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PC Specialist Reviews

4.8 Rating 6,098 Reviews
97 %
of reviewers recommend PC Specialist
4.8
Based on 6,098 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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PC Specialist 5 star review on 11th August 2026
Daz
PC Specialist 5 star review on 11th August 2026
Daz
PC Specialist 5 star review on 3rd July 2026
Mrs Twyning
PC Specialist 4 star review on 6th March 2026
Anonymous
PC Specialist 5 star review on 2nd March 2026
Anonymous
PC Specialist 5 star review on 17th January 2026
Scott
PC Specialist 3 star review on 14th December 2025
Julian
332
Anonymous
Anonymous  // 01/01/2019
Cannot say a bad word about my experience here. Custom build liquid series delivered 4 working days after order placed - runs like a dream
PC Specialist 5 star review on 13th February 2025
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Posted 1 year ago
Very happy with my custom specified PC. I am a returning customer after having ordered another PC in the past. Service speed and customer care first class and I would not hesitate to recommend them to others
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Posted 1 year ago
Easy ordering, kept up to date with build progress, speedy delivery. Brilliant!
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Posted 1 year ago
After discussing with a VERY helpful community, PC specialist provided not only a safe, but a fast delivery within hardly 10 days of ordering! With a device that was a fair price for the specs requested the service was nothing short of excellent
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Posted 1 year ago
Very easy to build your own pc and kept us informed throughout the process. It was great seeing a version of it when it was half built and you could always make changes while it was getting built
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Posted 1 year ago
I am extremely happy with my PC Specialist laptop and the ordering process. I phoned in to speak to an advisor to help with my requirement and she was knowledgeable and helpful. I was able to adjust some of the components on the quote and place the order. I could then see the stage of my order at any time, from build, through test to shipping. The laptop itself feels high quality, including the keyboard. I can't see me buying an off the shelf laptop again!
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Posted 1 year ago
My old PC Specialist computer lasted 8 years ish and so I was keen to give them another try. The computer is great, although a problem was encountered with the delivery company which appears to have rough-handled and damaged the computer, hopefully only slightly, where a computer leg was broken. For the most part the computer has been working great and I really like it. Seems good value for money. Thus far, PC Specialist has been responsive about trying to sort out the problem, they sent me another leg and are assisting with other related issues and their customer support seems good so far.
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Posted 1 year ago
Service was quick and PC was well built. Documentation was also clear and communication was transparent.
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Posted 1 year ago
I think the price/quality of a PC Specialist laptop can't be found elsewhere. My first build had a battery issue and the customer service was quick and helpful and I had a new laptop shipped out on priority. So great price, great quality and excellent customer service is all one can ask for.
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Posted 1 year ago
A good quality Windows 11 laptop.
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Posted 1 year ago
Easy to use site, and PC was as expected. Convenient. Communication was professional and timely.
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Posted 1 year ago
The ordering process from the team at PCS was great, build has been to what I was looking for & quality has been great. Had a small issue with a setting recently which the team were happy to fix via remote desktop so aftercare has been perfect. Would definitely recommend getting your next gaming PC from PC Specialists!
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Posted 1 year ago
Was recommended PC Specialist by my son-in-law as he had purchased from them before. After perusing the website I decided to ring them and got through to an advisor who was able to ask me relevant questions to establish my need. Whilst it was slightly more than I hoped to spend the advisor explained to me clearly why I needed certain specifications to achieve the performance I required. I finalised the order using the secure payment system and signed up for the updates. The updates on the build and testing processes were very clear and informative. When it was ready the delivery process was clear and I appreciated the secure method used. Now the computer is set up and my apps and documents downloaded from the cloud it is working in line with the performance promised and has impacted positively on my voluntary work. I would recommend PC Specialist ahead of any of the ‘high street’ suppliers.
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Posted 1 year ago
Very quick service, needed it built and delievered within a week, was worth the extra cost. Liked the updates on your account to see the build status. Laptop so far has been great, no issues. Will be back when need next upgrade.
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Posted 1 year ago
Very pleased with my computer and the service was excellent
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Posted 1 year ago
I heard about PC Specialist from our neighbours who bought one of their desktop machines. I ordered a laptop online: 16" Initia intel i5 with 16Gb RAM and a 1Tb SSD. The price for the specifications I ordered were reasonable compared with similar spec laptops I had seen in John Lewis. What was especially wonderful, was that I could order it without paying for or having Windows automatically installed. This reduced its price noticeably. PCS kept me informed of the assembly and testing process and then when it would be delivered. The delivery by DPD went very smoothly. The laptop was exceptionally well packed! I installed Manjaro Linux in about 20 minutes. Everything works seamlessly! No mystical techno-incantations required. And it's been working wonderfully since then. With Linux, I press the power button and it starts almost before I have managed to sit down! I love the speed. I would recommend PCS without reservation.
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Posted 1 year ago
Great service. Very impressed with product and service. Regular Updates on order recieved and delivery straight forward. Only tiny niggle was lack of instruction on removing internal packaging but easily worked out. Overall a great service and love the finished product. Bought for a gift for my son to update his previous PC and he loves it. I am a total novice to this experience and sought advice from friends about building your own system and love the way the site highlights compatibility/incompatibility of products. Would definately recommend PC Specialist to others . Thankyou
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Posted 1 year ago
Great product and updates throughout the process.
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Posted 1 year ago
This is my 5th PC from PC Specialist – 3 laptops and 2 desktops. All were competitively priced compared with similar off-the-shelf computers from the big names. With off-the-shelf computers, I find that I like most of the features but maybe would have liked a better CPU, bigger storage or more RAM. With the PC Specialist website you can easily pick and choose your specification to suit you preferences. They use well-known brands of hardware, and their technical backup service is very good should you require it. This latest laptop was dispatched on time on the date given at the time of placing the order.
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Posted 1 year ago
PC Specialists made me more than happy. Communication was great, the product worked perfectly from day one and is everything I hoped it to be. Great value at the price and even told me when I had ordered unnecessary items! Fast efficient service at a good price and does everything I need, what more to say? except thank you.
PC Specialist 5 star review on 10th February 2025 PC Specialist 5 star review on 10th February 2025
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Posted 1 year ago
PC Specialist is rated 4.8 based on 6,098 reviews