ororowear.com Reviews

Name: ororowear.com
Rating: 4.22

4.2 Rating 3,208 Reviews

78 %

of reviewers recommend ororowear.com

4.2

Based on 3,208 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

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ororowear.com 5 star review on 17th August 2026

Hannah T

ororowear.com 5 star review on 12th July 2026

JENNIFER N

ororowear.com 5 star review on 5th July 2026

Donna C

443

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great quality, but the fit is off. I’m 5’10”, 175#. The medium fits well in the chest, but is too large in the abdominal area. I may need to return it for a small.”

Helpful Report

Posted 9 months ago

Hi Henry, we’re glad to hear you’re happy with the quality of the product, and we’re sorry the fit wasn’t quite right for you. Our holiday return period has been extended, and BRAND NEW, UNWORN items with tags are eligible for return or exchange through January 15th, 2026. If you’d like to exchange for a smaller size, please feel free to reach out to us at support@ororowear.com.

Posted 9 months ago

“This is a short review, as I purchased for my daughter as a Christmas gift.”

Helpful Report

Posted 9 months ago

“The zipper doesn't work properly and what good is a coat if you cant zip it.”

Helpful Report

Posted 9 months ago

Hi Stacy, we’re very sorry to hear about the experience you’ve had, as this is not the level of quality we aim to deliver. Our customer service team will reach out shortly to troubleshoot and take a closer look so we can better assist you. Thank you for your patience and understanding.

Posted 9 months ago

“My ororowear heated vest and heated gloves have made life in cold weather tolerable for me.”

Helpful Report

Posted 9 months ago

“I picked up the Men's Heated Fleece Vest - I like it. A couple of years ago I purchased a heated vest for the wife. Well it was finally time for me to get one for myself. Enjoy it to the max. Also picked up Twin Cities 3-in-1 heated Gloves. I followed the sizing chart. My only suggestion is get one size larger. I'm not a big guy and ordered the M size. Not really a good fit for me. Luckily they fit the wife very nicely. So I'm going to order the large. Love the warmth . . . keep warm my friends”

Helpful Report

Posted 9 months ago

Hi Steven, thanks so much for sharing your experience! We’re glad you’re enjoying the Men's Heated Fleece Vest and that the Twin Cities heated gloves are warming things up—great tip about sizing, we’ll pass that along to our product team. Warm regards and happy toasty days ahead!

Posted 9 months ago

“I have bought five vests for myself and gifts and pleased with all. I wear my all the time and love it. Only change would be heat for chest.”

Helpful Report

Posted 9 months ago

“Great design, size fit as advertised.”

Helpful Report

Posted 9 months ago

“I’ve had Ororo vest for years. Love it. This scarf does t get as warm as I would like. Doesn’t want to charge. Doesn’t t hold a charge. Is designed for a waist size neck. I can’t really get it snug enough to feel the warmth as much as I would like.”

Helpful Report

Posted 9 months ago

Hi Kay, thank you for being an ororo customer for so many years — we truly appreciate your support. I’m really sorry to hear that the scarf hasn’t met your expectations. Our customer service team will reach out to you shortly to help troubleshoot the charging issue and make sure the heating system is working properly. We’ll also share your feedback about the fit with our product development team so they can take it into consideration for future improvements. Thank you again for letting us know — your input genuinely helps us do better.

Posted 9 months ago

“Bought the fleece vest on closeout for my son. He recently started a security job which entails outside patrols. He needed warmth that could be worn under a uniform. The Ororo fleece vest has been used daily since it arrived! Awesome!!!”

Helpful Report

Posted 9 months ago

Hi Michael, thanks so much for sharing your experience! We’re glad the fleece vest is keeping your son warm on those outdoor patrols and that it’s seeing daily use. If you ever need anything else, we’re here.

Posted 9 months ago

“My husband wears his vests on cold morning when he walks the dogs. He loves it! The vest provides just the amount of warmth so he doesn't overheat.”

Helpful Report

Posted 9 months ago

“The kids broke the sliders in one day”

Helpful Report

Posted 9 months ago

Hi Dennis, I’m really sorry to hear the sliders broke — that must have been disappointing. We truly appreciate you letting us know. If you’re considering getting another pair, feel free to take advantage of any current promotions. Thanks for your support.

Posted 9 months ago

“I have yet to wear it, but really pleased with the way it looks and fits. Very fast shipping!”

Helpful Report

Posted 9 months ago

“Everyone who lives in a colder climate should own at least one ORORO vest or jacket! It makes being outside tolerable! Best thing EVER!”

Helpful Report

Posted 9 months ago

“As always quality was excellent, order arrived quickly and was complete. Batteries last a decent amount of time and best warms quickly”

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Posted 9 months ago

“Item not for me. It is a Christmas gift for family member.”

Helpful Report

Posted 9 months ago

“My ORORO heated vest is my new best friend! I'm no longer always cold. This vest is a must-have for people who are always cold. 5 STARS!!”

Helpful Report

Posted 9 months ago

“We have purchased 4 jackets and one heated hoodie over the last few years from ororo and absolutely love them! The quality of the jackets are very nice and comfortable. If you’re outside the whole day I recommend purchasing a extra battery pack as they take a few hours to recharge”

Helpful Report

Posted 9 months ago

Hi Andy, thanks so much for the kind words! We’re thrilled you love the jackets and heated hoodie. Great tip about an extra battery pack—recharging does take a bit. If you need anything else, we’re here.

Posted 9 months ago

“Customer service was excellent. Replacement for missing item was prompt.”

Helpful Report

Posted 9 months ago

“These are solid mittens. They work well in the 25-35 degree range. Heat is well distributed (including the thumb)below 25 degrees they don't provide enough heat.”

Helpful Report

Posted 9 months ago

Hi Mary, thank you for taking the time to share your experience, and I’m sorry to hear the mittens didn’t meet your expectations. Your feedback about the heating performance in extreme cold is truly appreciated — we’ll be sure to pass this along to our product development team as we continue working on even better cold-weather solutions. Thanks again for giving them a try, and please stay warm out there.

Posted 9 months ago

“Love this company and their products!! Working outside in all types of weather here in the northeast, these products get me through the tough weather months! I can't work without then!!”

Helpful Report

Posted 9 months ago

ororowear.com is rated 4.2 based on 3,208 reviews