ororowear.com Reviews

Name: ororowear.com
Rating: 4.22

4.2 Rating 2,863 Reviews

78 %

of reviewers recommend ororowear.com

4.2

Based on 2,863 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

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ororowear.com 5 star review on 22nd March 2026

393

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The quality of the product is amazing. Bought two vests for family members for Christmas and was impressed by everything from packaging to how the garments felt.”

Helpful Report

Posted 2 months ago

Hi Adam, thank you so much for your kind words. We’re thrilled to hear you were impressed with the quality, packaging, and overall feel of the vests. It means a lot to us that you chose ororo as a Christmas gift for your family members. Thank you for your support and for taking the time to share your experience.

Posted 2 months ago

“They fixed my sizing issue and momma loves her new vest”

Helpful Report

Posted 2 months ago

Hi Rock, thank you for sharing your concerns. We’re sorry for the frustration this has caused and understand how it may feel. Our customer service team is following up on your exchange request and will assist you as soon as possible. Thank you for your patience while this is being handled.

Posted 2 months ago

“Seems to be put together really well. I purchased this because I went to play golf Thanksgiving day and it was freezing. I’m good with the cold, my hands aren’t. Anyway, all that being said, I haven’t been able to use this yet, because now it’s the end of December, & it’s literally been in the upper 60’s low 70’s! Go figure! So, if we’re going off looks & build quality, it’s awesome!”

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Posted 2 months ago

“These were Christmas gifts for my sons. They both love them.”

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Posted 2 months ago

“I bought a hooded coat for my mom and me. I have only used mine a couple of times so far, and it definitely did the job! My mom received hers as a Christmas gift and has packed it to wear on our New Year’s trip. When my sister saw my mom’s coat, she wanted one!”

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Posted 2 months ago

“Bought two of the jackets, I was very happy with them. Very good quality, very nice looking plus they warmed quickly. Would recommend to buy.”

Helpful Report

Posted 2 months ago

“Love my vest!! I got a medium and am a slim person and debated the small. Should have gotten a small but the medium will work.”

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Posted 2 months ago

“Best heated vest ever. I use it especially when playing tennis in the cold! It’s light weight and warm!!”

Helpful Report

Posted 2 months ago

“Bought this for my husband for Christmas- he charged the battery that day annd wore the vest the whole day. He loves it.”

Helpful Report

Posted 2 months ago

“I work in a cold OR all day and this coat is pretty good. My complaint is with the battery. It only lasts a few hours and is also slow to charge. The battery in its pouch is also large enough to take up room in the left pocket leaving less room to For carrying items.”

Helpful Report

Posted 2 months ago

Hi Susan, thanks for your leaving a review. We’re glad to hear the coat has been working well for you in a cold OR environment. We understand your concerns about the battery—runtime and charging speed can vary depending on heat settings and usage, and we know battery size and placement can affect pocket space. Your feedback has been noted and shared with our team as we continue working to improve both battery performance and overall design. Thank you for taking the time to let us know.

Posted 2 months ago

“ordered sweater for my wife, product is much to heavy to wear even before putting batteries in.”

Helpful Report

Posted 2 months ago

Hi Michael, thank you for sharing your feedback. We’re sorry to hear that the jacket felt heavier than you expected. We appreciate you taking the time to let us know, and your comments have been shared with our team as we continue working to refine our designs and improve the overall wearing experience. Thank you for your patience and understanding.

Posted 2 months ago

“Gave this to my husband as a Christmas gift. Fits great, he can't wait to try it out on our trip to Michigan.”

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Posted 2 months ago

“I absolutely love Ororo. I bought everybody a vest for Christmas. I have 3 for myself!”

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Posted 2 months ago

“Purchased the heated vest for my daughter in law who is always cold. She LOVES it! I have one too and love it- it’s warm even without the heat!”

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Posted 2 months ago

“Perfect for when just a little extra warmth is needed or for a blustery day when the wind is blowing down your neck!”

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Posted 2 months ago

“My wife loves her Ororo flip-top mittens! It has been too cold to walk the dog with them and so she cannot wait until it gets above 25 degrees again!”

Helpful Report

Posted 2 months ago

“I just gave my husband his heated gloves The charge cord included is the wrong one and does not fit the batteries. The batteries are a bit bulky and awkward- they should probably be on the outside of the wrist to not limit mobility and could be smaller or shaped differently. He hasn’t used them yet but so far they are very expensive question marks.”

Helpful Report

Posted 2 months ago

Hi Alexandra, thank you for sharing your feedback. We’re sorry for the confusion with the charging cord and understand your concerns about the battery size and placement. Our customer service team is already following up on this to help clarify and make sure everything is addressed properly. Thank you for your patience while this is being looked into.

Posted 2 months ago

“If you want the best in heated apparel, Ororo is the best that I have found. Other places carry heated clothing but I found that Ororo is very durable, especially when I’m delivering mail for the USPS. I bought a hoodie a few years ago and it still keeps me warm like it did brand new. I recently bought some gloves and they are perfect for keeping my hands warm.”

Helpful Report

Posted 2 months ago

“Wife loves it and is very happy. Time will tell about quality.”

Helpful Report

Posted 2 months ago

Hi there, thank you for sharing! We’re glad to hear your wife loves it and is very happy. We appreciate your feedback and hope it continues to perform well over time. Thanks for choosing ororo!

Posted 2 months ago

“Love these vests!”

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Posted 2 months ago

ororowear.com is rated 4.2 based on 2,863 reviews