ororowear.com Reviews

Name: ororowear.com
Rating: 4.30

4.3 Rating 996 Reviews

81 %

of reviewers recommend ororowear.com

4.3

Based on 996 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

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ororowear.com 5 star review on 14th March 2025

ororowear.com 5 star review on 15th February 2025

Yvette N

352

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything is good so far”

Helpful Report

Posted 9 months ago

“The socks are a bit overpriced ($100+) in my opinion, but ive ordred the vest before and it was outstanding in workmanship and functionaliity. I have no doubt the new upgraded Tahoe socks 4.0 will perform as well. Kelsy, who I communicated with throught the purchasse, was outsatnding as well and represented the company as a true diplomat. Overall the products are high quality.”

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Posted 9 months ago

“I did not get my package”

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Posted 9 months ago

Hi Patrick, thank you for your review. Upon checking, your package is still on the way to you. Please don't worry, we will keep an eye on the shipment and we believe that it will arrive soon. Please feel free to contact us at support@ororowear.com if you need any assistance.

Posted 9 months ago

“I’m waiting”

Helpful Report

Posted 9 months ago

Hi James, thank you for your review. Upon checking, your package is still on the way to you. Please don't worry, we will keep an eye on the shipment and we believe that it will arrive soon. Please feel free to contact us at support@ororowear.com if you need any assistance.

Posted 9 months ago

“Haven't received the items yet. With how much products cost you would think it would be shipped better. The tracking hasn't worked, keeps telling me the label has been made, and it has been over a week. I was looking so forward to getting my items I purchased, but now I am frustrated. Spending $379 and poor shipping has me thinking twice about ordering again. Hopefully when I finally receive the items I will love them. If not, they will be going back.”

Helpful Report

Posted 9 months ago

Hi Anna, thank you for your review. We have forwarded your review to our team and one of our customer service specialists will get in touch with you as soon as possible. Please don't worry, we will try our best to help you resolve this.

Posted 9 months ago

“While the written refund policy dictates items be unworn and in new condition I purchased an open package item that was worn and defective. It was missing tags, smelled like cologne, had trash in the pockets, and the zipper was broken. I feel misled as to what open package items were.”

Helpful Report

Posted 9 months ago

Hi Micheal, thank you for your review. Sorry for the unhappy shopping experience. Our customer service specialist will get in touch with you as soon as possible and please don't worry, we will try our best to help you resolve this.

Posted 9 months ago

“Without the heaters on the vest is toasty. Love it!”

Helpful Report

Posted 9 months ago

“Site was easy to navigate and place order! My daughter has a vest, my husband a vest and now my son in law has the hoodie. Wisconsin and Colorado are the perfect temp for these.”

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Posted 9 months ago

“It's not cold enough yet but so looking forward to being warm this winter.”

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Posted 9 months ago

“Happy with the product and easy to order,thank you very much”

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Posted 9 months ago

“I can't provide a review yet. You kinda jumped the shark a little. I just ordered 2-3 days ago. I don't even have the product. I suggest you send this out after your product is delivered to the customer and then seek a review. Best, N. Hockett.”

Helpful Report

Posted 9 months ago

Hi Nathan, thank you for your review. And I apologize for asking for a review before delivery. Please feel free to contact us at support@ororowear.com if you need any assistance.

Posted 9 months ago

“Web site was very easy to use. My order should arrive tomorrow Friday. Hoping everything works. This is my second vest ordered from Ororo..will update once the vest arrives. Can not answer all questions as I said product has not arrt.”

Helpful Report

Posted 9 months ago

“Very satisfied with customer service representative Vinnie!!! Thank you for your help!!!”

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Posted 9 months ago

“I received my items yesterday, I am surprised at the wonderful quality of the items, and I ordered them slightly larger so I could layer up - perfect fit!”

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Posted 9 months ago

“Superior service! Amazing customer service. Everyone has been very kind and caring.”

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Posted 9 months ago

“Let me get my order before I rate. I do know you need to give more info in your ad about the battery and charging .”

Helpful Report

Posted 9 months ago

Hi Steve, thank you for your advice. We have forwarded your advice to our team for further improvements. Please feel free to contact us at support@ororowear.com if you need any assistance.

Posted 9 months ago

“Love your products! From someone who is always cold!”

Helpful Report

Posted 9 months ago

“Appreciate the quick delivery.”

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Posted 9 months ago

“Love the best buy for the winter”

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Posted 9 months ago

“Easy transaction, accurate website product description. Arrived very quickly, easy to follow safety and setup instructions. Vest is high quality, on Low provides just enough heat to break the chill but not be uncomfortably warm. In chemo right now so this is really helplful.”

Helpful Report

Posted 9 months ago

ororowear.com is rated 4.3 based on 996 reviews