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ororowear.com Reviews

4.2 Rating 3,116 Reviews
78 %
of reviewers recommend ororowear.com
4.2
Based on 3,116 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.1 out of 5
Returns & Refunds
Returns Process
Could Be Better

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ororowear.com 5 star review on 23rd June 2026
Janice W
ororowear.com 5 star review on 23rd June 2026
Janice W
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
426
Anonymous
Anonymous  // 01/01/2019
A few years ago I bought 4-5 different ororo pieces. We loved them so much. This time I am buying several vests and jackets for my family for Christmas. Not only will they all get a hug, but they will be warm in their in their clothes when they are wrapped up in them.
Helpful Report
Posted 6 months ago
Hi Mary, thanks so much for sharing your experience! We’re thrilled you and your family love ororo pieces, and that they’ll keep everyone warm this Christmas. Thank you again for your trust and support! If you need any assistance in the future, please feel free to contact us at support@ororowear.com, and we’re always happy to help!
Posted 6 months ago
The new battery I ordered works just great. I can't figure out what happened to the last one. Which came as part of the jacket gift from my son. We did exchange the medium for a large. I am thinking it was left in the medium jacket when we returned it! I'm glad I could figure out what battery to replace it with and hope it works like it says. So far so good!!!
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Posted 6 months ago
Hi Bonnie, thanks so much for sharing your update! We’re glad the new battery is working well. If you need any further assistance, please don't hesitate to reach out. Thank you for choosing ororo and stay toasty!
Posted 6 months ago
Easy ordering Fast shipping
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Posted 6 months ago
Got this for my husband who is a youth hockey coach. Keeps him very warm on the bench!
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Posted 6 months ago
The ororo wear specialist was very helpful. Battery replaced! Snug as a bug…
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Posted 6 months ago
Awesome item. Hands are nice and toasty.
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Posted 6 months ago
Ororo is a great company with quality products! Never disappointed as a repeat buyer. Excellent shipping and service!
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Posted 6 months ago
Only thing I was disappointed in is the battery life. I charged it over night for 10 hours ,and only seem to get about 4 to 5 hrs out of the battery. Other than that the product is amazing
Helpful Report
Posted 6 months ago
Hi Rodney, we’re happy to know you’re enjoying the product. As a note, with the Mini 5K battery, this vest usually runs for about 3 hours on high, 6 hours on medium, and up to 10 hours on low. If you have any questions or need further assistance, please feel free to reach out to us at support@ororowear.com and we’ll be happy to help.
Posted 6 months ago
Delivered quickly! Very satisfied with product!
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Posted 6 months ago
Great quality, but the fit is off. I’m 5’10”, 175#. The medium fits well in the chest, but is too large in the abdominal area. I may need to return it for a small.
Helpful Report
Posted 6 months ago
Hi Henry, we’re glad to hear you’re happy with the quality of the product, and we’re sorry the fit wasn’t quite right for you. Our holiday return period has been extended, and BRAND NEW, UNWORN items with tags are eligible for return or exchange through January 15th, 2026. If you’d like to exchange for a smaller size, please feel free to reach out to us at support@ororowear.com.
Posted 6 months ago
This is a short review, as I purchased for my daughter as a Christmas gift.
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Posted 6 months ago
The zipper doesn't work properly and what good is a coat if you cant zip it.
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Posted 6 months ago
Hi Stacy, we’re very sorry to hear about the experience you’ve had, as this is not the level of quality we aim to deliver. Our customer service team will reach out shortly to troubleshoot and take a closer look so we can better assist you. Thank you for your patience and understanding.
Posted 6 months ago
My ororowear heated vest and heated gloves have made life in cold weather tolerable for me.
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Posted 6 months ago
I picked up the Men's Heated Fleece Vest - I like it. A couple of years ago I purchased a heated vest for the wife. Well it was finally time for me to get one for myself. Enjoy it to the max. Also picked up Twin Cities 3-in-1 heated Gloves. I followed the sizing chart. My only suggestion is get one size larger. I'm not a big guy and ordered the M size. Not really a good fit for me. Luckily they fit the wife very nicely. So I'm going to order the large. Love the warmth . . . keep warm my friends
Helpful Report
Posted 6 months ago
Hi Steven, thanks so much for sharing your experience! We’re glad you’re enjoying the Men's Heated Fleece Vest and that the Twin Cities heated gloves are warming things up—great tip about sizing, we’ll pass that along to our product team. Warm regards and happy toasty days ahead!
Posted 6 months ago
I have bought five vests for myself and gifts and pleased with all. I wear my all the time and love it. Only change would be heat for chest.
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Posted 6 months ago
Great design, size fit as advertised.
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Posted 6 months ago
I’ve had Ororo vest for years. Love it. This scarf does t get as warm as I would like. Doesn’t want to charge. Doesn’t t hold a charge. Is designed for a waist size neck. I can’t really get it snug enough to feel the warmth as much as I would like.
Helpful Report
Posted 6 months ago
Hi Kay, thank you for being an ororo customer for so many years — we truly appreciate your support. I’m really sorry to hear that the scarf hasn’t met your expectations. Our customer service team will reach out to you shortly to help troubleshoot the charging issue and make sure the heating system is working properly. We’ll also share your feedback about the fit with our product development team so they can take it into consideration for future improvements. Thank you again for letting us know — your input genuinely helps us do better.
Posted 6 months ago
Bought the fleece vest on closeout for my son. He recently started a security job which entails outside patrols. He needed warmth that could be worn under a uniform. The Ororo fleece vest has been used daily since it arrived! Awesome!!!
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Posted 6 months ago
Hi Michael, thanks so much for sharing your experience! We’re glad the fleece vest is keeping your son warm on those outdoor patrols and that it’s seeing daily use. If you ever need anything else, we’re here.
Posted 6 months ago
My husband wears his vests on cold morning when he walks the dogs. He loves it! The vest provides just the amount of warmth so he doesn't overheat.
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Posted 6 months ago
The kids broke the sliders in one day
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Posted 6 months ago
Hi Dennis, I’m really sorry to hear the sliders broke — that must have been disappointing. We truly appreciate you letting us know. If you’re considering getting another pair, feel free to take advantage of any current promotions. Thanks for your support.
Posted 6 months ago
ororowear.com is rated 4.2 based on 3,116 reviews