PC Specialist Reviews

Name: PC Specialist
Rating: 4.79

4.8 Rating 5,384 Reviews

97 %

of reviewers recommend PC Specialist

Company Reviews

Questions

Metrics

4.8

Based on 5,384 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Write Your review

Tell us how PC Specialist made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

PC Specialist 3 star review on 14th December 2025

326

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is the second PC I ordered from PC Specialist. The first one worked flawlessly for almost 7 years before I decided to upgrade. The new PC was built promptly and to the spec desired. Very happy with my experience of ordering from them.”

Helpful Report

Posted 4 months ago

“Amazing service! Was able to get a great running pc with the advice from PC specialist as well as it being a super quick build time- communication as a whole was awesome.”

Helpful Report

Posted 4 months ago

“The PC was built promptly and i was updated thoughout the delivery phase. So far i am happy with my new computer, this is the third one from PC Specialist.”

Helpful Report

Posted 4 months ago

“Very good service”

Helpful Report

Posted 4 months ago

“Excellent quality, speed of service and customisability. I've used PCSpecialist several times for personal and business machinery and always been a pleasure.”

Helpful Report

Posted 4 months ago

“This is my 3rd order from PCSpecialist. The order process for this one was smooth. I had a question regarding the power unit of the pc (wasn’t sure if it was strong enough to power all the other components). The tech team answered my question very quickly and put me at ease.”

Helpful Report

Posted 4 months ago

“Updated me through the entire process, fully optimised in the bios and really impressed with the product received”

Helpful Report

Posted 4 months ago

“Excellent product. I had a query about display standby and sleep (my error), the call was answered promptly and the assistance given thorough and accurate.”

Helpful Report

Posted 4 months ago

“I've been wanting to buy a high end gaming PC for many years and just never been in a position to do so until now Pc specialist have done an amazing job with the build, The build time was fantastic, the way they keep you updated throughout and even send you a sneak peak before they start testing it Between purchase and receiving the pc I think it was overall about 2 weeks, but I did purchase through finance so was a bit delayed whilst they waited for thst to be approved. Came very well packaged and protected Overall 10/10”

Helpful Report

Posted 4 months ago

“A really quick service and great support”

Helpful Report

Posted 4 months ago

“Absolutely love it. 5080 and 9800X3D handles current games incredibly smooth and really brings life in to my older collection. Loved being kept upto date during the build process and the 360 photo was a great touch. Can't recommend PCSPECIALIST enough”

Helpful Report

Posted 4 months ago

“The process of getting the computer built and shipped was simple, they kept me updated where it was and when it should be with me, would 100% recommend to other people.”

Helpful Report

Posted 4 months ago

“Very good with their communication back and forth when I had queries about how to set it up. They also gave me good advice on which parts would work the best with each other. And delivery was super quick only took a week after it went into building and it arrived, nothing bad to say absolutely fantastic company”

PC Specialist 5 star review on 15th August 2025

Helpful Report

Posted 4 months ago

“Great service, great product and at a great price!”

Helpful Report

Posted 4 months ago

“I've bought my last 2 gaming PCs from PC Specialist and they delivered great value. My second PC I was contacted about my specification and was given a recommendation. This saved me money. I've since ordered a PC for my place of work and the whole process from configuring to getting updates all along, is great. It also builds excitement, even for a work computer. The configuration checker built in to the website is fantastic too. I always recommend PC Specialist, as experimenting with the configurator allows people to get the best value for their own usage.”

PC Specialist 5 star review on 14th August 2025

Helpful Report

Posted 4 months ago

“Very happy with my new PC. I didn't wait too long for it to be delivered, and everything works just fine. Communication was very good.”

Helpful Report

Posted 4 months ago

“Great build, competitive price. PCS every time.”

Helpful Report

Posted 4 months ago

“Very impressed, runs like a dream. has cut down my video encoding time in half. very happy with the service!”

Helpful Report

Posted 4 months ago

“They are really good. I am very pleased with PCS. Their staff were very helpful throughout the build process, and the delivery by DPD was really prompt and faultless.”

Helpful Report

Posted 4 months ago

“Brilliant service, helpful customer service helped me get my head around some confusing parts on the phone. will be using again!”

Helpful Report

Posted 4 months ago

PC Specialist is rated 4.8 based on 5,384 reviews