ororowear.com Reviews

Name: ororowear.com
Rating: 4.31

4.3 Rating 1,339 Reviews

81 %

of reviewers recommend ororowear.com

4.3

Based on 1,339 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

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ororowear.com 5 star review on 9th November 2025

365

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Being a Ranch girl from Wyoming, I am loving my ORORO. Not only is it an amazing product but amazing customer service.”

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Posted 9 months ago

“I am waiting to hear back from Julie’s team”

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Posted 9 months ago

Hi Warrenie, thank you for your review. It is noticed that one of our customer service specialists is helping you with this and please don't worry, we will try our best to help you resolve this situation.

Posted 9 months ago

“I bought a heated vest for a trip to Boston and NYC in January, because I am always freezing there. It was amazing. My kids were pleased as I was not complaining constantly about being cold. I was even warm on the plane! The vest was to arrive on January 27, we arrived on the 25th. The vest was already there a x my daughter had charged the batteries. Great service! Kathleen Johnson”

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Posted 9 months ago

“Great company to do business with her product.”

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Posted 9 months ago

“I have gifted several of your heated vests over the holidays and new year. Without exception, everyone was absolutely thrilled when they opened their gift. I gifted one to a friend with some health issues that make her cold all the time. She was so happy to receive this warm hug from a friend and “hasn’t taken it off” since she received it. I love mine and wear it around the house to take the chill off periodically! Only complaint is the battery is a little big and the placement a bit awkward sometimes under my ski jacket.”

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Posted 9 months ago

“I love this little battery! It works just as well as the bigger ones with less bulk. I’ll definitely be buying more as needed.”

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Posted 9 months ago

“Nice vest works great !”

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Posted 9 months ago

“The battery for my heated coat wouldn't charge. I notified Ororo Customer service and they sent me a new one free of charge. I had to pay the shipping charges but, that was no problem.”

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Posted 9 months ago

“Great products and good customer service via email.”

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Posted 9 months ago

“The jacket's fit was meaningfully different than a previous purchase, even after I confirmed these differences would not be presence. The Florence is boxy, bulky and containing protruding wiring/electronics that you can feel when trying on.”

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Posted 9 months ago

Hi there, thank you for your review. We have forwarded your feedback to our product team for further improvements. Please feel free to contact us at support@ororowear.com if you need any assistance. We are always here to help :)

Posted 9 months ago

“Ororowear heated jackets are excellent. I have two, one is a heated short raincoat when I want a little warmth and a break from the wind, and the other a women’s slim fit jacket for colder days. I have purchased jackets for 4 family members and all have enjoyed wearing them. I highly recommend the company and their heated attire”

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Posted 9 months ago

“No entirely impressed. They don’t keep my fingers warm especially without an outer glove”

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Posted 9 months ago

Hi DD, thank you for your review. We have forwarded your feedback to our product team for further improvements. Please feel free to contact us at support@ororowear.com if you need any assistance. We are always here to help :)

Posted 9 months ago

“Wonderful customer service and there heated vest,was better than i expected!”

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Posted 9 months ago

“My husband loves his heated jacket. It fits well and keeps him warm while walking our dogs.”

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Posted 9 months ago

“My wife is very happy with her heated vest. Have not tried the new batteries that I ordered. Have just charged them and have them ready to go when she needs them.”

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Posted 9 months ago

“Love the way it fits”

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Posted 9 months ago

“I love the gear sold on the website. You can easily navigate to their outlet store or purchase new items. You earn points that can be used to purchase other items from the site. Checking out is easy and items are delivered timely.”

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Posted 9 months ago

“My order shipped fast and I received my purchase in less then a week, the product (heated vest) is high quality and easy to use. I ordered the heated vest for my elderly dad and he loves it.”

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Posted 9 months ago

“I receive the Ororo Buffalo Heated gloves. I ordered extra large. The gloves fit very tight, especially in the fingers. They arer also very stiff. I tried them out on a cold hike. My fingers got cold even on the the high temp setting. I do not like the gloves. I want to return them but I when I tried I was informed that they are not returnable. My bad for not understanding the return policy before buying.”

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Posted 9 months ago

Hi David, thank you for your review. Sorry for the unhappy shopping experience. Please feel free to contact us at support@ororowear.com if you need any assistance. We are always here to help :)

Posted 9 months ago

“Wonderful customer service and product!”

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Posted 9 months ago

ororowear.com is rated 4.3 based on 1,339 reviews