ororowear.com Reviews

Name: ororowear.com
Rating: 4.30

4.3 Rating 996 Reviews

81 %

of reviewers recommend ororowear.com

4.3

Based on 996 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

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ororowear.com 5 star review on 14th March 2025

ororowear.com 5 star review on 15th February 2025

Yvette N

352

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Answered my question and got me the right batteries for gloves thanks.”

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Posted 8 months ago

“I have bought 3 down vest for my wife and mother in law. They are a year old now and have held up extremely well. Have recommended to 5 friends who have now purchased from here.”

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Posted 8 months ago

“she was so helpful and sweet. thank you”

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Posted 8 months ago

“Happy with my experience. Wish there were more style differences to choose from. Felt like I was mainly choosing between black, black, or a black vest.”

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Posted 8 months ago

“Needed to exchange jacket for different size and type. Customer service very helpful. This is my second Ororo item and I’ve been very pleased.”

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Posted 8 months ago

“We have 4 of your heated jackets and a pair of gloves- guess your doing well👍”

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Posted 8 months ago

“JUST IN TIME FOR THE COLD...I LOVE IT! SO FAR THE CHARGE LASTS FOR QUITE AWHILE AND IT'S AWESOME TO HEAT UP IN A MATTER OF MINUTES!!”

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Posted 9 months ago

“Good overall quality but did not receive the power bank with the vest”

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Posted 9 months ago

Hi Jaspher, thank you for your review. Please allow me to explain that the item you purchased is apparel only. So it will not come with a battery pack. If you need to purchase a battery pack, please feel free to email us at support@ororowear.com.

Posted 9 months ago

“Excellent purchase for my life style.”

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Posted 9 months ago

“I have yet to receive my battery!!!”

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Posted 9 months ago

Hi Albert, thank you for your review. Please don't worry, your package is in transit and we will keep following it.

Posted 9 months ago

“Battery arrived in a timely manner, but it will not charge. This is my second dud battery. SO FRUSTRATING. Tried several cords and plugs to rule out those as the problem. I've sent an email and am waiting for a reply because I need this charged and ready to go in 5 days.”

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Posted 9 months ago

Hi Stephanie, thank you for your review. It is noticed that one of our customer service specialists has replied to your email. Please don't worry, we will try our best to help you resolve this.

Posted 9 months ago

“Love the products. Well made and keeps me warm!”

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Posted 9 months ago

“Just great very professional”

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Posted 9 months ago

“Great product good service”

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Posted 9 months ago

“It would be nice if my order shipped or i got it in a decent time.”

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Posted 9 months ago

Hi Wesley, thank you for your review. Upon checking, your package is still on the way to you. Please don't worry, we will keep an eye on the shipment for you. Please feel free to contact us at support@ororowear.com if you need any assistance.

Posted 9 months ago

“Love my vest so much I ordered one for wife. Battery not included. Paid extra for it. No charge cord included. Disappointing.”

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Posted 9 months ago

“I love my new Ororo heated vest. It is eactly what I needed to keep me warm in my house on cold snowy Colorado days without raising the thermostat. I have wanted one for a long time and finally took the plunge. So very glad I did.”

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Posted 9 months ago

“The price was 179.00, with a discount. The discount was 119.00 for the jacket - my price did not reflect this amount. Can you make the adjustment. This was a gift for my daughter in law in NJ. Elaine Gibbons”

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Posted 9 months ago

“Easy transaction. Ordered a vest online and it was delivered within a week.”

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Posted 9 months ago

“I got a vest for my bday gift. Loved it so much I’m bought one jacket for myself and gifting some apparel to my family n friends”

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Posted 9 months ago

ororowear.com is rated 4.3 based on 996 reviews