ororowear.com Reviews

Name: ororowear.com
Rating: 4.22

4.2 Rating 2,862 Reviews

78 %

of reviewers recommend ororowear.com

4.2

Based on 2,862 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

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ororowear.com 5 star review on 22nd March 2026

393

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve bought two vests.. one is bulkier than the other and thus I have two batteries. I wear the thinner one in the house if I am cold and the bulkier one under my coat if I am going to be outside. I am very happy with my purchases.”

Helpful Report

Posted 2 months ago

“I bought two vests, as gifts. They fit perfectly and were well-received. It is too early to review how well they perform, but so far, both have charged and seem to operate well. The quality of the fabric and the stitching is great.”

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Posted 2 months ago

“I love the fit and the fabric.”

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Posted 2 months ago

“Bought vest for brother who is end stage renal fail & on dialysis. He loves the vest, easy to wear and charges it himself despite his bipolar, manic depressant condition at age 76. He rides public transit and his vest has made it tolerable. He then crawls in bed with vest when home and warms body back up faster, Thanks so much his godchild suggested your brand as he weather also Janet nelson”

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Posted 2 months ago

“Bought these for my inlaws who are also complaining of cold and they love them.”

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Posted 2 months ago

“Terrible! After two weeks of non-informative answers to shipping dates and then notification that it had shipped, it didn't arrive. The answer to my question about it was "it's out of stock" .”

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Posted 2 months ago

“Wrote 2 inquires bc I spent over $700 & my items were never delivered & I never heard back.”

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Posted 2 months ago

“Arrived fast and just as expected. Works great. I use it for early morning walks. I get about half way through and I have to turn it off!”

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Posted 2 months ago

“Works great keeps my buns warm”

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Posted 2 months ago

“I bought the heated vest as a gift for my son to wear under his Marching Ravens uniform to wear during the long NFL pregame and game performances in the outdoor stadium - outside for over 5 hours including plenty of just standing and sitting The vest kept him warm on the medium and hottest settings on just one battery. I bought an extra one but he did not need it. I only wished I had purchased one sooner”

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Posted 2 months ago

“I bought these items for my husband’s Christmas gift. This is his review: I wore my new heated vest and choppers to my grandson’s outdoor high school hockey game. The actual temperature was in low 20’s with a below zero windchill. I was toasty in the Ororo clothing, staying outside for the entire two hour game. I’m convinced Ororo is the way to go for Minnesota winters.”

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Posted 2 months ago

“Love the jacket I bought”

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Posted 2 months ago

“When a vest, jacket, or other heated item is SOLD with a battery, the charger and cord should be included in the sale. It’s misleading and not made clear that you must make an additional purchase to be able to charge your battery.If you must, build it into the price of the item, you’ll save your customers a great inconvenience and disappointment. I’ve been there.”

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Posted 2 months ago

“I was very disappointed when my daughter-in-law opened her heated vest that I purchased for her for Christmas to find that you never sent the battery pack that goes with it!”

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Posted 2 months ago

Hi Cynthia, thank you for sharing your experience. We’re sorry for the confusion and understand how disappointing that must have felt, especially since this was a Christmas gift. For clarification, the vest you purchased is the apparel-only version, which does not include a battery pack. The battery is sold separately, and this is noted on the product page so customers can choose the option that best fits their needs.Thanks for your understanding!

Posted 2 months ago

“Excellent work by a very good staff.”

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Posted 2 months ago

“Battery life is much shorter than I expected. You have to put the setting to high to feel the heat, and the battery is dead within an hour.”

Helpful Report

Posted 2 months ago

Hi Daniel, thank you for sharing your feedback. We’re sorry to hear that the battery life did not meet your expectations. Battery runtime can vary depending on heat setting, environment, and usage, and higher settings will naturally drain the battery more quickly. If you feel the performance is not as expected, please feel free to reach out to our customer service team so we can help review the details and assist further. Thanks for your support.

Posted 2 months ago

“My husband seems to like his, my daughter hasn't tried hers yet. My brother has one though and he absolutely loves it.”

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Posted 2 months ago

Hi there, thank you for sharing! We’re glad to hear your husband is enjoying his and that your brother loves his as well. We hope your daughter enjoys hers once she’s had a chance to try it. Thank you for taking the time to leave a review and for your support.

Posted 2 months ago

“Surprised that the battery that came with the jacket is smaller than the ones that came with the heated vest I purchased last year.”

Helpful Report

Posted 2 months ago

Hi Thomas, thank you for sharing your feedback. We understand your surprise regarding the battery size. Battery options can vary by product, and if you’d like help reviewing compatibility or exploring alternatives, we recommend reaching out to our customer service team. They’ll be happy to take a closer look at your specific order and assist you further. Thank you for your support.

Posted 2 months ago

“Still waiting for it to arrive. Order awhile ago. Might be summer by the time they arrive”

Helpful Report

Posted 2 months ago

Hi Brent, thank you for your feedback. According to our records, the order shows as delivered. If you haven’t received it or are unable to locate the package, please reach out to our customer service team so we can help look into this and assist you further. Thanks for your patience.

Posted 2 months ago

“Really nice jacket! Would highly recommend! I bought it as a gift and they love it!”

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Posted 2 months ago

ororowear.com is rated 4.2 based on 2,862 reviews