ororowear.com Reviews

Name: ororowear.com
Rating: 4.22

4.2 Rating 3,205 Reviews

78 %

of reviewers recommend ororowear.com

4.2

Based on 3,205 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

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ororowear.com 5 star review on 17th August 2026

Hannah T

ororowear.com 5 star review on 12th July 2026

JENNIFER N

ororowear.com 5 star review on 5th July 2026

Donna C

443

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product…!”

Helpful Report

Posted 8 months ago

“I really like my heated vest. It does exactly what I wanted it to do. I do wish they would create a little haptic feedback so when you turn it on / or switch temperature, there was a little vibration so you know it registered. The control is a little difficult to see with the high collar and its positioning. A little feedback could make it so you wouldn’t have to see it. I find it comfortable. The 5k battery delivers a lot of heat for a long time too. So glad I got it. I’m a commercial real estate agent so I’m in and out of cars and building all day. This has allowed me to wear a vest instead of a big bulky parka on cold days which has been really nice.”

Helpful Report

Posted 8 months ago

“Always wanted one and enjoying it. It didn’t come with battery received as a gift. I ordered 2 batteries Which took a long time to arrive. I am glad I bought 2 bc they don’t last long.”

Helpful Report

Posted 8 months ago

“Love the long heated vest it’s so warm.”

Helpful Report

Posted 8 months ago

“Amazing, warm and game changer!”

Helpful Report

Posted 8 months ago

“Very good material and heater works great”

Helpful Report

Posted 8 months ago

“I've bought several ororo pieces: vests, jackets, mittens for my husband and me. Everything is impeccably constructed. I'm so impressed with the quality of everything. And the warmth factor is a game-changer. I can wear fewer clothes in the cold, be comfortable and warm and move around easily. The battery life is excellent, too. I have spare batteries for everything so there is always a fully-charged battery waiting. Now I don't mind winter nearly as much!”

Helpful Report

Posted 8 months ago

“Got the vest for my wife who generally runs cold but we love winter sports. Trial run was snowmobiling out of West Yellowstone when temps were in the teens and I have never seen her enjoying herself more while riding sleds. The battery lasted 3+ hours with the vest on high, no problem. Highly recommend this vest to anyone who runs cold but enjoys the outdoors during the colder months.”

Helpful Report

Posted 8 months ago

“Easy returns great customer service and quick turn around”

Helpful Report

Posted 8 months ago

“Didn't rate a 5 because the front heat doesn't match the heat on the back on my new vest. Is this normal?”

Helpful Report

Posted 8 months ago

Hi Jerry, thanks for your feedback. We understand your concern. Our customer service team is already following up to review this with you and make sure everything is working as expected. Thank you for your patience.

Posted 8 months ago

“I've had a jacket for about 5 years now and recently lost the battery. I was able to replace it with a new one and it is perfect!”

Helpful Report

Posted 8 months ago

“I bought this heated vest for my wife. She absolutely LOVES it! Especially the heated neck/collar region! Great design...Don't change anything!”

Helpful Report

Posted 8 months ago

“I love Orono Heated Apparel. I really do! BUT...I purchased a pair of heated gloves that was so poorly designed, no one could fit their hands inside the gloves while the batteries were installed. Very disappointed in this purchase!”

Helpful Report

Posted 8 months ago

Hi Daniel, thanks for sharing your honest feedback. We’re really sorry to hear that this pair of heated gloves didn’t meet your expectations. We completely understand how disappointing that can be. Your feedback is truly appreciated and has been shared with our product team as we continue working to improve fit and usability in future designs. Thank you for taking the time to let us know.

Posted 8 months ago

“I have owned an Ororo heated vest for 2 years and love it! I purchased one for my 91 year old father in law for Christmas. We live in the northeast and get some nasty cold winters. He absolutely loves his heated vest and it fits perfectly! Thank you Ororo!”

Helpful Report

Posted 8 months ago

“I purchased 2 jackets and a hoody. Wow I did not know how well these are manufactured, these are great gifts for the outdoors and hockey. My favorite is the hoody its not too heavy and the inside liner feels soft.”

Helpful Report

Posted 8 months ago

“I really like the heated vest purchased from Ororo. I have no complaints about the product. It heats up quickly and the battery works well. I did purchase a second battery so that I can charge one and use the other.”

Helpful Report

Posted 8 months ago

“Bought heated jacket for wife she loves it”

Helpful Report

Posted 8 months ago

“Awesome customer service and product”

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Posted 8 months ago

“I would not deal with you people again As far as i aM CUNCERNED YOU RIPPED ME OFF ON MY ORDER”

Helpful Report

Posted 8 months ago

Hi there, thanks for letting us know. We’re really sorry to hear how upset you’re feeling, and we understand how frustrating this situation must be. Our customer service team is already following up and reviewing your order and how we can assist. Thank you for your patience while we look into this.

Posted 8 months ago

“The ordering went smoothly”

Helpful Report

Posted 8 months ago

ororowear.com is rated 4.2 based on 3,205 reviews