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PC Specialist Reviews

4.8 Rating 5,908 Reviews
97 %
of reviewers recommend PC Specialist
4.8
Based on 5,908 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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PC Specialist 5 star review on 3rd July 2026
Mrs Twyning
PC Specialist 4 star review on 6th March 2026
Anonymous
PC Specialist 5 star review on 2nd March 2026
Anonymous
PC Specialist 5 star review on 17th January 2026
Scott
PC Specialist 3 star review on 14th December 2025
Julian
PC Specialist 5 star review on 6th December 2025
Anonymous
PC Specialist 5 star review on 8th October 2025
Dunc
330
Anonymous
Anonymous  // 01/01/2019
The PC I ordered was a very smart spec for the price. I was kept informed throughout the build process and delivery process and the machine was well-packed for delivery. I really couldn’t have asked for more.
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Posted 1 year ago
Had a bit of a faff with my first order, where it wouldn't allow me an option to pay via card for some reason. After several failed attempts by customer support the order had to be cancelled and a new one generated for some reason. Once this order got underway all went smoothly. Excellent packaging and the computer build was absolutely fine.
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Posted 1 year ago
Tidy PC with exactly the spec I needed, and no bloat-ware. Great service too.
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Posted 1 year ago
My new PC is perfect and really well built, exactly what I ordered. The only reason for one less star is the packaging wasn't quite strong enough and I had a damaged kettle lead and screw but it was quickly rectified.
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Posted 1 year ago
They were able to produce a computer to my specifications so I was able to combine it with existing parts rather than have to replace them all. I was kept updated with detailed progress emails. When the finished item arrived it was well packaged and the wires and cables within the interior has been neatly cable-tied to keep them out of the way when installing the graphics card.
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Posted 1 year ago
PC Specialist made it easy. Great website to configure exactly what I wanted. Helpful updates during the build. And a stunning PC arrived after 2 weeks. Looks amazing and works perfectly. Thank you! Have already been recommending to people.
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Posted 1 year ago
The quality of the end product and build is to be lauded...perfect, well laid out cabling and so very well configured on the out of the box OS build. But the thing that rings of PCSpecialist's experience is the website configuration. Dynamic on your spec, letting you know ow when a component won't work with others you have chosen. Saved me so much stress.
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Posted 1 year ago
I have never used a servce like this before. I normally opt to build my own. The site and interface was straightforward, and if I made a wrong choice on components it would offer a recommendation. For instance, I asked for an 850w psu and it was telling me that I should use a lower wattage to save money. I could choose to follow the advice or ignore it. The building and testing was all done quickly. I chose to have them send me an email each day to tell me what stage they were at. If I had one minor complaint, they sent the quick start guide for the motherboard but not the user manual, and there was no guide for the extra gfx card bracket that comes with the case (as I installed my own gfx card), so I had to work it out. Overall pc specialist was a good service and I am happy with the PC I have ended up with.
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Posted 1 year ago
Really happy with the PC, I’ve not the best when it came to computers but I used the call centre for help and they was really friendly and helpful would definitely recommend, Me, my brother and Dad have a PC specialist branded computers
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Posted 1 year ago
Great service - kept me informed throughout the building of my PC, put together a great system at a very sensible price and ensured it was delivered with care. I honestly couldn't ask for more.
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Posted 1 year ago
Custom pc build. The web site worked well. Customer service were very good when I had a payment issue (not their fault). Good tracking on the website while the machine was being built. Pc works well and I am pleased with it
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Posted 1 year ago
Initial component choice and compatibility checks were very clean in both navigation and provided information. Build feedback was nominal, though the progress updates were much appreciated and further built my anticipation. Delivery was swift and within the allocated timeslot. Prompt and polite. Safe and secure. The build itself is superb. The presentation within the case and subsequent running of the PC have excelled all requirements. I have had no issues so far and have been undeniably relieved that my choice to have PCSpecialist put together this new build has spared me any stress or labour compared to the last time I put my own components together. Well worth their positive reputation. I would enlist them again and recommend them others. I believe that their promise of warranty and assistance should any issues arise will live up to the high standard they've exemplified so far.
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Posted 1 year ago
Good service when there was a problem with the delivered PC.
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Posted 1 year ago
Very good and helpful service
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Posted 1 year ago
Excellent website interface. Smooth ordering process. Very easy to configure a PC to your own desired spec - and the process will tell you if it thinks you are over-specifying a component. Excellent communication from PC Specialist throughout the build; never any doubt about the status. Very responsive to questions / requests via the Support inbox. Important information about "musts" when booting the computer for the first time is sent in advance of delivery. Delivery via DPD also completed smoothly and to time. All in all an excellent buying experience all round. This is my second purchase from PC Specialist - the first was 12 years ago and it is still going strong! I would recommend PC Specialist to anyone looking for a PC.
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Posted 1 year ago
Everything on the website was easy, from specifying requirements through to completing the order. Comms after this were clear and timely. There was a small delay to delivery owing to the availability of components, but nothing major. The laptop is fine and I've already had opportunity to push it to its limits.
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Posted 1 year ago
Got my first PC from here and from beginning to end, everything was easy and straightforward. A lot of people recommended building your own PC but this wasn’t something i was comfortable with so having options like PC specialist meant that i could still choose my individual components without the worry and hassle of doing something wrong. Everything looks great and is running smoothly!! Thank you! :)
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Posted 1 year ago
The process of choosing the components was very straightforward and the system indicated if something was not compatible or you may have duplicated something. If we needed assistance then this would have been available too. Quick, straightforward and swift delivery. My son love it. Thanks
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Posted 1 year ago
Provided a high spec gaming pc at good value
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Posted 1 year ago
I had a laptop from PC specialist at the beginning of the month and so far it's been great and I have zero complaints. The laptop looks really great, works well and so far I haven't had any problems
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Posted 1 year ago
PC Specialist is rated 4.8 based on 5,908 reviews