ororowear.com Reviews

Name: ororowear.com
Rating: 4.22

4.2 Rating 2,864 Reviews

78 %

of reviewers recommend ororowear.com

4.2

Based on 2,864 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

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ororowear.com 5 star review on 22nd March 2026

393

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product exceeded expectations And continues to do so daily!”

Helpful Report

Posted 4 months ago

“I love my heated hoodies. This is the 3rd one I’ve purchased.”

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Posted 4 months ago

“Extremely cosy and comfortable. Very happy I made this purchase with winter weather starting to creep in.”

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Posted 4 months ago

“After wearing the long sleeve undershirt and washing one time the shirt is showing thread ware. Not very well made.”

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Posted 4 months ago

Hi Evert, we’re truly sorry to hear about the issue with your undershirt after washing — that’s certainly not the experience we want for you. We appreciate you bringing this to our attention, and we’ll share your feedback with our quality team for review. Our customer service team will also reach out to help look into this and assist you further.

Posted 4 months ago

“I love ororo heated vests. They give me the extra warmth in the New England winters! The size is true to size and the battery isnt too big that it is annoying in your pocket. They fit under a winter coat as well. Its a must have if you live in cold environment!”

Helpful Report

Posted 4 months ago

Hi Ashley! We're thrilled to hear that our heated vests are keeping you warm during those chilly New England winters! It's great to know you find the fit just right, and that the battery is convenient for you. Thank you for your trust and support. Stay toasty!

Posted 4 months ago

“Nicely made!! Very warm and cozy. Love the neck warmer and heated pockets. Wish the chest was also heated. Thanks for such a warm and gorgeous jacket!”

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Posted 4 months ago

“Love their heated vests. Used one all last winter while mall walking and decided to get another color. Great quality. Worked every time”

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Posted 4 months ago

“Amazing Customer service. Amazing product”

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Posted 4 months ago

“Don't heat up as advertised”

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Posted 4 months ago

Hi John, we’re sorry to hear the vest didn’t heat up as expected — we understand how disappointing that can be. Our customer service team will reach out shortly to help troubleshoot the issue and make sure everything is working properly for you.

Posted 4 months ago

“Reliable, comfortable and warm.”

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Posted 4 months ago

“I have ordered from here several times in the last 3 years. I would recommend on buying anything and everything they sell!! I love their products and especially the heated vest. I must have 5 of them and love everyone of them. I love their products new bigger batteries and I highly recommend them to all! I will continue to buy from this company! Love them!❤️”

Helpful Report

Posted 4 months ago

Hi Toni! We’re thrilled to hear that you’ve been enjoying our products for three years and that the heated vest has become a favorite of yours! Your enthusiasm for our new bigger batteries means so much to us. We truly appreciate your support and recommendations—it's the best compliment we could ask for.

Posted 4 months ago

“Took advantage of the recent offer for a heated scarf the coincided with my Social Security monthly deposit, but the battery doesn't really get the scarf hot, just warm and what looked to be a very neutral pale pink in the photograph is actually vivid pink which doesn't go with really anything. I own the Aurora heated jacket, the vest and the mittens in basic black and I wish I had ordered the scarf in black cause then it would go with everything. It was a bit of a disappointment.”

Helpful Report

Posted 4 months ago

Hi Linda, we’re sorry to hear the scarf didn’t meet your expectations in terms of color and warmth. If you’d prefer the black version instead, you can return your current scarf for a refund and then place a new order for the color you like. As long as the item is still in new condition, it’s eligible under our 30-day return policy. Our customer service team will reach out to you shortly to confirm whether you’d like assistance with the process. Thank you for sharing your feedback — we truly appreciate it.

Posted 4 months ago

“Nice products but run small in size!”

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Posted 4 months ago

“Love it! Keeps me warm and cozy.”

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Posted 4 months ago

“The down vest is so convenient for me in many types of weather. It is very lightweight and comfortable for keeping me warm in changing weather.”

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Posted 4 months ago

“Does not heat well, not easy to find the pocket for the battery. Much more expensive than the cheap chinese products that work much better. Wish I had not bought this one.”

Helpful Report

Posted 4 months ago

Hi there, we’re sorry to hear the vest didn’t meet your expectations in terms of warmth and design. The battery pocket is located on the inside of the left side of the vest. For the feeling of warmth, it can vary depending on temperature, layering, and individual sensitivity. Our customer service team will reach out shortly to help troubleshoot this issue and ensure everything is working properly for you. Thanks for your patience.

Posted 4 months ago

“Long lasting battery. Charges quickly.”

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Posted 4 months ago

“Great web site.”

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Posted 4 months ago

“Comfortable and warm”

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Posted 4 months ago

“Excellent products”

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Posted 4 months ago

ororowear.com is rated 4.2 based on 2,864 reviews