ororowear.com Reviews

Name: ororowear.com
Rating: 4.22

4.2 Rating 2,862 Reviews

78 %

of reviewers recommend ororowear.com

4.2

Based on 2,862 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

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ororowear.com 5 star review on 22nd March 2026

393

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Does not hear as well as I expected and instructions fo charging and selecting modes could have been more clear not totally happy considering you’re one of the higher priced companies”

Helpful Report

Posted 2 months ago

Hi Dennis, thank you for sharing your feedback. We’re sorry to hear that the instructions were not as clear as expected. For a helpful overview, you can refer to our beginner guide here: https://www.ororowear.com/blogs/story/beginners-guide-to-ororo-heated-apparel You may also find the user manual useful for step-by-step guidance. If anything is still unclear, please feel free to reach out to our customer service team and we’ll be glad to walk you through it. We appreciate you taking the time to let us know.

Posted 2 months ago

“Absolutely love my heated socks and gloves! I am ready for my trip February in Wisconsin!”

Helpful Report

Posted 2 months ago

“Batteries don’t last, gloves are super small, barely produce any warmth.”

Helpful Report

Posted 2 months ago

Hi Robert, thank you for sharing your feedback. We’re sorry to hear that the battery life, glove sizing, and warmth did not meet your expectations. Heating performance and runtime can vary depending on usage, environment, and fit, but we understand how disappointing this experience can be.We encourage you to reach out to our customer service team so they can help look into this further and assist you. We appreciate you taking the time to let us know. Thanks for your understanding.

Posted 2 months ago

“I just have to say I bought a heated vest for my mom and unfortunately she opened on Christmas morning and it was too small. So right away I started the return process and returned it to UPS the next morning. The process was easy and in really like Ororo products. Just make sure you really know the size before you buy!”

ororowear.com 5 star review on 28th December 2025

Helpful Report

Posted 2 months ago

“We ordered wrong color but the product looked great and we reordered one of the correct color desired.”

Helpful Report

Posted 2 months ago

“As a figure skater, staying warm off the ice is just as important as training on it. I’ve been using Ororo’s beanie, jacket, and large tote bag, and they’ve been incredibly practical for my daily rink life and travel. The jacket keeps me warm without feeling bulky, which is perfect between sessions and during early-morning practices. The beanie is soft, comfortable, and great for keeping heat in when I’m heading to or from the rink. I also love the large tote bag it’s roomy, sturdy, and fits everything I need for training and competitions. Overall, OroroWear has become a reliable part of my off ice gear. Functional, comfortable, and perfect for athletes who spend long hours in cold environments.”

Helpful Report

Posted 2 months ago

“Excellent customer service, arrival on time, and quality. My son loved the vEst!!!!”

Helpful Report

Posted 2 months ago

“I hate to say it but it didn't fit my mil is a small women but when she tried it on she couldn't zip it and didn't to really try to stretch it very so i'll try to get a meduim”

Helpful Report

Posted 2 months ago

Hi Brad, thank you for sharing your feedback. We’re sorry to hear the fit didn’t work out. Our customer service team is assisting you with the exchange process to help get the correct size. Thank you for your patience while this is being taken care of.

Posted 2 months ago

“My go to vest whether I have it turned high to medium to low! My son in law was so impressed he bought one for his brother.”

Helpful Report

Posted 2 months ago

“Instructions were easy, jacket fits to size! Definitely keeps you warm. Love it”

Helpful Report

Posted 2 months ago

“I bought this for my daughter and she loves it! The fact that it is longer than most vests is awesome!”

Helpful Report

Posted 2 months ago

“For Christmas this year, I was adding to my ororowear collection. Already having a vest, jacket and parka, I needed a scarf to bridge the time before needing the vest. This would serve best on late summer and early fall nights in Michigan. It's just something to "take the chill out".”

Helpful Report

Posted 2 months ago

“Bought it for my wife for Xmas. She loves it!”

Helpful Report

Posted 2 months ago

“Not really impressed with this product. The material is flimsy not at all what I expected. Not thinking about it being on sale when I purchased for a Christmas present for my husband. Unable to return or replace due to it being on sale. Oh well lesson learned.”

Helpful Report

Posted 2 months ago

Hi Pamela, thank you for sharing your feedback. We’re sorry to hear that the product did not meet your expectations, especially since it was purchased as a Christmas gift. As noted on the product page at the time of purchase, sale items are marked as final sale and are not eligible for returns or exchanges. We understand how disappointing this can be, and your comments about the material have been noted and shared with our team as we continue working to improve our products. Thank you for taking the time to let us know.

Posted 2 months ago

“Doesn’t get very warm. Jacket super thin”

Helpful Report

Posted 2 months ago

Hi Elias, thank you for taking the time to share your feedback. We’re sorry to hear that the jacket did not meet your expectations in terms of warmth and material. Your comments about product descriptions, quality, and customer support have been noted and shared with our team. Feedback like this is very important to us as we work to improve both our products and the overall shopping experience. We appreciate you letting us know. Thanks for your patience.

Posted 2 months ago

“Got this for my wife. She says “I’m never taking off this vest””

Helpful Report

Posted 2 months ago

“I will have to wait for a final review. Had to send back vest due to choosing the wrong size. I hope the replacement is correct.”

Helpful Report

Posted 2 months ago

Hi Robert, thank you for sharing. We appreciate your update and hope the replacement vest fits perfectly. We look forward to hearing your final thoughts once you’ve had a chance to try it. Thanks for your patience.

Posted 2 months ago

“Shipped second vest without batteries”

Helpful Report

Posted 2 months ago

Hi Kathy, thank you for letting us know. We’re sorry for the inconvenience. Our customer service team is already following up on this and will assist you as soon as possible. Thank you for your patience.

Posted 2 months ago

“Unit does not hold heat like other products only worked 3 hours ? Most are 5-10 hours? Says to later ? Defeats the purpose of a golf vest !”

Helpful Report

Posted 2 months ago

Hi Craig, thank you for sharing your feedback. We’re sorry to hear the battery runtime didn’t meet your expectations. Heating duration can vary depending on the heat setting, weather conditions, activity level, and how the vest is layered. We understand how important consistent warmth is, especially for activities like golf. If you feel the performance isn’t as expected, please feel free to reach out to our customer service team so we can help look into this further and assist you. Thanks for your understanding.

Posted 2 months ago

“The quality of the product is amazing. Bought two vests for family members for Christmas and was impressed by everything from packaging to how the garments felt.”

Helpful Report

Posted 2 months ago

Hi Adam, thank you so much for your kind words. We’re thrilled to hear you were impressed with the quality, packaging, and overall feel of the vests. It means a lot to us that you chose ororo as a Christmas gift for your family members. Thank you for your support and for taking the time to share your experience.

Posted 2 months ago

ororowear.com is rated 4.2 based on 2,862 reviews