ororowear.com Reviews

Name: ororowear.com
Rating: 4.22

4.2 Rating 2,864 Reviews

78 %

of reviewers recommend ororowear.com

4.2

Based on 2,864 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

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ororowear.com 5 star review on 22nd March 2026

393

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love the concept of this gear and envied my (slim) agility class mates with it but it did not fit well or true to size at all for me. I consistently fit a 2x in most brands, I measured and sized up to 3x and I can barely zip it. The fit is kind of wonky for myself (large chested), another 2x friend (small chested), and my husband (usually L-XL). It shipped fast but I cant recommend it for plus size folks out there.”

Helpful Report

Posted 4 months ago

Hi Laura, thank you for taking the time to share your experience. I’m really sorry to hear that the fit didn’t work well for you or your friends — that’s understandably disappointing. We truly appreciate you pointing out how the sizing felt for plus-size customers, as this kind of feedback is important for us. I’ll make sure your comments are passed along to our product development team so they can work toward improving fit and inclusivity in future designs.

Posted 4 months ago

“Using it for fall/winter golf in Wisconsin. Absolutely perfect for layering under clothes”

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Posted 4 months ago

“Great product”

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Posted 4 months ago

“Love my jacket”

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Posted 4 months ago

“I buy a lot of product and everyone is very kind.”

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Posted 4 months ago

“The best cold weather apparel. Battery life is great. Everything is well made and holds up. I have the winter coat as well as jackets. Love them both.”

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Posted 4 months ago

“Lavinia, Ororo Wear representative, assisted me once I got around the AI response which was a problem. Lavinia walked me through the warranty process and helped me resolve the issue sending me a new battery for my coat. She was a pleasure to work with and would recommend this company.”

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Posted 4 months ago

“Warm and comfy clothes. I like them very much.”

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Posted 4 months ago

“I have two Ororo vests and love them, the quality is great and they have stood up to Daily wear as a horse trainer in a barn 12 plus hours a day six days a week for the last two years.”

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Posted 4 months ago

“Ororo is the absolute best heater apparel you will find on the market. I have owned 2 jackets and 3 vests. The quality is hands down the best out there. You will not be disappointed.”

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Posted 4 months ago

“Never received merchandise.”

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Posted 4 months ago

Hi Sandra, we’re very sorry for the delay and understand how disappointing it must be not to have received your battery. We’ve checked on your order status, and the battery charger has been delivered on Tuesday, 18 November 2025. Our customer service team will also reach out shortly to follow up and make sure the problem is resolved. Thank you for your patience and understanding.

Posted 4 months ago

“Love my heated vests and don't think I'd survive New England winters without them! I have recommended them to many friends and colleagues!”

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Posted 4 months ago

“The jacket works well with a previous battery i had from a different ororo hoodie, im so excited about that!”

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Posted 4 months ago

“Love the “out-of-box” items offered.”

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Posted 4 months ago

“Great product heats fast”

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Posted 4 months ago

“Great product, but you should have some leniency if the product does not fit properly. The return policy is cruel for open-box purchases.”

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Posted 4 months ago

Hi Saverio, thank you for sharing your thoughts with us. Open-box items do come with a no-return, no-exchange policy as noted on the product page, but we understand how disappointing it can feel when the size isn’t quite right. We sincerely appreciate your feedback, and we’ll definitely pass along your thoughts for review to improve our customer experience. Thank you for your understanding.

Posted 4 months ago

“The jacket is little big but heats well. It would be nice if the sleeves were heated”

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Posted 4 months ago

“Vest exactly as described and delivery was super fast!”

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Posted 4 months ago

“The newer battery last less then my older battery”

Helpful Report

Posted 4 months ago

Hi Jean, I’m really sorry to hear that your newer battery isn’t lasting as long as your older one. Battery performance can vary depending on temperature and the heat level used. Please rest assured that our customer service team will reach out shortly to help troubleshoot and ensure your battery is working properly.

Posted 4 months ago

“Not only did I purchase pants gloves, socks for myself this round, I also got a few Christmas presents because I love these quality products living in Minnesota. Staying warm is essential!”

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Posted 4 months ago

ororowear.com is rated 4.2 based on 2,864 reviews