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ororowear.com Reviews

4.3 Rating 1,986 Reviews
79 %
of reviewers recommend ororowear.com
4.3
Based on 1,986 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
2 - 3 Hours
Customer Service
4.5 out of 5
Returns & Refunds
Returns Process
Easy

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ororowear.com 5 star review on 23rd December 2025
Rayah H
ororowear.com 5 star review on 21st December 2025
Jan S
ororowear.com 5 star review on 20th December 2025
Leslie P
ororowear.com 5 star review on 12th December 2025
Lisa L
ororowear.com 5 star review on 12th December 2025
Lisa L
ororowear.com 5 star review on 11th December 2025
Michele G
ororowear.com 5 star review on 11th December 2025
Michele G
378
Anonymous
Anonymous  // 01/01/2019
I love your products! They are well made and thoughtfully designed. I do not enjoy cool weather but make an effort to be outdoors all winter long. Michigan winters can be challenging but my vest and scarf makes them much more enjoyable. The heat zones in the vest are perfectly located for maximum comfort.
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Posted 2 months ago
Hi there! We're so glad to hear that you love our products and that your vest and scarf are making the Michigan winters more enjoyable for you. Thank you for choosing ororo and stay toasty!
Posted 2 months ago
This thing is wonderful!! Life saver 😊
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Posted 2 months ago
Very comfortable and warm but the battery only lasted about 2 hours on medium
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Posted 2 months ago
Hi there, thank you for sharing your feedback. We’re glad to hear the jacket feels comfortable and warm. Battery life can vary depending on factors like temperature, heat setting, and usage conditions. Please don't worry. Our support team will help you with troubleshooting and help resolve the problem for you.
Posted 2 months ago
I ordered heated vests for gifts. I received packed up very nice in separate bags. Very nice. No complaints at all about packaging and time shipped after order. I'm sure the grandkids will love the vests.
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Posted 2 months ago
It fits great. It’s toasty warm & batteries last quite awhile.
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Posted 2 months ago
As always, fantastic service!
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Posted 2 months ago
I have never owned a pair of Crocs in my life and honestly never thought i would. Just wasn't a fan of the look and feel of them. Ororo has changed my opinion. I purchased them on sale just as a house shoes and absolutely loved the comfort of them. I have purchased a second pair as well and wear them daily. So i guess im a croc person now 😆.
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Posted 2 months ago
Hi Darwish! We're thrilled to hear that you are enjoying them! It's fantastic that you're finding comfort in them as house shoes. Thank you for your amazing review and for choosing us!
Posted 2 months ago
Bought the heated vest for deer hunting season but now using for riding my motorcycle as well. Has kept me warm in temps down to 38F so far. Will probably use for snowboarding this winter as well.
ororowear.com 5 star review on 20th October 2025
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Posted 2 months ago
Bought a few items since last year. Very nice items. Looking for more this year.
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Posted 2 months ago
Reliable, capable product line. Alas, the plug adapter for the charging cord was not enclosed. Kindly rectify. Otherwise.....vest & shipping of same was timely and without incident. ty
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Posted 2 months ago
Easy to shop. Great prices and quick shipping
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Posted 2 months ago
I have recommended several products to friends. The products are well made and reliable. I wear the heated gloves when riding my horse. I also like the vests for riding. My husband loves the gloves, vests, and jackets for golf. He is missing the ends of 3 fingers and the gloves are the only gloves that keep his hands warm when shoveling snow and playing golf.
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Posted 2 months ago
Hi Barb, thank you so much for your wonderful review! We're thrilled to hear that our heated gloves and vests are working so well for you and your husband. Your recommendations to friends mean the world to us. Thank you for being such a loyal customer!
Posted 2 months ago
I contemplated about the size for awhile and I was glad I went with my gut. It was perfect!
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Posted 2 months ago
As always I wasn’t disappointed, I’ve purchased over 6 items over the past 3 years and the quality and performance has been great!
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Posted 2 months ago
I have been very satisfied withe Ororo products for the most part. Only issue I have is with the pockets on the fleece jacket I have. The pocket material is very thin and I wore holes in it in no time. I tried to sew and patch it but nothing worked. I have a different jacked that is fleece but unheated that I wear and the pockets are fantastic. Sturdy, warm and very nice. Believe they used a nylon material that feels great and is durable. Other than that I have no issues with the appear at this point.
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Posted 2 months ago
Hi Robert, thank you for your feedback on the fleece jacket! We're glad to hear that you've been satisfied with most of our products. We appreciate your thoughts on the pocket material and will take your comments into consideration as we strive to improve our designs. Thank you for being a valued customer.
Posted 2 months ago
Bought this as a gift for a fellow photographer who spends a great deal of time outside. He loves it. Uses it as a first layer and appreciates the 3 levels of warmth. This is probably my 5th Ororo purchase and each one outshines the last. I will continue to buy your products.
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Posted 2 months ago
Hi Cara! We're delighted to hear that your friend loves the warmth of our product. It’s also wonderful to know that each purchase exceeds your expectations! We truly appreciate your loyalty and look forward to continuing to provide you with the best heated gear.
Posted 2 months ago
Love the heat but zipper is difficult to operate. Have had to unzip and step out of it because I couldn't get it to completely unzip.
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Posted 2 months ago
My experience with Ororowear.com was pretty good overall. The leggings are comfy, fit well, and look just like the photos. Shipping took a little longer than I hoped, and one seam could’ve been stitched a bit better, but nothing major. Would definitely buy from them again.
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Posted 2 months ago
Hi Evie, thank you for sharing your experience! We're thrilled to hear that you find the leggings comfy and fitting well. We appreciate your feedback regarding the shipping time and the seam quality, and we’ll certainly take that into consideration. We're glad to know you'd think of us again for future purchases!
Posted 2 months ago
Hello, The wrong item was shipped. After notifying you, the correct item was shipped and delivered yesterday. Please have a real human call me to help me use a 10$ cupon and my "Heated Credit Points". I will use these toward purchase of the wrong item. An AI generated email will not be acceptable. Review my previous emails before calling me. Thank you for your assistance. Alan Cell:585.472.4720
Helpful Report
Posted 2 months ago
Hi Alan. We’re very sorry for the inconvenience caused by the incorrect item being shipped and for any frustration along the way. Our customer service team has already reached out to you by email a few days ago but hasn't yet received a response. We completely understand your request to speak with a real person, and we will arrange for our colleague to give you a call to assist you. Thank you again for your understanding — we’ll make sure this is taken care of for you.
Posted 2 months ago
This 2025 model is a lot more comfortable compare to the previous model sold on Amazon. Very toasty. Wish the battery is a little lighter, but that's just the limitation of today's technology.
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Posted 2 months ago
ororowear.com is rated 4.3 based on 1,986 reviews