PC Specialist Reviews

Name: PC Specialist
Rating: 4.79

4.8 Rating 4,872 Reviews

97 %

of reviewers recommend PC Specialist

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4.8

Based on 4,872 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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PC Specialist 5 star review on 19th July 2025

317

Anonymous

Anonymous // 01/01/2019

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“Asked for changes after first ordering and they accommodated them all no issues and also helped when I had a issue with windows after getting the pc fantastic”

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Posted 4 months ago

“Fast delivery, affordable and they're very reliable from my experience purchasing 5 rigs from them”

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Posted 4 months ago

“Excellent quality, cheap, perfect build. Although long delivery time”

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Posted 4 months ago

“Excellent build quality, quick delivery. Able to configure both the PC and Laptop to specific business needs. All in very happy with service.”

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Posted 4 months ago

“Excellent website allows correct combination of components. Reasonable time-scale for construction/delivery.”

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Posted 4 months ago

“The ordering process, building and waiting time through delivery and of course the quality of build itself - all amazing. This is one of the business I never heard of before, and are absolute legends, while keeping the prices low. Highly recommended!”

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Posted 4 months ago

“Second PC Specialist computer. Good website. Kept informed during build. Delivered on time. All good.”

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Posted 4 months ago

“Quick build and delivery, and bonus "in progress" pictures during the build.”

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Posted 4 months ago

“Amazing experience from start to finish. Team were super responsive and resolved an issue for me in minutes. New PC rocks too. Great stuff!”

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Posted 4 months ago

“Return customer, when I wanted to replace my old pc it was a no brainer to use pc specialist again. Excellent service and good communication during build. When it arrived I was very pleased with build quality and cable management”

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Posted 4 months ago

“I've never bought a PC in this way before, having simply bought a standard item from the usual retailers. In short, I'm a novice. I found the PC Specialist website easy to navigate, and the whole ordering process very easy with regular updates. The PC itself arrived as described, very well packaged, and set up was straightforward. The machine performs really well and I'm very satisfied. I'd heartily recommend PCS to anyone and would use again.”

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Posted 4 months ago

“Easy set up, easier ordering process. Was kept informed through every step of the process.”

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Posted 4 months ago

“Good communications and progress reports.. PC arrived and i started to setup and install OS, only to find that one had been installed already (along with bloatware etc) I specifically requested no OS, so had to spend extra time removing OS and deleting partitions etc. The case - while nice looking, does have a glass side panel which i didn't expect.. i wanted all metal - however looking at the pictures on the website it doesn't clearly make this obvious. Finally, there is a strange grinding noise that occurs in the PC for about a second just before the screen wakes up.. ...never does it any other time... strange... Overall - it's not exactly what I wanted (especially for the considerable sum paid) but it'll have to do now.”

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Posted 4 months ago

“Excellent service from start to finish. Communication was superb and the product is everything I hoped for.”

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Posted 4 months ago

“This was my first PC build by PCSpecialist and it certainly won't be my last. Everything worked perfectly out of the box and they kept me informed of any changes i asked for, would definitely recommend them.”

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Posted 4 months ago

“Happy with my new PC ordered from PCSpecialist. Before purchasing I checked the overall cost against building it myself & they only charge a slight premium it seems, which I'm more than happy with for the convenience (and the fact that I'm bad at cable management). Their site is super easy to use & I was really grateful that they let you amend your order with no extra fees before it reaches the build stage, as I changed my mind on what CPU + Cooler I wanted. Overall I'd say if you're looking to get a new PC, particularly if it's your first time getting into PC Gaming & are worried about all the intricacies of building your own but don't want to pay absurd premiums for a pre-built, then PCSpecialist is probably the best site out there for you! Highly recommend!”

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Posted 4 months ago

“I'm very happy with the custom built PC I got from PC Specialist. Every step of the process was very clear, from ordering to delivery. I got some regular updates about the building stage of my system, delivery infos etc... The build and performance of my machine are great, so I'm very happy so far.”

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Posted 4 months ago

“Two bespoke business PC ordered and delivered - great communication along the way. The machines were easy to set up and install”

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Posted 4 months ago

“I have used PC specialist now for over a decade and had a few builds made by them. The reason I use this company is because their service is amazing and I have never had a problem with it. Their website is very easy to use and will prompt you if a component you have selected is not compatible with the rest of the build. Their customer service is top tier. Staff are very friendly and will always keep your best interests in mind. If you need a build to play a certain game for example and the build you have selected is far too good for that game, they will tell you and recommend things you can replace to save money. The staff really do know their stuff here. Want a custom build for a specific game or task? Send them an email first and explain what you need. I recently did the same to ask about a PC that could run several games on a Samsung Odyssey G9 and got a huge reply back with tons of info and recommendations. I wouldn’t use any other pre build site. Thank you PCS for your service!”

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Posted 4 months ago

“This is my third build with PC Specialist and probably won't be my last. This is my first laptop build and and I couldn't be happier. Their customer support even helped diagnose a problem that I thought was with the laptop but turned out to be my KVM switch! If you want something better than the off-the shelf specs you get with other retailers, look no further than PC Specialist.”

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Posted 4 months ago

PC Specialist is rated 4.8 based on 4,872 reviews