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ororowear.com Reviews

4.2 Rating 3,412 Reviews
77 %
of reviewers recommend ororowear.com
4.2
Based on 3,412 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
6 - 12 Hours
Returns & Refunds
Returns Process
Easy

Write Your review

ororowear.com 4 star review on 9th November 2026
Michelle S
ororowear.com 4 star review on 5th November 2026
Daniel B
ororowear.com 4 star review on 5th November 2026
Daniel B
ororowear.com 5 star review on 24th October 2026
Lisa R
ororowear.com 5 star review on 24th October 2026
Lisa R
ororowear.com 5 star review on 15th October 2026
Candice M
ororowear.com 5 star review on 15th October 2026
Candice M
451
Anonymous
Anonymous  // 01/01/2019
“I recd a vest for Christmas last year but didn’t use it last winter. Got it out this fall for Packer games, love it. Ordered one for a relative, same one, but was disappointed not receiving battery charger (mine had one). I did reach out and recd an answer, but was still a bit disappointed. I do like the vest and am happy with it. Great for cold weather”
Helpful Report
Posted 10 months ago
Hi Donna, thank you for sharing your experience with us. We’re glad to hear you’ve been enjoying the vest at Packer games and that it’s been great for cold weather. We understand your disappointment regarding the charger and appreciate your reaching out about it. Thank you for your honest feedback and for your continued support — we truly appreciate it.
Posted 10 months ago
“Bought one for my husband. Saw it, felt and loved it. So I bought myself one. Love the quality of the jacket and the fast shipping. Will buy from this company again.”
Helpful Report
Posted 10 months ago
“First bought the hoodie for my husband through a second party then contacted company directly to buy additional batteries. They are an awesome company fast service great product, and they stand by their items will always buy directly from them.!”
Helpful Report
Posted 10 months ago
“I am”Really enjoying my vest. It is very comfortable and definitely makes a difference and maintaining warmth.. my daughter and my primary care physician both suggested that I get one and I am so happy that I did. The battery seems to take a very long time to charge, but because I have two batteries it is not a problem or I am delighted with my purchase. It was my Christmas present to myself this year.”
Helpful Report
Posted 10 months ago
“Disappointed wrong size needed 5X, I have a vest & love it, wanted one for my husband, please notify if 5X becomes available.”
Helpful Report
Posted 10 months ago
Hi Barb, thank you for your feedback and for your continued support. We’re sorry to hear the size wasn’t what you needed, and we appreciate you letting us know. You can enter your contact information using the “Notify me when available” option on the product page, and we’ll notify you as soon as the 5X is back in stock. Thanks for your patience.
Posted 10 months ago
“Bought these for deer hunting. Charged them up twice for hunting. Twice the battery was dead with in ten min. Likely defective. Will try and return.”
Helpful Report
Posted 10 months ago
“Have not received it yet”
Helpful Report
Posted 10 months ago
Hi Linda, we understand your concern. Our customer service team is currently working on this and will continue to support you throughout the process. Thanks for your patience and understanding.
Posted 10 months ago
“I love the navy blue jacket I ordered. it is very comfortable and the warmth was so good.”
Helpful Report
Posted 10 months ago
“I am pleased with vest however, the battery does not stay charged for long and I received a battery and cord takes over 4 hours to charge the battery and the battery and charger gets really hot”
Helpful Report
Posted 10 months ago
Hi there, thank you for sharing your experience. We’re glad to hear you’re pleased with the vest itself, and we’re sorry that the battery performance and charging experience didn’t meet your expectations. Charging time and heat during charging can vary depending on the power adapter used, but we understand your concern. Your feedback will be shared with our product team as we continue working to improve overall performance. We appreciate you taking the time to let us know.
Posted 10 months ago
“I love my heated vest! It’s great for everyday wear but especially for my 5K’s! Liz”
Helpful Report
Posted 10 months ago
“I never received the 2 items I ordered, something happened where shipping label was created but it was never picked up. Still holding out hope I get it but since I ordered off the clearance and they were two items that were open box I bet they just cancel my order instead of doing right and giving me a brand new item of what I ordered. I reached out to customer service and they got back but after confirming my address I have yet to hear back again. Ive had good experiences in the past but this was not one of them, still hoping they make it right”
Helpful Report
Posted 10 months ago
Hi Anthony, we understand how disappointing this experience has been, especially given your past positive experiences with us. Thank you for letting us know. Our customer service team is actively following up on your order and will continue assisting you. We appreciate your patience and hope to have this resolved soon.
Posted 10 months ago
“Bought my wife this Ororo jacket for when she is watching my grandson play Ice Hockey. She finds it to be a good quality jacket that keeps her cosy and warm. She also finds it good as an excellent jacket for every day wear even when not using the heating function it still keeps the chill at bay. Thank you Ororo, happy wife happy life. ⭐️⭐️⭐️⭐️⭐️”
Helpful Report
Posted 10 months ago
Hi Peter, thank you so much for sharing this wonderful review! We’re thrilled to hear your wife is staying warm and comfortable at the ice rink and enjoying the jacket for everyday wear as well. “Happy wife, happy life” made us smile — thank you for choosing ororo!
Posted 10 months ago
“I love my new vest - cozy and warm and attractive. My daughter's house in Montreal is always COLD, but I will be fine this Christmas wearing my vest. I do wish that the charge lasted longer.”
Helpful Report
Posted 10 months ago
“Lavinia in Customer Service was wonderful. Thanks again for a great experience”
Helpful Report
Posted 10 months ago
“My daughter lives in Minnesota in extreme cold & loves her long heated vest that I purchased for an early Christmas gift for her. She wears it daily to work & when going outside anywhere. She was so happy with it, I bought her another for Christmas! This is one year that she is so happy with her gifts & I am thrilled that she is warm!!”
Helpful Report
Posted 10 months ago
Hi Michelle, thank you so much for sharing this wonderful story! We’re thrilled to hear your daughter loves her heated vest and that it’s keeping her warm through the Minnesota cold. It truly means a lot to us to be part of such a happy holiday — thank you for choosing ororo!
Posted 10 months ago
“Ordered on November 21st. Never got delivered by Dec 5th. Finally got an email saying delivery was lost so they were sending a new one and gave me a new tracking number. That tracking number turned out to be for the original order. Finally got the jacket on Dec 8th. Hey, at least it finally made it after multiple emails and 2 attempts at shopping it.”
Helpful Report
Posted 10 months ago
Hi Andrew, thank you for sharing your experience and for your patience throughout the delivery process. We understand how frustrating the delays and confusion must have been, and we’re glad to hear the jacket was ultimately delivered. Your feedback has been shared with our team, and we appreciate you taking the time to let us know.
Posted 10 months ago
“For it being a down a jacket it isn’t very warm at all. Then it stays on high a lot longer then any of my other jackets n vest do which makes the battery die quicker.”
Helpful Report
Posted 10 months ago
Hi Jen, we’re very sorry that this item didn’t meet your expectations. We truly appreciate you taking the time to leave a review, and we have shared your feedback with our team for future improvements.
Posted 10 months ago
“I haven't used it a lot yet, I am very happy with the purchase so far. Keeping it on low or medium is perfect for me.”
Helpful Report
Posted 10 months ago
“I love every vest and coat I have gotten!”
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Posted 10 months ago
“Just perfect. My 3rd.”
Helpful Report
Posted 10 months ago
ororowear.com is rated 4.2 based on 3,412 reviews