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PC Specialist Reviews

4.8 Rating 5,908 Reviews
97 %
of reviewers recommend PC Specialist
4.8
Based on 5,908 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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PC Specialist 5 star review on 3rd July 2026
Mrs Twyning
PC Specialist 4 star review on 6th March 2026
Anonymous
PC Specialist 5 star review on 2nd March 2026
Anonymous
PC Specialist 5 star review on 17th January 2026
Scott
PC Specialist 3 star review on 14th December 2025
Julian
PC Specialist 5 star review on 6th December 2025
Anonymous
PC Specialist 5 star review on 8th October 2025
Dunc
330
Anonymous
Anonymous  // 01/01/2019
Very happy with my purchase with pc specialist. The whole process took max a week to get to me, everything runs smoothly looks clean and amazing overall very very happy with it all
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Posted 1 year ago
I found the options available on the Web site easy to negotiate with sufficient information to enable me to build my Laptop The laptop arrived within the timescales stated and meets my expectations
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Posted 1 year ago
Exception service from start to finish the process is very easy. Any questions the guys could help very quickly and knew what they are talking about 10 out of 10 service
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Posted 1 year ago
Great service, loved the daily emails about what state the build was, the pc is great and so well packaged. Thank you pc specialist
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Posted 1 year ago
This is my first PC from PC Specialist and I can now say - it won't be the last! I particularly like the 3D image they send you when they are building your PC. Only thing that could be improved is a photo of the PC top to show the USBs etc, but I'm really nit-picking there. The PC was built and sent to me very quickly, far quicker than I thought it would be. Now, I had some issues with the GPU in the first couple of weeks and spoke to Tom, then Peter in the after-sales team and went through some detailed trouble-shooting. It was suggested that I reseat the GPU, which I wasn't comfortable doing, so they had the PC collected and then replaced the GPU and quickly returned the PC to me. Unfortunately, on getting it back, the issue wasn't solved and after ringing and explaining the issue to Ryan from after-sales, he talked me through removing and reseating the GPU. He was aware that I wasn't comfortable reseating the GPU, but I must say that Ryan was an extremely good and patient teacher! Unfortunately, this didn't solve the issue and so a replacement GPU was sent out - which I got the next day - and I replaced it. Having replaced the GPU, I had an issue regarding a Windows bit locker code so, back on the blower and spoke to another Tom who talked me through the process of solving that issue. The PC is now working. I must just say that the after-sales Team have been truly OUTSTANDING! Nothing was too much trouble and to add to their woes I'm both a Pensioner and Luddite and each person I spoke to was knowledgeable, first class and exemplified the highest standards of customer service and all should be commended. In the past, I've bought my PCs locally - but no more and just to add that PC Specialist are faster than my local PC store on building and repairs too! Simply put, DON'T HESITATE buy from PC Specialist today!!
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Posted 1 year ago
% stars all the way. This is my 3rd PC Specialist machine and love them. The ordering process is easy. If things don't work together it tells you. Arrived as expected. Setup was a sinch and am now enjoying with my new PC setup.
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Posted 1 year ago
5 stars all around! My PC was built, tested and delivered in 6 days, way sooner then I expected. Everything looks lovely and neat and their website really made it easy for a first time PC owner like me to build a PC I was happy with, the site making tons of suggestions that saved me money. The setup was easy and it was well packaged
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Posted 1 year ago
Great service every step of the way!!!
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Posted 1 year ago
Excellent service, by phone and email. Polite and helpful. Highly recommend using to create your PC or computing solutions.
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Posted 1 year ago
Great service. Got my PC just under two weeks from ordering. The email updates were reassuring to know what stage my build was at. When specing the PC, the part picker was good for a first-timer as it showed me all the components to research and possible options I hadn't even considered.
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Posted 1 year ago
Amazing service. Ordered the pc and it was built within 2 working days and dispatched to me within 4
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Posted 1 year ago
An excellent service. It was fun specking out the PC with their friendly web interface. After purchasing the PC, I decided to change a component the next day and expected to be charged an admin fee, but because they hadn't began the building phase, they actually refunded me the difference of the component instead! I also enjoyed the updates they sent me, keeping me updated on what phase it was in. It has now arrived in perfect condition. The next time I buy anything PC or Laptop related it will be from PC Specialist. Top interface. Top service. Quality components. Thank you and keep up the good work!
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Posted 1 year ago
Brilliant service. Ordering process was so easy to match components I wanted in my PC, and at a better price than off the shelf equivalent spec. Build and quality checking was fab, keeping me informed. Delighted with the kit once delivered
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Posted 1 year ago
The company has been very professional with constant updates on 'my build pc for my grandson for xmas. Everything was done exactly. The pc i'll update on after xmas day.
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Posted 1 year ago
This is my third computer from pc specialist over more than a decade and I have never doubted this was the right choice for me. I get the benefits of fine tuning my build without the hassle of sourcing different parts and actually building it myself.
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Posted 1 year ago
Simple specification and ordering process. Prompt delivery and good value for money.
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Posted 1 year ago
Can't fault anything about my experience. The PC builder where I chose the components is Brilliant as it let's you choose from suitable components that work together I sought some technical advice that I took on board and helped me with the design. The communication at each stage of the build was exceptional and I even received a photo of my PC when completed. packaging was perfect and now I have my PC I'm very pleased with it. Amazingly quiet and lightning fast. Very happy. A Brilliant company!
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Posted 1 year ago
Really good service. Really happy with the PC I ordered.
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Posted 1 year ago
Good communication throughout to give an update on the status of the order. Very happy with the PC that was built and delivered and is currently working very well. I would definitely consider using again if I needed a new computer
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Posted 1 year ago
Really good service and very happy with my new PC. Perhaps slightly unfair, but missing a star because the wrong power cable for my GPU was supplied and set up (as I was installing my own separate GPU). This was despite flagging this to PC specialist beforehand, which meant undoing some of their nice cabling. Not the end of the world, but feels like I can't award 5 stars. Overall though, highly recommend and happy.
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Posted 1 year ago
PC Specialist is rated 4.8 based on 5,908 reviews