ororowear.com Reviews

Name: ororowear.com
Rating: 4.30

4.3 Rating 996 Reviews

81 %

of reviewers recommend ororowear.com

4.3

Based on 996 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Write Your review

Tell us how ororowear.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

ororowear.com 5 star review on 14th March 2025

ororowear.com 5 star review on 15th February 2025

Yvette N

352

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Package arrived in less than 5 days. Looks like good quality vest. No hassle”

Helpful Report

Posted 9 months ago

“My son Charles purchased me a heated vest for Christmas last year. I used it once and the battery wouldn’t charge. I just purchased a new one this week. Hope this one recharges. Ed Essig (631) 742-0863”

Helpful Report

Posted 9 months ago

Hi Ed, thank you for your review. I am sorry to hear about this situation. Our customer service representative will reach out to you soon to collect more information and provide further assistance.

Posted 9 months ago

“This down jacket is a Christmas Gift. It is an extremely soft and very well made. I’m sure he is going to love it! Thank You !!”

Helpful Report

Posted 9 months ago

“Lightning fast shipping and vest fit is true to size. Heat zones are in the perfect spot.”

Helpful Report

Posted 9 months ago

“It came on time. thanks”

Helpful Report

Posted 9 months ago

“I placed my 3rd order last week, getting an early start on Christmas presents. The ordering was easy and fast, the confirmation came right away and the tracking info good. The package was delivered right to my apt. door and everything inside was perfect. I can count on Ororo to deliver quality clothing that I am proud to gift!”

Helpful Report

Posted 9 months ago

“I have used an ororo heated vest for a year now. I liked it well enough that I bought a jacket with extra battery, plus I added the high capacity battery. Needless to say, I am hoping for a very cold winter.”

Helpful Report

Posted 9 months ago

“I wore my hoodie for perhaps 4 years, warm all the time, literally took it out daily. Even patched the elbow after 3 years. It's super thick, very warm, surprisingly tough, and only at the end of YEARS of wearing it basically every day did the cord connecting the battery finally wear out. So I ordered another one and now I'll have two batteries for it, score. Best quality hoodie I've ever owned.”

Helpful Report

Posted 9 months ago

“Delivered as promised. Product was as expected. Great job.”

Helpful Report

Posted 9 months ago

“Great job on my replacement”

Helpful Report

Posted 9 months ago

“I haven't worn it yet, but I can't wait till I can.”

Helpful Report

Posted 9 months ago

“Great products! Easy to navigate web site.”

Helpful Report

Posted 9 months ago

“I just ordered so I haven't received the heated vest I ordered yet, but I can confirm their customer service is amazing! I was trying to use a discount code for a full price vest but it wasn't applying so they sent me a link for the vest plus the battery all in one listing (I was trying to buy them seperate before) and they sent me a 30% coupon and responded like immediately after I emailed! I can't wait to try the vest and I expect to buy more products in the future. :)”

Helpful Report

Posted 9 months ago

“I am always cold! I love how quickly the jacket heats up. I'm nice and snuggle warm now when I feed the horses at 6AM on these chilly mornings. Especially love the heated pockets and neck.”

Helpful Report

Posted 9 months ago

“The Ororo web site made it easy for me to navigate and find what I was looking for. The variety of choices, new arrivals, anniversary deals, and outlet pricing provided so much to choose from. I placed my order and the shipment arrived promptly and packed with care! Quality of Ororo clothing is first rate! My husband wears his Ororo constantly during the cold weather and never leaves the house without it. Every recipient we've given an Ororo jacket or vest to, has been beyond pleased with their gift! In our winter months here in Idaho, Ororo heated apparel is a total game changer!”

Helpful Report

Posted 9 months ago

“always love my Ororo”

Helpful Report

Posted 9 months ago

“Nice jacket but at least a size too small for a 3x. I usually have lots of extra room for layering in a 3x but this was more like a 2x with no extra room at all. My wife liked it and it fit her better so I gave it to her.”

Helpful Report

Posted 9 months ago

Hi Douglas, thank you for your review. We have forwarded your review to our product team for further improvements. Please feel free to contact us at support@ororowear.com if you need any assistance.

Posted 9 months ago

“Ordering was super easy!”

Helpful Report

Posted 9 months ago

“Very good & nice”

Helpful Report

Posted 9 months ago

“I like your products. Improvements should be made to your ordering system though. I accidentally ordered an extra battery. I had put a battery in the cart then realized I hadn't signed into my account. So I left the page and signed in and put another battery in the cart. I wasn't able to go back and correct the order. I should have been able to cancel or modify the order. Now I'm getting a battery I don't need.”

Helpful Report

Posted 9 months ago

ororowear.com is rated 4.3 based on 996 reviews