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ororowear.com Reviews

4.2 Rating 3,410 Reviews
77 %
of reviewers recommend ororowear.com
4.2
Based on 3,410 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
6 - 12 Hours
Returns & Refunds
Returns Process
Easy

Write Your review

ororowear.com 4 star review on 9th November 2026
Michelle S
ororowear.com 4 star review on 5th November 2026
Daniel B
ororowear.com 4 star review on 5th November 2026
Daniel B
ororowear.com 5 star review on 24th October 2026
Lisa R
ororowear.com 5 star review on 24th October 2026
Lisa R
ororowear.com 5 star review on 15th October 2026
Candice M
ororowear.com 5 star review on 15th October 2026
Candice M
451
Anonymous
Anonymous  // 01/01/2019
“Recommended by my adult daughter, I bought my wife an ororo heated jacket. It’s quickly becoming her favorite commute to work in the cold outer garment. That last star is reserved for long term durability…. We’re passing the recommendation along.”
Helpful Report
Posted 10 months ago
Hi Martin, thank you for sharing your experience. We’re glad to hear the jacket has quickly become a favorite for your wife’s commute and appreciate you passing along the recommendation. Thank you for your support and for taking the time to leave a review.
Posted 10 months ago
“Great communication. I don’t receive my battery in the package and I emailed them and they got to me very fast with amazing customer service! 10/10”
Helpful Report
Posted 10 months ago
“They stuck me with an extra battery that I didn’t want. The quality has gone way down since I got my first vest 3 years ago.”
Helpful Report
Posted 10 months ago
Hi there, thank you for sharing your feedback. We’re sorry to hear about your experience and that the product did not meet your expectations compared to your previous purchase. We will continue to improve the quality of our products, and we appreciate you taking the time to let us know and for your past support. Thanks for your understanding.
Posted 10 months ago
“My initial order was somehow lost in shipping. Your customer support service was very helpful and sent me a replacement promptly. They even followed up a week later to make sure I received the second shipment.”
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Posted 10 months ago
“Live the jacket!! So warm just what i needed thank you!!!”
Helpful Report
Posted 10 months ago
“Disappointed the incorrect color vest was shipped”
Helpful Report
Posted 10 months ago
Hi there, thank you for sharing your feedback. We’re sorry to hear about this. Please provide photos and any relevant details to our customer service team and we will try our best to help resolve the issue for you. Thank you for your patience.
Posted 10 months ago
“This was a gift for a relative who is always cold, uses the chemical handwarmers from about September-April every time she leaves the house, etc. She loves it. She's only had it for a few days but has reported excellent warmth and comfort.”
Helpful Report
Posted 10 months ago
“Still awaiting my refund from a previous order. I couldn’t help but notice my cost is 50 dollars or so higher than the returned purchase, which I am still awaiting a refund for one week later.”
Helpful Report
Posted 10 months ago
Hi Thomas, thank you for letting us know. Our customer service team is already reviewing and processing this matter. We appreciate your patience and thank you for bringing this to our attention.
Posted 10 months ago
“The vest is great! Customer service was top notch. Would recommend.”
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Posted 10 months ago
“Christmas present and was a huge hit!”
Helpful Report
Posted 10 months ago
“I recently bought my husband this vest for walking the dog. He ablsolutley loves it. I also saw it advertised on the Today Show after my purchase. I would definilty recommend this vest.”
Helpful Report
Posted 10 months ago
“Order was processed quickly and arrived timely. Unfortunately there was no battery pack included, so I called and when I did, it was outside of business hours. Now I was a bit disappointed as I will now have to wait another day to get this resolved, low and behold I got a phone call a half hour later from customer service. Even though this was purchased via Amazon, they were able to track the order, determine what was supposed to be in the package and then sent me a battery. The service was fantastic. The product is great too, although it may not give out as much heat as I was expecting, based on other comments, it does its job. I may order a different model if I decide I need more heat.”
Helpful Report
Posted 10 months ago
Hi Dave, thank you for taking the time to share your experience. We’re glad to hear that our team was able to quickly identify the issue and get it resolved for you. It’s great to know you were satisfied with the service and that you’re enjoying the product overall. Thank you for your support and for sharing such thoughtful feedback.
Posted 10 months ago
“I am very satisfied with my ORORO Li ion heated BUFFALO 🐃 & ANCHORAGE GLOVES. The only thing I would improve on is providing a heat element within the gloves so that one's palms could stay warm as well. Given the limitation of electrical energy draw to additionally accomplish this for any length of time may indeed be a consideration that cannot be rectified. I solved this problem by adding a HOT 🔥 HANDS hand warmer to each glove. Other than that, I am exceedingly pleased with these winter hand coverings. Sincerely, Damian J. Wojcik”
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Posted 10 months ago
“this is a gift for my wife.. she has ordered multiple brands and has been disappointed.. this is by FAR the best product on the market for what it is designed for and quality”
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Posted 10 months ago
“Giving as Christmas gift will review after”
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Posted 10 months ago
“Excellent product”
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Posted 10 months ago
“Good product, few issues with the battery but Warm when working!”
Helpful Report
Posted 10 months ago
“First of all I would like to say that I wasn't sure if I would be completely satisfied with this product when making the purchase. When the product arrived, I was excited to see if it be all that I expected and I hoped for. On a cold day in Georgia, I was able to put it to the test pretty quickly, I must say that it erased all of my doubts about the product. It was so good, not only did I purchase the vest, I also purchased a jacket also! They warm up pretty quickly, I do not have to worry about being cold at football games anymore! I love this product, I get my son one also!”
Helpful Report
Posted 10 months ago
Hi there, thank you so much for sharing your experience. We’re thrilled to hear the product exceeded your expectations and kept you warm on cold days. It’s great to know you enjoyed it enough to purchase both a vest and a jacket, and we truly appreciate you choosing ororo for your family. Thank you for your support and for taking the time to leave such a positive review!
Posted 10 months ago
“Great product and long battery life”
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Posted 10 months ago
“Love it! Have always been skeptical of heated jackets but this one is the real deal!”
Helpful Report
Posted 10 months ago
ororowear.com is rated 4.2 based on 3,410 reviews