ororowear.com Reviews

Name: ororowear.com
Rating: 4.22

4.2 Rating 2,863 Reviews

78 %

of reviewers recommend ororowear.com

4.2

Based on 2,863 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

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ororowear.com 5 star review on 22nd March 2026

393

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My Mom loves it.”

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Posted 2 months ago

“GREAT PRODUCT FOR THOSE COLD WINTER DAYS!!”

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Posted 2 months ago

“It was perfect. It was my wife’s favorite gift.”

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Posted 2 months ago

“Great quality products you will be satisfied”

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Posted 2 months ago

“They have the best customer service I have ever seen. Mail lost package and they replaced it and it arrived before Christmas. Great Job!”

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Posted 2 months ago

“Good quality and heats fast”

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Posted 2 months ago

“My son loved his jacket! Only one issue…final sale. He is 6’1” 165 lbs and the medium is a little short in the torso. I wish he could return for a large.”

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Posted 2 months ago

Hi Amy, thank you for sharing your feedback. We’re glad to hear your son loved the jacket. We’re sorry to hear the torso length wasn’t quite right. As this item was marked as final sale, it isn’t eligible for returns or exchanges, which is noted on the product page at the time of purchase. We understand how disappointing that can be, especially when sizing is so close. Your feedback has been noted and shared with our team for future consideration. Thanks for your understanding.

Posted 2 months ago

“Very warm and comfortable wife loves it”

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Posted 2 months ago

“Promo has a great of heated gear, their delivery time is excellent. However my newest vest, camouflaged and thinner, does not seem to achieve the heat level of my black polypro Ororo and obviously not the down vest.”

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Posted 2 months ago

“Purchased for my wife for Christmas and she just loves it. Excellent quality, great fit and very warm.”

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Posted 2 months ago

“Was a gift. Good fit and very satisfied”

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Posted 2 months ago

“I received my vest last year and appreciate more comfortable downhill skiing. I knew my husband would love a vest. It made a great Christmas present!”

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Posted 2 months ago

“I love the vest I got for my husband! It gives him the extra warmth when he is out and about.”

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Posted 2 months ago

“I purchased two vests this Christmas but only received one charging element in the shipment. I need another one as they were for two different people. Order ORORO#905407”

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Posted 2 months ago

Hi Lizzy, thank you for letting us know. We’re sorry for the confusion with your order. If you only received one charging element when you purchased two vests, please contact our customer service team so they can review your order details and help check what’s missing. They’ll be happy to assist you further. Thanks for your understanding.

Posted 2 months ago

“Excellent Customer service”

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Posted 2 months ago

“Works great!”

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Posted 2 months ago

Hi Kenneth, thank you for your feedback! We’re committed to providing reliable warmth and comfortable, well-designed heated apparel, so we’re very happy to hear that it’s working great for you and that you’re enjoying it.

Posted 2 months ago

“We have been a customer of Ororo since its inception! We have over 20 products from the first black heated jacket, to 2 parkas, gloves, socks, a vest, and heated seat pads. We absolutely love our heated gear! Thank you Ororo!”

ororowear.com 5 star review on 26th December 2025

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Posted 2 months ago

“absolutely love them”

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Posted 2 months ago

“I never received my package. UPS stated it was delivered, but to my mailbox, 1600 feet from my home and I never received it. I filed a claim to no avail. Awful”

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Posted 2 months ago

Hi Sandra, thank you for letting us know. We’re very sorry to hear about this situation and understand how frustrating it must be. Our customer service team is already following up on your case and investigating the delivery issue. Please keep an eye on your email for updates or next steps from our team, as they’ll be in touch as soon as possible. Thank you for your patience while this is being addressed.

Posted 2 months ago

“Bought as a gift for my husband! He loved it! High quality!”

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Posted 2 months ago

ororowear.com is rated 4.2 based on 2,863 reviews