ororowear.com Reviews

Name: ororowear.com
Rating: 4.22

4.2 Rating 3,208 Reviews

78 %

of reviewers recommend ororowear.com

4.2

Based on 3,208 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

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ororowear.com 5 star review on 17th August 2026

Hannah T

ororowear.com 5 star review on 12th July 2026

JENNIFER N

ororowear.com 5 star review on 5th July 2026

Donna C

443

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“short life of battery”

Helpful Report

Posted 9 months ago

Hi Moreno, we’re really sorry to hear that the battery life didn’t meet your expectations. Thank you for sharing this feedback — we’ll make sure to pass it along to our product team as we continue improving our battery performance and overall user experience.

Posted 9 months ago

“comfortable and stylish but battery didnt last long”

Helpful Report

Posted 9 months ago

Hi Phyllis, thank you for sharing your thoughts. I’m really glad to hear you found the style and comfort enjoyable, and I’m sorry the battery life didn’t meet your expectations. Your feedback is truly appreciated — we’ll pass it along to our product development team as we continue working to improve the overall experience.

Posted 9 months ago

“Ororo heated apparel is top notch. Not only does there product deliver prefect heated apparel, the quality is remarkable!”

Helpful Report

Posted 9 months ago

“New fleece coats works amazingly! It is already below 0°F in December and this coat kept me comfortable while doing outside tasks. My ororo gloves also helped!”

Helpful Report

Posted 9 months ago

“I’m very thankful for the service ororo provided for me to process my warranty claim.”

Helpful Report

Posted 9 months ago

“I ordered the felicity for my wife since it has a hood. She preferred the other jacket purchased several years ago for warmth. Returned it with absolutely no hassles. Will continue to buy from Ororo. Thank you”

Helpful Report

Posted 9 months ago

“I own several different types of warm apparel! I’ve liked them so much I have purchased a few for gifts as well”

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Posted 9 months ago

“The jacket is beautiful. I get lots of compliments. My only complaint is the heat isn't as warm as I had hoped it would be. I've had other heated jackets that I feel was a higher heat.. otherwise I do love the jacket and happy it's waterproof.”

Helpful Report

Posted 9 months ago

Hi Julie, thanks so much for sharing your experience. We’re glad the jacket looks great, you’re getting compliments, and that the waterproof feature is working well. Sorry the heat isn’t as warm as you hoped. We’ll pass your feedback to our product team to review warmth improvements for future updates.

Posted 9 months ago

“I had a Ororo jacket and I liked it so much, I bought another with hood.”

Helpful Report

Posted 9 months ago

“Found same item for less other outlets”

Helpful Report

Posted 9 months ago

Hi Stephen! Thanks for letting us know. We understand you may find similar items elsewhere, but ororo products go through much stricter safety testing (UL, CE, etc), higher-grade material selection, and more refined heating technology to ensure comfort, durability, and peace of mind. If you have any questions, feel free to reach out — we’re here to help.

Posted 9 months ago

“Love the vest. Bought it for my husband after he lost 44# due to cancer. He could never get warm but with this vest over a sweater, problem solved.”

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Posted 9 months ago

“Pretty good. Large glove shell too small to fit over large glove liner”

Helpful Report

Posted 9 months ago

Hi Nathanael, we're really sorry about the missing item and the delay in response. Our customer service team has already arranged a reshipment for you, and it should be on its way. Thank you for your patience — we’ll make sure you receive everything you ordered.

Posted 9 months ago

“My wife bought me a heated vest for Christmas in 2022. In November of this year the ON/OFF switch stopped functioning. I called ORORO customer service. They looked up the order my wife placed based on her email address in their system. I sent them pictures of the garmet. They sent me a brand new one. All I had to do is pay a $10 shipping fee. This Ladies & Gentlemen is what is called great customer service. I would recommend buying their products.”

Helpful Report

Posted 9 months ago

Hi James, thanks so much for sharing your experience. We’re thrilled to hear you’re happy with the replacement and that our service met your expectations. Your kind words mean a lot and thanks for your continuing support.

Posted 9 months ago

“Great jacket, works well”

Helpful Report

Posted 9 months ago

“Love jacket! Battery came shipped with only 2 bars of power now only charging to1! Battery is a bad company choice.”

Helpful Report

Posted 9 months ago

Hi Walt, I’m really sorry to hear that the battery didn’t meet your expectations. Please make sure to use the included charging cable and a proper USB-C wall adapter for charging. If the battery still can’t reach a full charge or continues to drop to one bar, feel free to email our customer service team — they will be happy to help troubleshoot the problem and provide support.

Posted 9 months ago

“Great product . Will continue to buy .”

Helpful Report

Posted 9 months ago

“The child's vest fits perfectly and is exactly what was wanted. The only suggestion that I have is that a charger be included like it was with my adult vest.”

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Posted 9 months ago

“Fabulous product”

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Posted 9 months ago

“This is my second Ororo product and it certainly meets the same quality as my first coat. I am constantly stopped by folks who see my “glowing Ororo logo “ to ask me “where did you get that coat?!””

Helpful Report

Posted 9 months ago

“These vests are amazing. This is my 4th purchase. Great Christmas gifts”

Helpful Report

Posted 9 months ago

ororowear.com is rated 4.2 based on 3,208 reviews