ororowear.com Reviews

Name: ororowear.com
Rating: 4.22

4.2 Rating 2,864 Reviews

78 %

of reviewers recommend ororowear.com

4.2

Based on 2,864 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

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ororowear.com 5 star review on 22nd March 2026

393

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They are so soft love the fleece I have the vest and hoodies I absolutely love them”

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Posted 4 months ago

“I have bought a vest when I discovered Ororo in 2016. Till today it still works very well. The only thing I needed to do is buy a new battery after 9 years”

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Posted 4 months ago

“You did amazing!! Very helpful on the phone and I had all 24 Vest within 3 days of ordering. Thank you so much. I am actually going to order dome vest for my family for Christmas. Thank you , Connie Fisher Marketing and Outreach Coordinator, Vestal Dental Associates 607-785-3339 Cfisher@vestaldental.com”

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Posted 4 months ago

“I haven't used it much yet, but I am enjoying my heated seat cushion. I was hoping it was a bit more flexible and could be used more like a lap blanket versus a seat cushion, but maybe the more I use it the more giving the material will become. I love that it is made as a tri-fold so that I can also put some under my seat and some behind my back. I can't wait to use this more this winter!”

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Posted 4 months ago

“So far … fantastic… I bought it for an elderly neighbor and he is very happy with his warm bevest. Thank you much!”

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Posted 5 months ago

“Excellent fit for someone with my athletic build. Wasn’t sure what to expect for. An “Out of the box”, but the vest was in perfect condition.”

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Posted 5 months ago

“The jacket is cute, but does not provide much extra warmth. I would return it, but you must have the tag on, and the first thing I did was cut it off and try it on, lol.”

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Posted 5 months ago

Hi Jennifer. We’re sorry to hear the warmth didn’t meet your expectations. The heating experience can vary depending on factors such as temperature, layers worn, and individual sensitivity to heat. Please kindly understand that, as stated in our policy, items with the tags removed can’t be returned or exchanged. We appreciate your understanding and thank you for sharing your experience with us — it helps us keep improving and be clearer for future customers.

Posted 5 months ago

“Great fit very warm”

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Posted 5 months ago

“I love the IDEA of this jacket- but the back is the only thing that gets warm. I wanted something that warmed my arms and chest as well- or I would have just ordered a vest. This was supposed to be a 5 zone jacket and just ended up with one. Disappointed!”

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Posted 5 months ago

Hi Kirsten, we’re very sorry to hear the jacket didn’t warm as expected — we completely understand your disappointment. Our customer service team will reach out shortly to help troubleshoot the issue and make sure everything is working properly.

Posted 5 months ago

“Love the jacket however the battery held a full charge once and now only charges half way”

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Posted 5 months ago

“Love your products they worked really well keeping me warm during the cold weather”

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Posted 5 months ago

“Have a vest, which is great. The jacket is a nice soft shell material and feels like it might be water resistant. It will definitely block the wind. Sleeve heating is great”

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Posted 5 months ago

“LOVE wearing my Ororo vest on chilly October mornings around the house, quick walk around town and 18 holes of golf!”

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Posted 5 months ago

“Love this vest. I wear it all year long.”

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Posted 5 months ago

“This is my 3rd Ororo heated vest...colors for every outfit! As a very cold blooded older lady living in the Northwest, I wear the vests almost year round.”

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Posted 5 months ago

“Great products! The best customer service!”

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Posted 5 months ago

“I was a little nervous on using a new brand. All my coworkers have Milwaukee brand jackets. My new Ororo jacket works great! It has a better price point, and a smaller battery. Great for watching falls sports and working outside too! I have gotten three compliments on how it looks already!”

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Posted 5 months ago

Hi Mitch! We’re so glad to hear that your Ororo jacket has exceeded your expectations! It's wonderful to know that you’re enjoying its comfort and style while receiving compliments. Thank you for choosing Ororo; your support truly means a lot to us!

Posted 5 months ago

“I gave the open box a shot& it was great...we will be ordering a few colors soon ty”

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Posted 5 months ago

“Delivery on time ! Product in good condition!”

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Posted 5 months ago

“I don’t like my vest.: battery doesn’t work on me”

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Posted 5 months ago

Hi Patricia, we’re sorry to hear about the confusion with your vest. The vest you purchased doesn’t come with a battery, but you can get a compatible Mini 5K Battery here: https://www.ororowear.com/products/open-box-mini-5k-battery-charging-cable-40-savings. Please don’t hesitate to reach out if you have any questions.

Posted 5 months ago

ororowear.com is rated 4.2 based on 2,864 reviews