PC Specialist Reviews

Name: PC Specialist
Rating: 4.79

4.8 Rating 5,384 Reviews

97 %

of reviewers recommend PC Specialist

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4.8

Based on 5,384 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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PC Specialist 3 star review on 14th December 2025

326

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was easy to navigate the site and choose a custom built PC to my desired specs. The once selected, I was updated on every step including sneak peak of it being built. Great service and arrived in time, and they offered help to set up and use the PC. Highly recommend.,”

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Posted 3 months ago

“Wonderful service, intuitive online ordering which has compatibly checks prior to ordering ensuring what you order is what you get, fast service throughout and great updates. Loved the 3D render they send over as well! Once plugged in it was a simple case of turning it on and logging on, all the faffing about was already done. Will 100% use again when I come to upgrade”

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Posted 3 months ago

“Very fast and just what i wanted”

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Posted 3 months ago

“Upgraded my PC after 14 years went all in on components, PC arrived quickly and was updated through every stage of the process I will not hesitate to use PC specialist again when ordering a gaming PC”

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Posted 3 months ago

“Amazing communication and on time dispatch. Very professional to deal with. Fantastic company!”

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Posted 3 months ago

“Got a new gaming pc and laptop. Both arrived on time and look and perform amazing. This is my 5th build from PC Specialists and wouldn't look past them whenever I need a new rug.”

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Posted 3 months ago

“The detailed updates at every stage of the process were really helpful. PC arrived as expected and well packaged. No problems were found.”

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Posted 3 months ago

“Arrived safely. Have had issues with ports not working, however the support team have been great in helping to resolve any issues.”

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Posted 4 months ago

“The PC was as specified and arrived when forecast well packed and in first class condition. What more could I ask.”

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Posted 4 months ago

“This was my second desktop PC from PC Specialist - my first one has been working almost flawlessly for 9 years and it's only Windows 11 incompatibility that's prompted me to replace it. Very pleased with my new mini PC... compact, extremely fast, and quiet. When one of the components went out of stock they let me put the PC on back order - and then the component came in sooner than expected anyway; instructions were clear; installation was fine. The only improvement I would suggest is that if paying the extra money for timed Mon-Fri delivery they I would have thought it fair to be able to nominate which particular day it will be delivered - for those of us who have to arrange to be at home for the delivery, it's not very helpful to get a last minute message. Hopefully my new PC will last another 9+ years... that is of course, if Microsoft will allow it!”

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Posted 4 months ago

“3rd time I have ordered from PC Specialist. Well made PC and well run firm. The previous one had a RAM that failed and they replaced quickly.”

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Posted 4 months ago

“Simple configuration process. Kept well informed of build progress and testing.”

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Posted 4 months ago

“Had a good experience with PC specialist The process was very smooth and they kept me updated through every step of the PC build.”

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Posted 4 months ago

“There supplied a Laptop that meet my needs with exceptional customer service.”

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Posted 4 months ago

“Excellent service - PC built and dispatched to me as promised - worked first time - so far so good , this is the second machine that I have purchased from them - I would use them again .”

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Posted 4 months ago

“Extremely knowledgable, informative, quick and professional throughout the process.”

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Posted 4 months ago

“Absolutely brilliant”

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Posted 4 months ago

“Third PC purchased from PC Specialist. No problems with any of them. Professionally built, good packaging for transport, continual updates through build process. Plus, great for identifying later upgrades that will slot into your PC and you can be sure will work as planned. No complaints.”

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Posted 4 months ago

“I have been a loyal customer for many many years - and PCSpecialists are excellent. The advice, the ability to cope with issues or change, the quality of components and build are second to none ... all for a reasonable sensible price. I couldn't personally recommend them enough for the Home PC enthusiast. That said, I do need to dock them a quarter star for allowing me to order a component that they didn't actually have in stock, when the order placed despite the automated stock check (a FireWire Card), a quarter star for a damaged digital q-code display and half a star for fan fitting in the case, being a little poor - because they t'ing.”

PC Specialist 4 star review on 19th August 2025

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Posted 4 months ago

“From beginning to delivery , this experience was seamless full explanation of whole process from start to finish by email. A personal thanks to Isak who assisted me with the initial set up an employee who does your business proud . Thanks to all involved in the process from start to finish.😁😁”

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Posted 4 months ago

PC Specialist is rated 4.8 based on 5,384 reviews