PC Specialist Reviews

Name: PC Specialist
Rating: 4.80

4.8 Rating 6,114 Reviews

97 %

of reviewers recommend PC Specialist

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4.8

Based on 6,114 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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PC Specialist 5 star review on 29th September 2026

PC Specialist 5 star review on 28th September 2026

Dimitrios Damalas

PC Specialist 5 star review on 11th August 2026

Daz

PC Specialist 5 star review on 3rd July 2026

Mrs Twyning

336

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“PC arrived in a timely fashion, well packaged and with good set-up instructions. Absolutely no complaints.”

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Posted 3 years ago

“Fast delivery and great product, 10/10.”

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Posted 3 years ago

“Came on time, great build, great packaging and good service.”

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Posted 3 years ago

“Great service and fantastic product. Price was reasonable. Delivery and packing were spot on.”

PC Specialist 5 star review on 26th December 2022

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Posted 3 years ago

“Good build quality. Online staff was supportive and helpful. Tidy cable management and competitive prices for all components. They will always ensure the best quality parts for your PC.”

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Posted 3 years ago

“Amazing service, great quality build of the pc for my son, works amazing and very helpful when I had questions. Defiantly would recommend this company.”

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Posted 3 years ago

“First one Ive ever had built absolutely great product. kept up to date with everything,so much added I didnt expect. All in all a top job that exceeded expectations,thanks very much, would recommend you to anyone. Dave Doran”

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Posted 3 years ago

“Really fantastic customer service. Thomas managed to guide me through changes to my order and made the whole process easy (I know very little about PC’s). Arrived in good time, and my daughter is very pleased with her new gaming PC :-)”

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Posted 3 years ago

“A bit of a long wait. But as can be expected with a top end build. Amazing quality of work.”

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Posted 3 years ago

“Keep in the loop during every stage and told me when my case had arrived - will buy form again”

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Posted 3 years ago

“slight problem - new PC is a Christmas present and I am not allowed to open box until tomorrow - sanctions threatened if I do are extremely drastic. However, over a period of many years and several PCS machines, I am completely confident that this latest iteration will be as good as the previous machines - hence the order yet again from PCS”

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Posted 3 years ago

“Wrong power cable sent (US) and two of the feet from case where broken (in transit) I fear.......will not be using you ever again and will not be telling my friends and relations to use this company”

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Posted 3 years ago

“Great user friendly website and straightforward ordering. The progress updates were very helpful and the courier process efficient. The laptop is excellent, lightning quick and I feel like I got good value for money considering the components I chose. My family has used PC Specialist before with equally good experiences, and I would not hesitate in recommending and using them again.”

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Posted 3 years ago

“Great service, we ordered exactly the PC we wanted and were avle to track it's progress. They sent emails before it arrived with setting up instructions so that we wouldn't fall in the few pitfalls they were aware off. Packaging was good and all arrived on time.”

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Posted 3 years ago

“Excellent Service.”

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Posted 3 years ago

“Very helpful, friendly advice when I called to talk through my options . I built the PC up via the website and rang to discuss my options before commiting to buy to ensure all ok. Plenty of options on components, and once ordered the PC arrived as advised within 10 days. All works fine out of the box. Very satisfied”

PC Specialist 5 star review on 22nd December 2022

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Posted 3 years ago

“I bought 1st computer for gaming and it was sluggish, I thought it must be some weird thing. Bought another one for gaming, spent over £1.5k and I must say, it's lagging constantly. Simple Windows operations can take super long. It has SSD and it works like my old PC from early 2000. Super disappointed, and very annoyed by constantly waiting for things to load. Will never ever buy from them again. They don't know how to put PC together.”

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Posted 3 years ago

“Great service, everything very clear from the start. The machine itself is great and the website is excellent - easy to use and informative.”

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Posted 3 years ago

“Website is very easy to use and great value! Very happy with the entire process through to ordering. In honesty found the customer service (especially the online chat) a little frustrating, there is a bug in their online system that doesn't actually update the stages to show where the order is at (processing, build etc) which meant I had to chase them over virtual chat and email. Delivery was delayed in arrival but not PC specialist's fault. Overall would definitely recommend and I will most probably be a repeat customer.”

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Posted 3 years ago

“5 Stars! What else can I say!”

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Posted 3 years ago

PC Specialist is rated 4.8 based on 6,114 reviews