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PC Specialist Reviews

4.8 Rating 6,098 Reviews
97 %
of reviewers recommend PC Specialist
4.8
Based on 6,098 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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PC Specialist 5 star review on 11th August 2026
Daz
PC Specialist 5 star review on 11th August 2026
Daz
PC Specialist 5 star review on 3rd July 2026
Mrs Twyning
PC Specialist 4 star review on 6th March 2026
Anonymous
PC Specialist 5 star review on 2nd March 2026
Anonymous
PC Specialist 5 star review on 17th January 2026
Scott
PC Specialist 3 star review on 14th December 2025
Julian
332
Anonymous
Anonymous  // 01/01/2019
Much faster and quieter than my previous Windows 10 desktop. Good communication from start to finish. The 360 degree viewing of the build was a nice touch. The only minor negative was that the hard disk wasn't partitioned as I requested but I managed this myself. Overall a good product and excellent service.
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Posted 1 year ago
My PC that got build was great but I dont know why there were small ugly cables everywhere at the back thats the only thing that costs 1 star but they were nice even showed me a sneakpeek very friendly
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Posted 1 year ago
straightforward process to specify the computer, good communication of the progress of the order
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Posted 1 year ago
Ease of use
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Posted 1 year ago
Very satisfied with the pc so far, thank you
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Posted 1 year ago
PC came in good condition and everything seems to work so far :)
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Posted 1 year ago
Excellent service for the third time, as I have bought from PC specialist twice before. My 3rd PC build from them. Highly Recommended!
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Posted 1 year ago
I loved being kept informed during the build process (the 360 photo is great). Fantastic U.K. based customer service.
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Posted 1 year ago
The service was 1st class and fast I would definitely be happy to recommend
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Posted 1 year ago
Made a order, got a confirmation that it was building the next day.After they finished my order within 5 working days.Pc arrived in great packaging and runs perfectly.They also answered any questions i had after my pc arrived.Overall great company, would buy again if i ever needed another a pc .
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Posted 1 year ago
The service provided by PCSpecialist is first rate. Although they may not provide the quickest means of obtaining a new computer, the personalisation and options available make the small delay totally acceptable. The components and finished system is of the highest quality. I have used PCSpecialis on a number of occasions without any issue. This company is totally trustworthy and I would, and do, recommend them without hesitation.
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Posted 1 year ago
It was finally time to get a new PC, and having used PC Specialist for a laptop when COVID first hit, I was happy to use their services again. Configuring a PC (or laptop) is relatively easy, with some great springboard options to present a preset that should work for your needs if you're not too tech' savvy. Configuring, ordering and updates on progress were pretty seamless and easy. I would perhaps say that on some devices (mobile mainly)the cost of configuring changes doesn't show which can lead to a bit of hit and miss fiddling. But it's still doable and not a big issue. The build status is updated pretty regularly and I did enjoy the nerdcore little 360⁰ view of my PC build. My only very minor gripe is the "pre-production" time is not part of the originals estimated BUILD time, and that grey area can leave you feeling a little in limbo. HOWEVER that being said the PC was assembled, checked and delivered within about two weeks. Delivery was grand and the PC was well protected for transit. Setup was painless and easy, and who doesn't enjoy peeling the protective film from the glass? The PC is absolutely grand. I did indeed opt for all the pretty lights and it does make me extra happy, PCS knows this and make sure it looks great. Overall I'd absolute recommended PC Specialist. And all being well I'll use them in the future if I ever do a big upgrade again.
PC Specialist 5 star review on 30th January 2025 PC Specialist 5 star review on 30th January 2025 PC Specialist 5 star review on 30th January 2025 PC Specialist 5 star review on 30th January 2025
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Posted 1 year ago
Happy Customer, the whole process from ordering on the website until the PC was delivered was on time, efficient and seamless. Real honest advice before purchase. Great communication during build. Final build quality was outstanding. Fitted my own graphics card. Pc runs like a dream. Would not hesitate to recommend.
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Posted 1 year ago
Overall a positive experience, though I understand that some of your parts are a little more expensive compared to if I ordered piece meal and order myself, the convenience and stability is worth the extra price. Though I do think you need to do a better job of not taking the micky with some of the prices. £9 for a drop of MX4? This kind of stuff is insulting and that needs to be sorted.
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Posted 1 year ago
I have bought 2 PCs off these chaps now. The tracking of it's construction and delivery status provided great clarity for the whole service. Would recommend
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Posted 1 year ago
From start to finish, the entire process was seamless and well-supported. Their website made building a custom PC incredibly easy, guiding me through component selection by highlighting compatibility issues and even suggesting better options where relevant. This gave me confidence that I was making the right choices. The build quality of the PC is outstanding, and I was kept informed every step of the way. One of the coolest features was receiving a 360° preview of my build before it even went through QA—such a nice touch! Delivery was also impressively fast, arriving just a day after dispatch. Overall, I'm extremely happy with my experience and would highly recommend PC Specialist to anyone looking for a high-quality, custom-built PC with excellent customer service.
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Posted 1 year ago
I have used PC Specialist to buy computers for the whole family over the years. I have just bought my fourth computer which was custom made and I am very pleased. Excellent products, great fun designing your own machine, swift build and efficient delivery. Thank you very much.
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Posted 1 year ago
Great website, made the process simpler and easier. The build quality of the device was commendable. I really appreciated the frequent updates of my order, and the images that were included. I highly recommend this site and would order again.
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Posted 1 year ago
Ordering this computer was very easy. I am a complete beginner and have no knowledge of computers so I relied on my boyfriend to explain things to me but we placed the order together and honestly I could have done it on my own since the interface for ordering is very straightforward and each part is explained carefully. I appreciated the continuous emails informing us of the computer's progress. When it arrived, I had an issue so I called customer service and they were very helpful and not at all patronising, which I had been worried they might be! All in all, a very satisfying experience, and the computer itself is exactly what I needed, for less money than I had anticipated paying. I would happily recommend PC Specialist to anybody else.
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Posted 1 year ago
Fast turnaround on the order and so far not had any issues with my build. Very pleased! Additionally they're very communicative and provide regular updates through the processes.
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Posted 1 year ago
PC Specialist is rated 4.8 based on 6,098 reviews