ororowear.com Reviews

Name: ororowear.com
Rating: 4.22

4.2 Rating 2,864 Reviews

78 %

of reviewers recommend ororowear.com

4.2

Based on 2,864 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

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ororowear.com 5 star review on 22nd March 2026

393

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is my second jacket and I absolutely love it!”

Helpful Report

Posted 4 months ago

“Nice pants quality materials. I am using a 20000 mah battery , they stay warm for hours.”

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Posted 4 months ago

“Love my vest and jacket purchases. I wanted items that were a bit longer but I am a bit hippy so the fact that they have such a large selection of sizes was awesome. Great quality and quick shipping.”

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Posted 4 months ago

“Great vest, small on size”

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Posted 4 months ago

“Love love the vest … heats up quickly … keeps me toasty on long walks …. BUT … don’t like the large battery. I had purchased to use when I ride horse … battery too big for that”

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Posted 4 months ago

Hi Dana, we’re glad to hear the vest keeps you warm and comfortable on your walks, and we’re sorry, though, that the battery size feels too bulky for horseback riding. Your experience is completely valid, and comfort during movement matters a lot. We’ll make sure to share your feedback with our product team as we continue refining our designs. Thank you for giving ororo a try and letting us know what could make your experience even better.

Posted 4 months ago

“Well made and very durable. Products are true to description and great at keep you warm.”

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Posted 4 months ago

“I love the heated scarf!!!! It’s not very long but it places around my neck nicely! A great addition.”

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Posted 4 months ago

“I love the ORO heated vest. I bought this as a gift for a relative because I love the one I have. Unfortunately the sizing on this runs smaller than true sizing so I will need to return for a larger size. That part is a bummer.”

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Posted 4 months ago

“I love the length on this jacket. The detachable hood is a plus. This jacket is also warmer than my other Ororo jacket.”

Helpful Report

Posted 4 months ago

“I found Ororo from a colleague and its changed my workflow. I've purchased socks, jacket, vest, and seat cushion and while I can't stand out in the rain with all the electric, I am very comfortable outside at a stadium and inside the freezing office we call the "Tundra". Fantastic products for people that are perpetually cold!”

Helpful Report

Posted 4 months ago

Hi Mike! Thank you so much for sharing such a wonderful review. We’re thrilled to hear that discovering ororo has made such a big difference in your workflow and comfort. It means a lot to know that our accessories are helping you stay comfortable throughout your day. We’re truly grateful for your support and happy to be part of keeping you warm wherever you go!

Posted 4 months ago

“Fast shipping, great price!”

Helpful Report

Posted 4 months ago

“We ordered the replacement batteries for a vest and jacket because for some reason we couldn't find the ones from last year. The new batteries came and they did fit my Ororo jackets but they looked smaller than the old ones. They don't hold their charge very well though, not even an hour on the hottest setting. We found the old ones, thank goodness, and they do for sure hold their charge on the hottest setting for almost 3 hours while outside and its been in the 40s here. Disappointed in the new ones. We bought 2 sets of these new smaller ones. We really like Ororo pruducts and have purchased them as gifts.”

Helpful Report

Posted 4 months ago

Hi Thomas, the battery in your picture is our B22A battery. It is designed for gloves and socks, and lasts shorter on the vest as it has a lower capacity. That’s why they aren’t performing the way you expected. If you need batteries designed for heated apparel, you can find them here: https://www.ororowear.com/collections/battery-charger?sort_by=manual&filter.p.m.custom.power_for=For+Heated+Clothing. Please feel free to contact us at support@ororowear.com if you need any further assistance. Thank you for your understanding.

Posted 4 months ago

“No heat , I returned :(”

Helpful Report

Posted 4 months ago

Hi there, we’re sorry to hear that the heating performance didn’t meet your expectations. We offer a 1-year warranty on our accessories. If you encounter any problems, please feel free to contact us, and we will help troubleshoot and ensure the product functions properly. But I noticed that you have applied for the return. Since we’ve extended our holiday return period, BRAND NEW and UNWORN items with tags are now eligible for return or exchange through January 15th, 2026. Our customer service team is currently following up on your return request to make sure it’s properly handled. Thank you for your patience and understanding.

Posted 4 months ago

“Where has this vest been my entire life?! I can’t believe it has taken me this long to get one. I am always freezing, and this vest is a game changer!! I am obsessed. It’s lightweight, heats up super fast, super comfy and quiet (not made of that loud, noisy material, iykyk), not super bulky, and keeps me so warm. I can’t wait to wear it more often on those super cold days when I’m outside all day. The battery pack seems to hold the charge well, and isn’t too heavy or uncomfortable whatsoever. 11/10!”

Helpful Report

Posted 4 months ago

Hi there! Amazing to hear you are enjoying the vest, and we’re thrilled it’s keeping you toasty without the bulk. Thank you so much for sharing your great experience and for the love of the lightweight and quick heating. Enjoy the extra warmth on those chilly days!

Posted 4 months ago

“All good. Would be nice to add a way to see my watch when wearing the mittens.”

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Posted 4 months ago

“Pillowcase excellent relaxer medicine All good here Going to sleep now”

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Posted 4 months ago

“Fantastic jacket. I have only used the heat minimally in 30 degree windy weather. Great against the wind and light rain.”

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Posted 4 months ago

“We absolutely love our Ororo heated vests!!! I got one for myself and also my sister who is always cold. The vests are wonderful and keep us warm. We jusst want to thank you.”

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Posted 4 months ago

“I love my ORORO wear. It makes it possible for me to work in weather that otherwise would have me not taking jobs. The jackets are well constructed, battery has good life. I’m thrilled that there’s collar and pocket warmth.”

Helpful Report

Posted 4 months ago

Hi there, thank you for sharing your experience! We’re thrilled that our jackets keep you warm and enable you to work in challenging weather. We appreciate your support and hope you stay warm on every job. Thank you again for choosing ororo.

Posted 4 months ago

“I really love the fit and style of the Ororo heated vest. It’s lightweight, comfortable, and looks great layered with just about anything. The heating zones warm up quickly, and when it works, it’s fantastic on cold days. Unfortunately, the battery life is a major downside. It barely holds a charge, even after a full night of charging. I found myself running out of heat much sooner than expected, which defeats the purpose of a heated vest. If the battery performance matched the quality of the vest itself, this would easily be a five-star product. Great design, but the battery needs serious improvement.”

Helpful Report

Posted 4 months ago

Hi Aimee, thank you so much for taking the time to share such thoughtful feedback. I’m really glad to hear that you enjoy fit and style of the vest — it means a lot to us that the design works so well for you. I’m truly sorry, though, that the battery life hasn’t met your expectations. Our customer service team will reach out to help troubleshoot the battery and make sure everything is working the way it should.

Posted 4 months ago

ororowear.com is rated 4.2 based on 2,864 reviews