Login
Start Free Trial Are you a business? Click Here

ororowear.com Reviews

4.2 Rating 3,117 Reviews
78 %
of reviewers recommend ororowear.com
4.2
Based on 3,117 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.1 out of 5
Returns & Refunds
Returns Process
Could Be Better

Write Your review

ororowear.com 5 star review on 23rd June 2026
Janice W
ororowear.com 5 star review on 23rd June 2026
Janice W
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
426
Anonymous
Anonymous  // 01/01/2019
I ordered this vest for my grandson for Christmas. But WOW your shipping department is Fast, Fast, Fast!! I’m sure he’s going to love it.
Helpful Report
Posted 7 months ago
Heated vest fits great and keeps me warm
Helpful Report
Posted 7 months ago
Great quality fits well. Ready for winter. Did a test drive at work and only at it on low. Lasted like 6 hours so I wish the battery was better but thats about it
Helpful Report
Posted 7 months ago
I love my heated vest!
Helpful Report
Posted 7 months ago
This is my second jacket and I absolutely love it!
Helpful Report
Posted 7 months ago
Nice pants quality materials. I am using a 20000 mah battery , they stay warm for hours.
Helpful Report
Posted 7 months ago
Love my vest and jacket purchases. I wanted items that were a bit longer but I am a bit hippy so the fact that they have such a large selection of sizes was awesome. Great quality and quick shipping.
Helpful Report
Posted 7 months ago
Great vest, small on size
Helpful Report
Posted 7 months ago
Love love the vest … heats up quickly … keeps me toasty on long walks …. BUT … don’t like the large battery. I had purchased to use when I ride horse … battery too big for that
Helpful Report
Posted 7 months ago
Hi Dana, we’re glad to hear the vest keeps you warm and comfortable on your walks, and we’re sorry, though, that the battery size feels too bulky for horseback riding. Your experience is completely valid, and comfort during movement matters a lot. We’ll make sure to share your feedback with our product team as we continue refining our designs. Thank you for giving ororo a try and letting us know what could make your experience even better.
Posted 7 months ago
Well made and very durable. Products are true to description and great at keep you warm.
Helpful Report
Posted 7 months ago
I love the heated scarf!!!! It’s not very long but it places around my neck nicely! A great addition.
Helpful Report
Posted 7 months ago
I love the ORO heated vest. I bought this as a gift for a relative because I love the one I have. Unfortunately the sizing on this runs smaller than true sizing so I will need to return for a larger size. That part is a bummer.
Helpful Report
Posted 7 months ago
I love the length on this jacket. The detachable hood is a plus. This jacket is also warmer than my other Ororo jacket.
Helpful Report
Posted 7 months ago
I found Ororo from a colleague and its changed my workflow. I've purchased socks, jacket, vest, and seat cushion and while I can't stand out in the rain with all the electric, I am very comfortable outside at a stadium and inside the freezing office we call the "Tundra". Fantastic products for people that are perpetually cold!
Helpful Report
Posted 7 months ago
Hi Mike! Thank you so much for sharing such a wonderful review. We’re thrilled to hear that discovering ororo has made such a big difference in your workflow and comfort. It means a lot to know that our accessories are helping you stay comfortable throughout your day. We’re truly grateful for your support and happy to be part of keeping you warm wherever you go!
Posted 7 months ago
Fast shipping, great price!
Helpful Report
Posted 7 months ago
We ordered the replacement batteries for a vest and jacket because for some reason we couldn't find the ones from last year. The new batteries came and they did fit my Ororo jackets but they looked smaller than the old ones. They don't hold their charge very well though, not even an hour on the hottest setting. We found the old ones, thank goodness, and they do for sure hold their charge on the hottest setting for almost 3 hours while outside and its been in the 40s here. Disappointed in the new ones. We bought 2 sets of these new smaller ones. We really like Ororo pruducts and have purchased them as gifts.
Helpful Report
Posted 7 months ago
Hi Thomas, the battery in your picture is our B22A battery. It is designed for gloves and socks, and lasts shorter on the vest as it has a lower capacity. That’s why they aren’t performing the way you expected. If you need batteries designed for heated apparel, you can find them here: https://www.ororowear.com/collections/battery-charger?sort_by=manual&filter.p.m.custom.power_for=For+Heated+Clothing. Please feel free to contact us at support@ororowear.com if you need any further assistance. Thank you for your understanding.
Posted 6 months ago
No heat , I returned :(
Helpful Report
Posted 7 months ago
Hi there, we’re sorry to hear that the heating performance didn’t meet your expectations. We offer a 1-year warranty on our accessories. If you encounter any problems, please feel free to contact us, and we will help troubleshoot and ensure the product functions properly. But I noticed that you have applied for the return. Since we’ve extended our holiday return period, BRAND NEW and UNWORN items with tags are now eligible for return or exchange through January 15th, 2026. Our customer service team is currently following up on your return request to make sure it’s properly handled. Thank you for your patience and understanding.
Posted 7 months ago
Where has this vest been my entire life?! I can’t believe it has taken me this long to get one. I am always freezing, and this vest is a game changer!! I am obsessed. It’s lightweight, heats up super fast, super comfy and quiet (not made of that loud, noisy material, iykyk), not super bulky, and keeps me so warm. I can’t wait to wear it more often on those super cold days when I’m outside all day. The battery pack seems to hold the charge well, and isn’t too heavy or uncomfortable whatsoever. 11/10!
Helpful Report
Posted 7 months ago
Hi there! Amazing to hear you are enjoying the vest, and we’re thrilled it’s keeping you toasty without the bulk. Thank you so much for sharing your great experience and for the love of the lightweight and quick heating. Enjoy the extra warmth on those chilly days!
Posted 7 months ago
All good. Would be nice to add a way to see my watch when wearing the mittens.
Helpful Report
Posted 7 months ago
Pillowcase excellent relaxer medicine All good here Going to sleep now
Helpful Report
Posted 7 months ago
ororowear.com is rated 4.2 based on 3,117 reviews