Login
Start Free Trial Are you a business? Click Here

ororowear.com Reviews

4.2 Rating 3,116 Reviews
78 %
of reviewers recommend ororowear.com
4.2
Based on 3,116 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.1 out of 5
Returns & Refunds
Returns Process
Could Be Better

Write Your review

ororowear.com 5 star review on 23rd June 2026
Janice W
ororowear.com 5 star review on 23rd June 2026
Janice W
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
426
Anonymous
Anonymous  // 01/01/2019
Love all the heated products. Could not survive being outside in the winter without them!
Helpful Report
Posted 6 months ago
Love all the new Ororo wear products
Helpful Report
Posted 6 months ago
I have only worn the vest once but I performed as hoped! I purchased this to wear for winter golf. I’m looking forward to playing more now that I have this to keep me warm.
Helpful Report
Posted 6 months ago
Very happy with the product (as advertised) and the order arrived at the time published!
Helpful Report
Posted 6 months ago
So I’ll start by saying this I just bought 6 jackets within a week, I had one that was too small and one a little to big. Now when I say I hate dealing with customer service because they typically suck I mean it, but Ororo has the BEST customer service I have ever dealt with 100 out of 10 stars for sure. I want to say these jackets are awesome and the team at Ororo has my business for life!!!
Helpful Report
Posted 6 months ago
Hi Austin, thanks so much for sharing your amazing feedback! We’re thrilled you had a great experience with our jackets and that our customer service stood out. We’re honored to have you as a lifelong customer. If you need anything else, we’re here.
Posted 6 months ago
I'm always cold - but now, I'm warm and toasty!
Helpful Report
Posted 6 months ago
I use them exclusively for snowblowing. They are amazing and last a really long time. These are the real deal!!
Helpful Report
Posted 6 months ago
The vest was a gift, and the recipient likes the color and fit.she hasn’t used it yet, so I can’t comment on the heating feature.
Helpful Report
Posted 6 months ago
Good service, Tall options a plus.
Helpful Report
Posted 6 months ago
battery life seems very short-lived
Helpful Report
Posted 6 months ago
Hi there, thank you for sharing your feedback. I’m really sorry to hear the battery life feels shorter than expected — we understand how important long-lasting warmth is. We’ll make sure to pass your comments along to our product team so they can continue improving future designs.
Posted 6 months ago
Customer service was great.
Helpful Report
Posted 6 months ago
Hi Michael, I’m really sorry you still haven’t received your order — that’s absolutely frustrating, and we understand your concern. Our customer service team is already looking into the delivery status and will follow up with you shortly. Thank you for your patience — we’ll make sure this gets resolved for you.
Posted 6 months ago
Love this hoodie! I would say if you are in between sizes like me go up a size if you want a little more shoulder room
Helpful Report
Posted 6 months ago
The vest was an open box order and it was perfect. The problem was when we went to plug the battery inside the jacket the interior plug was corroded……we had to use steel wool on it to make it attach to the battery. It seems to work ….
Helpful Report
Posted 6 months ago
Hi Meredith, I’m really sorry to hear about the condition of the interior plug — that definitely shouldn’t have happened, even for an open-box item. I’m glad you were able to get it working, but if you notice any issues going forward, please feel free to reach out to our customer service team. We’ll be here to help make things right.
Posted 6 months ago
Great product! I received my order timely and without problems. Thank you!
Helpful Report
Posted 6 months ago
My wife loved the coat but I picked the wrong size so we are in the process of returning it to get the correct size. The return process was pretty simple and she will be sending it out tomorrow.
Helpful Report
Posted 6 months ago
I like the gloves just a little tight even as a xtra large.
Helpful Report
Posted 6 months ago
Hi Philip. I’m sorry to hear the gloves feel a bit tight. We’ll make sure your comments are passed along to our product team as we continue improving our design. For future purchases, we recommend checking the size guide on the product page to help find the most comfortable fit. Thank you for sharing your feedback.
Posted 6 months ago
The heated vest I ordered for my husband was outstanding in every way. Unfortunately, he’d lost weight recently, and it was too big so I gad to return it. The vest is made well and has style.
Helpful Report
Posted 6 months ago
The vest is a gift for Christmas but I’m sure it will work great.
Helpful Report
Posted 6 months ago
Very happy with the heating system but the nylon shell leaves much to be desired. Very easily rips. A shell constructed of rip stop or canvas would be much more durable and easier to turn at a premium price point.
Helpful Report
Posted 6 months ago
Hi Jonathan, thank you for sharing your thoughts. I’m really sorry the nylon shell didn’t meet your expectations — your feedback on durability is very helpful, and we’ll make sure to pass it along to our product team. If you’re looking for something tougher, you might like our Workwear Collection, which is designed specifically for construction, agriculture, and other other outdoor industries. These pieces use more rugged fabrics for better long-term durability and protection. You could check them out here: https://www.ororowear.com/collections/workwear-collection?sort_by=manual&filter.p.m.custom.gender=Men.
Posted 6 months ago
Great product, high quality and very comfy materials. Only drawback is microUSB charging port on powerbank.
Helpful Report
Posted 6 months ago
ororowear.com is rated 4.2 based on 3,116 reviews