I wear mediums in most women's clothing with the exception of sizing up to large for comfort. I am glad I did not size up since this fits great even over a light sweater. The heat is amazing!!”

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Posted 9 months ago

“The heated leather gloves are wonderful. I’m just wondering why, why, why wouldn’t you make the cuffs large enough to fit comfortably over coat sleeves like every other glove? You either have to put the coat sleeve over the gloves, and then you can’t get to the controller, or the sleeves are bunched up at the wrists. As a life long skier, I have had a multitude of gloves over the years and ALL of them fit over my coat sleeves. While I love the comfort and warmth of these that is the criticism I have. And it’s a pretty big one.”

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Posted 9 months ago

“I bought a coat for my wife after I have had a Ororo vest and coat. But I ordered the wrong size. I can tell you that exchanging could not have been easier and more hassle-free. Excellent products and incredible customer service.”

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Posted 9 months ago

“I bought a vest and for some reason the battery wasn’t charging as it should ! I made a call to the company and they explained what may be the problem and sent me a gift certificate to get what I may need to fix the problem! I had my doubts but this worked and the problem was solved! Thank you so much Ororowear! Love my vest! Will be wearing this many times”

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Posted 9 months ago

“I purchased a long coat and it arrived just in time for the frigid weather we were having. I was able to be outside and stay warm. It’s wonderful.”

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Posted 9 months ago

“Very responsive customer service. When my battery failed, they were quick to replace it. I love my ORORO vests! Best purchase I ever made!”

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Posted 9 months ago

“You guys are awesome! Thank you so much I accidently ordered the wrong sizw and calked right back and yougot it exchanged to the right suze before shipping it! What a blessing you all are! Thank you again Kyoko/Joyce”

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Posted 9 months ago

“Love the jackets, vest and gloves purchased! All products are top notch!!! A definite buy!”

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Posted 9 months ago

“I love everything I bought and everything fits as it should.”

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Posted 9 months ago

“Love all your heated gear, but I would definitely prefer heated pockets in the jacket!”

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Posted 9 months ago

“Very warm and comfortable jacket. Not a bad price.”

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Posted 9 months ago

“Gloves look ok but too small. I thought 2XL would be big enough but not so. I'll give them away as a gift.”

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Posted 9 months ago

“I love your products!”

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Posted 9 months ago

“We had delivery problems with our order; but, CS responded promptly & kept us informed.”

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Posted 9 months ago

Hi Shirley, thank you for your review. Sorry for the unhappy shopping experience. Please feel free to contact us if you need any assistance. We are always here to help :)

Posted 9 months ago

“Right now I have to rate my experience as 1 star, because even though ororo received my return item in perfect condition which has been acknowledged, ororo has not shipped out my replacement item yet, and it has been almost 2 weeks. Will revise this review if/when I get my replacement vest.”

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Posted 9 months ago

Hi Ralph, thank you for your review. It is noticed that the replacement is on the way to you and we believe it will arrive soon. Please feel free to contact us at support@ororowear.com if you need any further assistance.

Posted 9 months ago

“Product is good, but was disappointed when the wrong product was shipped to me (I received a woman's vest instead of the men's vest I ordered) and had to go through the hassle of exchanging it.”

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Posted 9 months ago

Hi Leslie, thank you for your review. Sorry for the unhappy shopping experience. We have forwarded your feedback to our team for further improvements. Please feel free to contact us if you need any other assistance.

Posted 9 months ago

“This is my 2nd pair of gloves. The new battery lasts so much better than the original design. It is a bit difficult to wedge the battery into the glove pocket, however it is well worth it!!!!!”

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Posted 9 months ago

ororowear.com is rated 4.3 based on 1,341 reviews