ororowear.com Reviews

Name: ororowear.com
Rating: 4.22

4.2 Rating 2,863 Reviews

78 %

of reviewers recommend ororowear.com

4.2

Based on 2,863 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

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ororowear.com 5 star review on 22nd March 2026

393

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It took two tries (wrong size first time) but I am thrilled with the vest. It’s everything I hoped it would be.”

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Posted 4 months ago

“Never received the order”

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Posted 4 months ago

Hi Peter, I’m really sorry to hear that your order hasn’t arrived — I understand how frustrating that must be. Our customer service team has already reached out to you to verify the delivery status and we will make sure we get this resolved for you as quickly as possible. Thank you for your patience.

Posted 4 months ago

“Ororo Order Number - 841012 Verbier Men's 4-Zone Heated Down Jacket Catching and releasing has never been better with the new Ororo Verbier Men's 4-Zone Heated Down Jacket! With the up-and-down midwest weather, the Verbier jacket tackles it without a problem! On a recent angling outing, the day started out in the mid-60's. By the afternoon, the temp had plumitted into the low 40's without warning. I signed up for the New Product Testing Program because I wanted a lightweight heated garmet to wear under my waterproof bibs. The Verbier was a perfect addition because as the temp dropped, I knew I did not have a jacket with me. This was a "non-issue" because the Verbier 4-zone jacket kept me comfortable while we finished our day fishing. Thank you Ororo for developing this jacket! The jacket is super comfortable! My only suggestion is to make the zipper heavy duty. Though I have only used the jacket a week, I'm not sure how the zipper will hold up. It seems pretty light.”

ororowear.com 4 star review on 20th November 2025

Helpful Report

Posted 4 months ago

Hi Anthony, thank you for sharing your experience and for being part of the New Product Testing Program. We’re thrilled the Verbier jacket kept you comfortable as temps dropped. We appreciate the zipper feedback — we’ll pass that along to our product team for consideration. Thanks again for your support of ororo.

Posted 4 months ago

“Great customer service The product is amazing.”

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Posted 4 months ago

“Very awesome”

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Posted 4 months ago

“Love this heated vest , great for my grandson’s hockey games ,”

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Posted 4 months ago

“I love my jacket. It’s already warm without being on but when you need a little more warmth it is perfect. The jacket heats up great keeping me really warm. I did have to size up from what I normally wear but I recommend it just in case you want to wear a bigger sweater.”

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Posted 4 months ago

Hi Chelsey! Thanks so much for sharing your experience. We’re thrilled to hear the jacket keeps you warm and that you’re enjoying it overall. Noting the sizing-up suggestion—we’ll keep that in mind for future guidance. We appreciate your support!

Posted 4 months ago

“Great cost. Wife loves it!”

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Posted 4 months ago

“Warm, comfortable, not heavy or bulky and I love the half gloves that are in the sleeves”

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Posted 4 months ago

“Great heated coat and great customer service.”

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Posted 4 months ago

“I love these jackets so much I now have 5! They get me though the winter. I turn the buttons on, off, up and down all day depending on how I feel. Very stylish and well made. When people see me wearing them I always get them interested. I should be an ambassador!”

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Posted 4 months ago

Hi Donna! Wow, five jackets—that’s fantastic to hear. We’re thrilled they’re keeping you warm and that you feel stylish and versatile in them. We’d love to hear more about your ambassador idea—if you’d like, we can share details on how to get involved. Thank you so much for your support!

Posted 4 months ago

“I first owned a Milwaukee heated jacket and the battery life was horrible. I would use three batteries a day and still not make it through the day. This jacket is more comfortable and one battery lasts all day.”

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Posted 4 months ago

“Love my new vest. I like a more fitted look so I went with the xs classic. I'm 119 lbs and besides it being a bit big under the arm it fits nicely. Have only used it once so far but loved how warm it kept me.”

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Posted 4 months ago

“This vest is very warm, It cools down a setting to quick for me I’m not sure if it is supposed to or not, I feel like I’m always turning it back up to hot”

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Posted 4 months ago

Hi Stefanie, thank you for sharing your experience with the vest — we’re glad to hear it’s keeping you warm. Regarding the heating performance, our customer service team will reach out to you shortly to better understand your situation and help troubleshoot to make sure everything is working properly. Thank you for your patience and understanding.

Posted 4 months ago

“It appears to work as advertised.”

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Posted 4 months ago

“I ordered this vest for my grandson for Christmas. But WOW your shipping department is Fast, Fast, Fast!! I’m sure he’s going to love it.”

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Posted 4 months ago

“Heated vest fits great and keeps me warm”

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Posted 4 months ago

“Great quality fits well. Ready for winter. Did a test drive at work and only at it on low. Lasted like 6 hours so I wish the battery was better but thats about it”

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Posted 4 months ago

“I love my heated vest!”

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Posted 4 months ago

“This is my second jacket and I absolutely love it!”

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Posted 4 months ago

ororowear.com is rated 4.2 based on 2,863 reviews