ororowear.com Reviews

Name: ororowear.com
Rating: 4.22

4.2 Rating 2,864 Reviews

78 %

of reviewers recommend ororowear.com

4.2

Based on 2,864 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

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ororowear.com 5 star review on 22nd March 2026

393

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with my new fleece! I wore it to walk the dogs and it was very warm. Fit is a little loose but that works well if you need another top underwear. Customer Service was very helpful.”

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Posted 4 months ago

“I still have not received my money back from my return and it has been a week since they got it.”

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Posted 4 months ago

Hi Victoria, we’re truly sorry for the delay with your refund — we completely understand how frustrating that must be. Our customer service team is expediting the process to make sure your refund is issued as soon as possible. Thank you for your patience and understanding.

Posted 4 months ago

“Love it love it”

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Posted 4 months ago

“Sizes run small.”

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Posted 4 months ago

Hi Barbara. We’re sorry to hear that the sizing felt smaller than expected. We’ll share your comments with our product development team to help improve the accuracy of our size guide and ensure a better fit in future designs. Thank you for sharing your feedback.

Posted 4 months ago

“It is not warming. I bought the most expensive jacket but it doesnt give enough heat.”

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Posted 4 months ago

Hi Joey, we’re truly sorry to hear that the jacket didn’t feel warm enough — we completely understand your disappointment. Please kindly note that heat perception can vary depending on personal sensitivity and layering, but we’ll share your feedback with our product development team to further enhance the warmth and performance in future designs.

Posted 4 months ago

“Great fit. Super warm. Highly recommend.”

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Posted 4 months ago

“Very happy with the sweat jacket. Very happy with on how it heats up.”

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Posted 4 months ago

“I placed an order and in less than one week it was delivered. I was extremely pleased with the exception that half of the order was not complete. I made contact with customer service and in less than 24 hours my credit card was refunded. Great customer service!! I will do business with them again!”

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Posted 4 months ago

Hi Kathy, thank you for your kind review! We're so glad to hear that your order arrived quickly and that our customer service team was able to assist you promptly. Your satisfaction is our top priority, and we appreciate your trust in us. We look forward to serving you again soon!

Posted 4 months ago

“Appears to be just as advertised. Good price. Looks nice and is comfortable.”

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Posted 4 months ago

“Not sure , this is a Christmas gift for my daughter .”

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Posted 4 months ago

Hi Tina, thank you for your review! We appreciate you considering our product as a gift for your daughter this Christmas. If you have any questions or need assistance as the holiday approaches, please don't hesitate to reach out. We hope she loves it!

Posted 4 months ago

“i generally dont like crocs but i decided to give them a try since they were so cheap in price. i really like them bcz my feet are so swollen i cant put on my sneakers.”

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Posted 4 months ago

“I did this survey yesterday. Thought maybe you where sending me a promotion so I could order two more vest”

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Posted 4 months ago

“Wonderful my wife loves it!”

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Posted 4 months ago

“I love it! I just wish I would’ve ordered a large instead of x-large”

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Posted 4 months ago

“It was never recieved I was at a meeting got home at 8:15 no package Please 102 Rt 23C Tannesville,NY 12485”

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Posted 4 months ago

Hi Patricia, we’re so sorry to hear that your package hasn’t been received — we completely understand how concerning that must be. Our customer service team will reach out to you shortly to investigate the situation and make sure your order is properly delivered. Thank you for your patience and understanding.

Posted 4 months ago

“I’m honestly so disappointed. I ordered the green bomber jacket and it came with a stain on the sleeve. They sent me a replacement and the replacement had a bigger, more noticeable stain in the same location. Since reporting the second stain, customer service has not gotten back to me. I usually love ororo but this is a super upsetting lack of quality control.”

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Posted 4 months ago

Hi Karyn, we’re truly sorry for the experience you’ve had with your orders — we completely understand how frustrating it must be. Please rest assured that our customer service team is expediting your case and doing everything possible to resolve it as quickly as we can. Thank you so much for your patience and continued trust in ororo.

Posted 4 months ago

“I love the coat and can't wait to test it against winter's bluster!”

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Posted 4 months ago

“Shipped quickly, and the order was correct.”

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Posted 4 months ago

“Christmas gift so don’t know yet.”

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Posted 4 months ago

“Not very happy! Disappointed of not being able to exchange my heated vest for a smaller size!!”

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Posted 4 months ago

Hi Samara, we’re truly sorry for the disappointment with the sizing and understand how frustrating it can be. Please kindly note that our open-box items are not eligible for exchanges or returns, as clearly stated on the product page. We sincerely appreciate your understanding and will share your feedback with our team as we continue to improve our shopping experience.

Posted 4 months ago

ororowear.com is rated 4.2 based on 2,864 reviews