Login
Start Free Trial Are you a business? Click Here

ororowear.com Reviews

4.2 Rating 3,116 Reviews
78 %
of reviewers recommend ororowear.com
4.2
Based on 3,116 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.1 out of 5
Returns & Refunds
Returns Process
Could Be Better

Write Your review

ororowear.com 5 star review on 23rd June 2026
Janice W
ororowear.com 5 star review on 23rd June 2026
Janice W
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
426
Anonymous
Anonymous  // 01/01/2019
Ordered on November 21st. Never got delivered by Dec 5th. Finally got an email saying delivery was lost so they were sending a new one and gave me a new tracking number. That tracking number turned out to be for the original order. Finally got the jacket on Dec 8th. Hey, at least it finally made it after multiple emails and 2 attempts at shopping it.
Helpful Report
Posted 6 months ago
Hi Andrew, thank you for sharing your experience and for your patience throughout the delivery process. We understand how frustrating the delays and confusion must have been, and we’re glad to hear the jacket was ultimately delivered. Your feedback has been shared with our team, and we appreciate you taking the time to let us know.
Posted 6 months ago
For it being a down a jacket it isn’t very warm at all. Then it stays on high a lot longer then any of my other jackets n vest do which makes the battery die quicker.
Helpful Report
Posted 6 months ago
Hi Jen, we’re very sorry that this item didn’t meet your expectations. We truly appreciate you taking the time to leave a review, and we have shared your feedback with our team for future improvements.
Posted 6 months ago
I haven't used it a lot yet, I am very happy with the purchase so far. Keeping it on low or medium is perfect for me.
Helpful Report
Posted 6 months ago
I love every vest and coat I have gotten!
Helpful Report
Posted 6 months ago
Just perfect. My 3rd.
Helpful Report
Posted 6 months ago
Product was well packaged and delivered quickly. I cannot comment on the product itself as it's not for me but I'm sure it's great.
Helpful Report
Posted 6 months ago
Well pleased and met expectations
Helpful Report
Posted 6 months ago
Received in a timely manner. Ordered a vest and love it!
Helpful Report
Posted 6 months ago
My heated clothes are essential and greatly appreciated. Everything works as expected and is very stylish. Sizes are consistently appropriate and as advertised. The ORORO customer service team is very helpful and quick with responses to requests. Thanks for the feeling that I am someone worthy of your attention and respect. Your loyal customer, Michael
Helpful Report
Posted 6 months ago
Bought for wife, she loves it! Long battery life and very comfortable!
Helpful Report
Posted 6 months ago
It's great
Helpful Report
Posted 6 months ago
Got the coat for my granddaughter for Christmas. Buy I have two of the jackets and love them I'm sure she will love hers
Helpful Report
Posted 6 months ago
Love the style and comfort of my heated jacket!
Helpful Report
Posted 6 months ago
I got the long vest and it’s very flattering and cozy. I sized up from my normal medium in Ororo to a large based on other reviews but I don’t think the vest runs small. I can wear a long sleeve thermal and a hoodie under the large and it’s not tight. In hindsight a medium would have been fine. I wish the light was in a less obvious place.
Helpful Report
Posted 6 months ago
Hi there, thanks for sharing your experience! We’re glad the vest is flattering and cozy for you, and that you found the sizing flexible. We’ll pass along your note about the light placement to our product team for future consideration. Thanks for choosing ororo.
Posted 6 months ago
Works great.
Helpful Report
Posted 6 months ago
We have ordered from Ororo for our christmas gifts for employees for YEARS and have always been extremely happy with the service. This year, we are missing an item in our order. I have tried to be in contact with customer service several times with only one initial response. What a frustrating and upsetting experience.
Helpful Report
Posted 6 months ago
Hi there! I’m truly sorry for the frustration — especially since you’ve trusted ororo year after year. With the holiday rush, our customer service team has been handling a much higher volume of messages than usual, but they are actively working on your case and will get your missing item resolved as quickly as possible. Thank you so much for your patience — we’ll make sure this gets taken care of.
Posted 6 months ago
Bought a heated vest for my wife and she loves it. It's supposed to be for golf, but she's been wearing it everywhere!
Helpful Report
Posted 6 months ago
Ororo does not disappoint. I have had 2 vests since last year and love them both. The batteries charge and last well. The vests wash well and stay looking new. This year I purchased a ski jacket for my granddaughter and a vest and ski pants for my grandson. They are Christmas presents so I can’t say much yet.
Helpful Report
Posted 6 months ago
Hi Barrie, thanks for sharing your experience! We’re thrilled the vests are performing well and that the jackets and pants will make great gifts. Wishing your granddaughter and grandson a wonderful Christmas season!
Posted 6 months ago
Love the vest it was recommended by a golf partner as we play golf into the winter sometimes kept me nice and warm thank you
Helpful Report
Posted 6 months ago
Love my heated gloves from Ororo Wear. I have used them snowblowing and they did the job, keeping my hands warm all afternoon. Thank you Ororo!
Helpful Report
Posted 6 months ago
ororowear.com is rated 4.2 based on 3,116 reviews