ororowear.com Reviews

Name: ororowear.com
Rating: 4.25

4.3 Rating 2,006 Reviews

79 %

of reviewers recommend ororowear.com

4.3

Based on 2,006 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Easy

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ororowear.com 5 star review on 26th December 2025

379

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought two vest and two batteries recently. I am enjoying them. Would be nice if you had a battery that lasted longer than 2 hours. Also if you had an xxs as an option. The tighter the vest the warmer it feels.”

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Posted 9 months ago

“I have purchased several of these jackets for family, the outer layer ones help out on bike rides, the fleece ones are great on colder days as layers. Buy an extra battery you will want to keep wearing the jackets longer than the battery lasts!”

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Posted 9 months ago

“Haven't used my laundry bag but am glad to have it. I think it'll protect my vest.”

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Posted 9 months ago

“I love my heated vest and gloves! Having these have enabled me to spent time outdoors with my husband.”

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Posted 9 months ago

“Brilliant clothing. Even before you switch the heat on. The....waaaarmmm.”

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Posted 9 months ago

“Jacket too large - wanted to exchange but correct size out of stock. Return to Ororo and still waiting for refund”

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Posted 9 months ago

“I have not yet received my order. Still waiting...”

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Posted 9 months ago

Hi Suzanne, thank you for your review. Our customer service specialist will get in touche with you as soon as possible and assist you further. Please don't worry, we will try our best to help you resolve this situation.

Posted 9 months ago

“BOTH the vest and the jacket are working well! The warmth generated is amazing, and both purchases were on sale - so great prices too! Thanks ORORO!”

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Posted 9 months ago

“Great vest. Fits well. Battery lasts.”

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Posted 9 months ago

“Love my extra battery!”

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Posted 9 months ago

“I love the product but recomend buying it from Amazon and not directly from ororo. It took 2 weeks from time of order for the product to arrive from Ororo. I had the amazon package next day. I had to return the ororo product it took 5 days from the time ororo received the return to process it and then another 3-5 days to issue refund.”

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Posted 9 months ago

“I really line that I can adjust the heat. It is a cozy vest.”

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Posted 9 months ago

“Awesome! Great product”

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Posted 9 months ago

“Love the longer length!”

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Posted 9 months ago

“Very good company. Would highly recommend.”

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Posted 9 months ago

“I love their products and have bought a couple of vests for me and family members. I have also bought a jacket and a hunting jacket. All are great. I had one issue with an incorrect item being sent to me but their representatives quickly got the correct item out to me and made it easy to return the incorrect item. Great products.”

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Posted 9 months ago

“I can only say I was pleasantly surprised how much I liked this jacket on my ski trip. It is not heavy (except for battery). It performs great in temps of 20-30 degrees and was more wind proof than I thought it would be. I can’t rate how well it would do in wet conditions as it was sunny cool days on my ski trip. I plan to try it in wet conditions when I’m in a situation I can switch jackets if it is soaking up snow/slush. I would turn it on low at these temperatures on lift ride and usually needed to shut off when skiing. Interesting but the middle of your back feels like you have it on when it isn’t. I think it absorbs heat from sun too. I bought it on sale so the price was nice. Again, it probably won’t replace a gortex jacket for extreme conditions but works great in the cold.”

ororowear.com 5 star review on 14th March 2025

Helpful Report

Posted 9 months ago

“We are very pleased with the two Ororo jackets we purchased. And we were impressed with the customer service people and how helpful and patient they were in processing returns and ensuring that billing was accurate. They were knowledgeable, personable, and communcated clearly. Also, we were able to reach them quickly by phone, without waiting in a long que.”

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Posted 9 months ago

“Great product, Great service. I worked in a big company in the freezer. Product works great. Friends and family are purchasing.”

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Posted 9 months ago

“Light weight and warm. Material blocks the wind too. I wear it under a down coat in really cold weather and it keeps me very warm. Love it!”

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Posted 9 months ago

ororowear.com is rated 4.3 based on 2,006 reviews