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ororowear.com Reviews

4.2 Rating 3,117 Reviews
78 %
of reviewers recommend ororowear.com
4.2
Based on 3,117 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.1 out of 5
Returns & Refunds
Returns Process
Could Be Better

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ororowear.com 5 star review on 23rd June 2026
Janice W
ororowear.com 5 star review on 23rd June 2026
Janice W
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
426
Anonymous
Anonymous  // 01/01/2019
Fantastic jacket. I have only used the heat minimally in 30 degree windy weather. Great against the wind and light rain.
Helpful Report
Posted 7 months ago
We absolutely love our Ororo heated vests!!! I got one for myself and also my sister who is always cold. The vests are wonderful and keep us warm. We jusst want to thank you.
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Posted 7 months ago
I love my ORORO wear. It makes it possible for me to work in weather that otherwise would have me not taking jobs. The jackets are well constructed, battery has good life. I’m thrilled that there’s collar and pocket warmth.
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Posted 7 months ago
Hi there, thank you for sharing your experience! We’re thrilled that our jackets keep you warm and enable you to work in challenging weather. We appreciate your support and hope you stay warm on every job. Thank you again for choosing ororo.
Posted 7 months ago
I really love the fit and style of the Ororo heated vest. It’s lightweight, comfortable, and looks great layered with just about anything. The heating zones warm up quickly, and when it works, it’s fantastic on cold days. Unfortunately, the battery life is a major downside. It barely holds a charge, even after a full night of charging. I found myself running out of heat much sooner than expected, which defeats the purpose of a heated vest. If the battery performance matched the quality of the vest itself, this would easily be a five-star product. Great design, but the battery needs serious improvement.
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Posted 7 months ago
Hi Aimee, thank you so much for taking the time to share such thoughtful feedback. I’m really glad to hear that you enjoy fit and style of the vest — it means a lot to us that the design works so well for you. I’m truly sorry, though, that the battery life hasn’t met your expectations. Our customer service team will reach out to help troubleshoot the battery and make sure everything is working the way it should.
Posted 7 months ago
I love the concept of this gear and envied my (slim) agility class mates with it but it did not fit well or true to size at all for me. I consistently fit a 2x in most brands, I measured and sized up to 3x and I can barely zip it. The fit is kind of wonky for myself (large chested), another 2x friend (small chested), and my husband (usually L-XL). It shipped fast but I cant recommend it for plus size folks out there.
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Posted 7 months ago
Hi Laura, thank you for taking the time to share your experience. I’m really sorry to hear that the fit didn’t work well for you or your friends — that’s understandably disappointing. We truly appreciate you pointing out how the sizing felt for plus-size customers, as this kind of feedback is important for us. I’ll make sure your comments are passed along to our product development team so they can work toward improving fit and inclusivity in future designs.
Posted 7 months ago
Using it for fall/winter golf in Wisconsin. Absolutely perfect for layering under clothes
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Posted 7 months ago
Great product
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Posted 7 months ago
Love my jacket
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Posted 7 months ago
I buy a lot of product and everyone is very kind.
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Posted 7 months ago
The best cold weather apparel. Battery life is great. Everything is well made and holds up. I have the winter coat as well as jackets. Love them both.
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Posted 7 months ago
Lavinia, Ororo Wear representative, assisted me once I got around the AI response which was a problem. Lavinia walked me through the warranty process and helped me resolve the issue sending me a new battery for my coat. She was a pleasure to work with and would recommend this company.
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Posted 7 months ago
Warm and comfy clothes. I like them very much.
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Posted 7 months ago
I have two Ororo vests and love them, the quality is great and they have stood up to Daily wear as a horse trainer in a barn 12 plus hours a day six days a week for the last two years.
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Posted 7 months ago
Ororo is the absolute best heater apparel you will find on the market. I have owned 2 jackets and 3 vests. The quality is hands down the best out there. You will not be disappointed.
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Posted 7 months ago
Never received merchandise.
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Posted 7 months ago
Hi Sandra, we’re very sorry for the delay and understand how disappointing it must be not to have received your battery. We’ve checked on your order status, and the battery charger has been delivered on Tuesday, 18 November 2025. Our customer service team will also reach out shortly to follow up and make sure the problem is resolved. Thank you for your patience and understanding.
Posted 7 months ago
Love my heated vests and don't think I'd survive New England winters without them! I have recommended them to many friends and colleagues!
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Posted 7 months ago
The jacket works well with a previous battery i had from a different ororo hoodie, im so excited about that!
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Posted 7 months ago
Love the “out-of-box” items offered.
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Posted 7 months ago
Great product heats fast
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Posted 7 months ago
Great product, but you should have some leniency if the product does not fit properly. The return policy is cruel for open-box purchases.
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Posted 7 months ago
Hi Saverio, thank you for sharing your thoughts with us. Open-box items do come with a no-return, no-exchange policy as noted on the product page, but we understand how disappointing it can feel when the size isn’t quite right. We sincerely appreciate your feedback, and we’ll definitely pass along your thoughts for review to improve our customer experience. Thank you for your understanding.
Posted 7 months ago
ororowear.com is rated 4.2 based on 3,117 reviews