PC Specialist Reviews

Name: PC Specialist
Rating: 4.79

4.8 Rating 4,875 Reviews

97 %

of reviewers recommend PC Specialist

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4.8

Based on 4,875 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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PC Specialist 5 star review on 19th July 2025

317

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Incredibly professional service, super quick and every step was meticulously explained via their website, reasonable prices. Absolutely stellar process”

PC Specialist 5 star review on 21st March 2025

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Posted 4 months ago

“Second PC ordered from them. Will almost certainly use them again when I can start to feel Moore's law kicking in. 10/10 no notes.”

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Posted 4 months ago

“We have ordered 4 different computers from PC Specialist. We are impressed by their customer service, from advice before we made our purchase to support afterwards.”

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Posted 4 months ago

“This is my third device from PC Specialist. Very pleased with the service and the updates recieved once my device had moved through the build/shipping stages. I have Initia 14", great chassis and build quality, a great bit of kit.The only thing it lets me down slightly is in sunny environments the keyboard finish dulls the text, almost to the point I can't read the letters and the LED lighting is too dim to counter that. Other than that. Very happy with the device and service.”

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Posted 4 months ago

“Easy ordering process with clear explanations and even told me I could pay less for a psu when I'd overspecced. My second PC specialist PC replaced my last one after 6 years working perfectly, and that one is now my wife's and still going strong. The main reason I didn't review earlier is because we've been having too much fun gaming together.”

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Posted 4 months ago

“Easy to surf website, good range of products. Requested fast delivery due to my urgent needs. Delivered as scheduled, good communication and finally great laptop! Recommend!”

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Posted 4 months ago

“This is my second computer from PC Specialist and I am very pleased with it. The online building app was enjoyable and I was kept up to date with the building and testing at every stage which didn't take long. I now have a great PC.”

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Posted 4 months ago

“Fast great service and a clear process from start to finish. Great aftercare service also”

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Posted 4 months ago

“TY for such a fast build and for providing a great machine”

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Posted 4 months ago

“Great PC, good communication, expert help with the configuration.”

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Posted 4 months ago

“Excellent customer service and couldn't have been more helpful with helping me build my PC. I've had my PC just over weak and couldn't be happier with it.”

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Posted 4 months ago

“Recently purchased a hi-spec gaming PC. Service was excellent. I was kept informed of progress of my custom build following placing my order. When the PC arrived one of the fans was not working and one of the case feet had lost its rubber foot. I contacted tech support and was able to identify a fan power cable that had become disconnected. I was also sent a replacement foot. PC Specialists dealt with my issues quickly and effectively and I'm very happy with my new PC.”

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Posted 4 months ago

“Excellent. Easy to order, regular updates throughout the build process and the best delivery service I've experienced. I've recieved a lovely build and am as pleased with the whole process as I could be. All this on top of the most competitive price I could find. The best customer service of any company I've used. Thank you PC Spelialist!”

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Posted 4 months ago

“I don't normally respond to places I've bought something from, I usually buy it - it arives then I use whatever it is not thinking of the place I bought it from. For PC Specialist I wrote the following email after the experience I had with them: Hi Trevor (and PCS Team), People don't do this often enough but I am writing this email because I have not seen customer service this good in a long while. I want to say a very big thank you to you because my brother in law is very much looking forward to his new computer as it is in production at the moment. From my initial email to you every interaction I've had and the amazing amount of communication you have given me during the process has made me feel assured I have made the right choice for him by buying with you. It's not easy but I'm impressed so far! Just Thank you and well done!”

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Posted 4 months ago

“excellent build quality and software, very happy with the product received :)”

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Posted 4 months ago

“Started with a sample configuration and upgraded the required components easily. Although the range of options was a bit much. Easy order process Once ordered, delivery prompt and well packaged.”

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Posted 4 months ago

“Fast turn around. Fair pricing. Zero issues with my previous computer from them. Hope this one serves me just as well.”

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Posted 4 months ago

“Very helpful customer service when I had one minor issue near the beginning.”

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Posted 4 months ago

“I am very happy with the PC Specialist Ordered custom build PC and received it fast with in details writen steps of the each status which helped me to stay informed of the whole build process. The best company ever!”

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Posted 4 months ago

“I'm extremely happy with my pc i love how it turned out everything works perfectly and looks amazing I'm so glad i got an upgrade to my new pc through pc specialist, didn't have to wait long at all, got kept up to date with what stage the order was in. highly recommend”

Helpful Report

Posted 4 months ago

PC Specialist is rated 4.8 based on 4,875 reviews