ororowear.com Reviews

Name: ororowear.com
Rating: 4.30

4.3 Rating 996 Reviews

81 %

of reviewers recommend ororowear.com

4.3

Based on 996 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

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ororowear.com 5 star review on 14th March 2025

ororowear.com 5 star review on 15th February 2025

Yvette N

352

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ororo as a product is very well made. The sizes run a little small though. My only complaint about the product. I also question why I can't use any rebates, discount codes, etc on products that are marked down. What is the point of them. If your product is top notch, and I have earned discounts, let me use my discounts.”

Helpful Report

Posted 8 months ago

“I have a vest and gloves from Ororo. I use them in extreme ski conditions and they are a game changer for me. One of my friends just bought a vest and loves it as well. I bought another for a Christmas gift. Orders always arrive quickly too! I wouldn't recommend product to others if I was not a fan myself!”

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Posted 8 months ago

“Had a very pleasant interaction with customer service representative who helped with an order exchange. Very excellent service with quick, professional, thorough responses. Cannot wait to try out the heated vest. It looks very nice! Thank you!”

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Posted 8 months ago

“My son liked his hand warmer so much I had to get one for my wife. The customer service was amazing. Just like the product.”

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Posted 8 months ago

“Purchased as a Christmas gift. Upon receiving I inspected and immediately noticed the temp setting switch on the front below the shoulder is sewn in very crooked. Seems as though is product is a slight irregular. Not pleased, especially as a gift. JD”

Helpful Report

Posted 8 months ago

Hi Jeffrey, thank you for your review. We have forwarded your review to our product team for further improvements. Please feel free to contact us at support@ororowear.com if you need any assistance. We are always here to help :)

Posted 8 months ago

“I ordered a pair of slippers and now believe they have been lost during delivery. I was very disappointed to see that the same pair of slippers is now selling for $10.00 less than what I paid for them one week ago. So far, I'm very disappointed.”

Helpful Report

Posted 8 months ago

Hi Linda, thank you for your review. One of our customer service specialists will get in touch with you as soon as possible and assist you further. Please don't worry, we will try our best to help you resolve this.

Posted 8 months ago

“Best Heated Vest on the market for the price. Comfort and always DEPENDABLE.”

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Posted 8 months ago

“I love my heated jacket. I wear at work since it so cold in there. It great to take the pups outside too.”

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Posted 8 months ago

“I appreciate the quick and friendly response in replacing my battery. Harold was so friendly and always helpful. I give him a 20 out of 10. So grateful as I just purchased as additional vest for a family member knowing I have chosen the best brand with the best customer service!”

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Posted 8 months ago

“Love my best. Spare batteries are a little pricey.”

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Posted 8 months ago

“This is the second Ororo heated vested that I have purchased. As an equestrian, I am outdoors much of the winter months and w/ the vest, I no longer need to wear bulky coats to keep me warm. I highly recommend the women's Ororo vest.”

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Posted 8 months ago

“The service is top notch! Packaged amazingly well! This is a Christmas gift for my wife and I'm sure she'll be impressed!!”

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Posted 8 months ago

“Another well made product by my favorite heated apparel brand!!”

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Posted 8 months ago

“Ororo website has no peer. It is outstanding! The website is well organized and for customers it is easy to find products. Most amazing was when I left a voicemail, I got a call back, too! Just charged up the vest, but we live in Carlsbad, CA, where our temperature today is in the low sixties but the test will be in January when I'm skiing in 20 degree weather.”

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Posted 8 months ago

“Easy purchase....Product as good as advertised! Good packaging...easy instructions”

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Posted 8 months ago

“Awesome quality, awesome service!!!!”

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Posted 8 months ago

“Easy to work thru there online store to pick what your needs are. We bought 2 vest from the outlet open box store this time around and are very happy with both vest.”

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Posted 8 months ago

“My order was packed and shipped on time, and the slippers will make a great presents 🎁 for my family. They look nice and warm for their feet.”

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Posted 8 months ago

“I ordered a small in this coat but a medium was delivered. It was an open box order but the description said every open box order is inspected and this obviously was not and now I can’t return it. The size runs very big. I love ororo products but I am very unsatisfied with this purchase since I can’t exchange itt. I wouldn’t have ordered it if I know there was a possibility of the wrong size being delivered.”

Helpful Report

Posted 8 months ago

Hi Jenny, thank you for your review. One of our customer service specialists will get in touch with you and assist you further. Please don't worry, we will help you resolve this.

Posted 8 months ago

“Open box items look like they are brand new. Half off standard pricing. If the hold up, I'm going to be ecstatic! They do run small so go up in size or try on in a store before ordering online.”

Helpful Report

Posted 8 months ago

ororowear.com is rated 4.3 based on 996 reviews