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ororowear.com Reviews

4.2 Rating 3,205 Reviews
78 %
of reviewers recommend ororowear.com
4.2
Based on 3,205 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Returns Process
Could Be Better

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ororowear.com 5 star review on 17th August 2026
Hannah T
ororowear.com 5 star review on 17th August 2026
Hannah T
ororowear.com 5 star review on 17th August 2026
Hannah T
ororowear.com 5 star review on 17th August 2026
Hannah T
ororowear.com 5 star review on 17th August 2026
Hannah T
ororowear.com 5 star review on 12th July 2026
JENNIFER N
ororowear.com 5 star review on 5th July 2026
Donna C
443
Anonymous
Anonymous  // 01/01/2019
Heated vests and mittens make winter outdoor activities so much more pleasant!
Helpful Report
Posted 8 months ago
They worked with us to return the vest for a larger size. It was returned and replaced in a very timely manner. We arevery happy with the agent that worked with us and processed the replacement. Thank you Ororo
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Posted 8 months ago
Love these gloves totally recommend
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Posted 8 months ago
Absolutely love this coat!!! It heats up quickly and keeps me warm, even with a wind chill in 17° weather
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Posted 8 months ago
Great quality at a good price!
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Posted 8 months ago
Love the vest and the heating t
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Posted 8 months ago
Love the pink camo!! Battery lasts a long time! Love them
Helpful Report
Posted 8 months ago
Purchased heated jacket via website with no issues. Jacket fits well, looks good and works great.
Helpful Report
Posted 8 months ago
Bought a heated vest for my wife who is always cold. She loves it. It keeps her warm on the high setting but never gets too hot. I also bought an extra battery. She wears it all day, every day. The extra battery gets her through the day. I bought the spare battery pouch but she doesn’t use it. There is enough room for a second battery in the little pocket that holds the battery that’s plugged in to heat the vest. She starts the day with one battery plugged in and backup battery for later in the day. It is by far the most used gift that I have ever gotten her.
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Posted 8 months ago
Love it, works great
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Posted 8 months ago
Best way to save energy heating a house is to wear an Ororo heated vest!
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Posted 8 months ago
Hi there, thank you so much for your awesome review! We’re so happy to hear you’re enjoying your heated vest. Thanks for supporting us.
Posted 8 months ago
Good is awsome wish you guys made socks.
Helpful Report
Posted 8 months ago
I ordered gloves. I measured my hand but they didn't fit. Then I found out I couldn't return them.
Helpful Report
Posted 8 months ago
Hi Dominick, thank you for your feedback. We’re sorry it didn’t meet your expectations. Please note that Open Box items are not eligible for returns or exchanges, as stated on the product page. We truly appreciate your input, and we’ll continue working to improve our overall shopping experience.Thanks for your understanding.
Posted 8 months ago
Outdoors riding horses through the winter and staying cozy and warm with Ororo.
Helpful Report
Posted 8 months ago
Product was good.exchange policy sucked..bought the wrong size and they would not let me exchange it..Will probably not buy from them again
Helpful Report
Posted 8 months ago
Hi Charles, thank you for your feedback. We understand how frustrating this can be. Please note that Final Sale items are not eligible for returns or exchanges, as stated on the product page. Thanks for your understanding.
Posted 8 months ago
I purchased the gray recycled fleece Men’s heated vest in L. I am 6’ tall and 200#. The vest fits like a glove - snug but just enough for thorough transfer of heat and not uncomfortable whatsoever. The fleece is nice and fluffy. I wear this on low most of the time, as that is generally sufficient. The plan is to wear this over long sleeve henley or waffle style long sleeves in the spring and fall. I already own a ton of winter coats and these fit underneath my winter coats so they are a supplement in the really cold months. I grew up in Michigan and live in Denver, Colorado now, so I have spent a lot of time in very cold and snowy climates. I plan to buy a quilted black vest next.
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Posted 8 months ago
The customer service was quick and extremely easy. I needed help with an exchange and the service representative was responsive, kind, and so helpful.
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Posted 8 months ago
Excellent customer service and great communication!
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Posted 8 months ago
I have the womens heated vest. It is such a blessing for me. I am 73 and dog sit, so I am out in the coldest weather. I love being able to get out in these below freezing temps and stay warm I reccomend anyone that lives with damp, chilly or cold temps should treat themselves to ororo products. You no longer have to put on so many layers.
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Posted 8 months ago
great product support
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Posted 8 months ago
ororowear.com is rated 4.2 based on 3,205 reviews