Login
Start Free Trial Are you a business? Click Here

PC Specialist Reviews

4.8 Rating 5,910 Reviews
97 %
of reviewers recommend PC Specialist
4.8
Based on 5,910 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Visit Website

Write Your review

PC Specialist 5 star review on 3rd July 2026
Mrs Twyning
PC Specialist 4 star review on 6th March 2026
Anonymous
PC Specialist 5 star review on 2nd March 2026
Anonymous
PC Specialist 5 star review on 17th January 2026
Scott
PC Specialist 3 star review on 14th December 2025
Julian
PC Specialist 5 star review on 6th December 2025
Anonymous
PC Specialist 5 star review on 8th October 2025
Dunc
330
Anonymous
Anonymous  // 01/01/2019
Got a very decent machine at a much lower price compared with other sites I used.
Helpful Report
Posted 1 year ago
5th PC over 8years from PC Specialist .. there's a reason I keep going back. Flawless from ordering to delivery, with lots of info on progress during the build. This last order was a rush job (3 day delivery), and they nailed it.
Helpful Report
Posted 1 year ago
3rd PC I have bought from PC Specialist. Each time the experience gets better. Can't fault a thing. Very satisfied customer...
Helpful Report
Posted 1 year ago
Very nice pc works perfectly
Helpful Report
Posted 1 year ago
Excellent service, received exactly what we ordered, fast and efficient delivery with regular updates on progress
Helpful Report
Posted 1 year ago
My son helped me spec the computer having used PC Specialist for his own machine. After I placed the order, communication was excellent with small changes needing to be made to the final build. I was kept up to date throughout the process and delivery was well within the original estimate. I'm very pleased with the PC which is performing really well.
Helpful Report
Posted 1 year ago
I received helpful advice prior to purchase and the purchase and delivery process went without a hitch. Very pleased with new 17.3 inch laptop with integrated DVD player.
Helpful Report
Posted 1 year ago
They helped me create my 1st PC bespoke to my gaming needs and recommended grest parts. Super quick service provided and received the item within days
Helpful Report
Posted 1 year ago
Arrive just before my sons birthday as promised by your team
Helpful Report
Posted 1 year ago
Courier problems but PCS were excellent! Ordered a top spec PC build for work & gaming, turned around very fast by PCS but the courier company managed to whack it so hard that the steel case warped! A week of buffoonery from the courier followed but PCS were excellent, doing all they could to help get me my re-built system. The courier (for my location) gets minus marks but PCS were great, I'd give more than 5* if I could. Also, worth noting that I'm a repeat PCS customer and their tech support have been excellent in the past when help was needed. Credit where due, would definitely recommend. Thanks PCS!
Helpful Report
Posted 1 year ago
The Custom Build on the website worked very well, pointing out any anomaly, and actively updating the pricing. Navigating the build was easy & intuitive. Once the order was ready, I did have a small problem with Disk Partitioning, but a quick phone call with one of the Tech staff resolved the issue easily. Regular updates of the order were easy to digest, and appeared accurate. The delivery was EXACTLY on time, and the PC ran exactly as ordered, straight from the box. I have since added a couple of legacy peripherals, and found the inside of the case as impressive as the outside. A big thank-you to all as PC Specialist for supplying my new toy!!
Helpful Report
Posted 1 year ago
I recently ordered a high-end PC from PC Specialist, and overall, the process was impressive. Their website was excellent—user-friendly, informative, and made it easy to customize my perfect workstation. Once I placed the order, they kept me updated at every stage of the build, even providing a 3D image of the system before dispatch. The workstation was delivered faster than their quoted timeframe of five working days, which was a pleasant surprise. However, I did not purchase the GPU from them as I already owned two A5000 GPUs, and this is where the issues began. The workstation has had persistent problems with GPU installation. Despite multiple attempts at installing and removing GPU drivers, the system fails to recognize the A5000 GPUs. I eventually had to install a GTX 1660 Super just to get the workstation to boot. I reached out to their support team for assistance, but their response was disappointing. They directed me to download a third-party tool, DDU, but the link they provided didn’t work. As someone who isn’t an expert in system setup—one of the reasons I opted for a pre-built workstation—I found this lack of guidance frustrating. Installing a GPU should be a straightforward process, yet it has turned into a nightmare. Currently, I’m forced to run the workstation using the GTX 1660 Super, as it’s the only way to keep the system operational. I truly wanted to give PC Specialist a 5-star review because their website and approach are excellent, and I understand that occasional issues can arise when setting up a complex machine. However, after spending over £1,700 on the workstation, I expected better after-sales support. A more hands-on and effective resolution would have been appreciated to ensure the system functions as intended.
Helpful Report
Posted 1 year ago
Experts in the field, built a custom PC to meet the needs of the business. Set up was easy and apart from some printer issues which need resolving, I've had no problem.
Helpful Report
Posted 1 year ago
Right from the offset the ordering and buying experience was straight forward. The website made it easy to select the various options available. Once the order was placed, regular updates were given as to the status of your order letting you know exactly where you were in the process. The PC was delivered as advised via the courier, well packaged and without any damage. I had an issue with some software I had purchased with regards to drivers ( please note a software issue not a pcspecialist issue ), I phoned the pcspecialist support team and they were delighted to help and resolve the issue. Very professional and courteous staff who went above and beyond. I would have absolutely no issue recommending these guys to anybody. A first class experience. Many thanks Tom
Helpful Report
Posted 1 year ago
I am very pleased with the whole process of purchasing a product from PC Specialist. From the choices I made and the summary received, through the quotation and onwards until the final receipt of the order was a very smooth operation. The technical support required and received to diagnose and solve a problem with a missing Windows file was first class. All in all, a quality product and service has been received for a reasonable cost outlay.
Helpful Report
Posted 1 year ago
Will definitely be buying from here again when i'm ready for another machine. Laptop delivered quicker than expected, and simply process of ordering and spec'ing. Far better than the equivilant from Currys and the likes, and i'd go as far to say, better value for money aswell
Helpful Report
Posted 1 year ago
The ordering process was fantastic, easy and kept me up to date. I did have to ring them once, to check on the status, as it spent about 9 working days marked as "processing your order". The laptop itself is awesome! Quiet and well built.. i always love the finish of the laptop with PC specialist Iv been ordering from them for many years, i even ordered my dad his laptop through them when he needed a new one! They are MUCH BETTER QUALITY than your currys, argos etc. Price is always more compared to other shops... but its worth it, and i dont mind paying more for the quality. Good work
Helpful Report
Posted 1 year ago
When buying, the website builder was easy to use and purchasing was smooth. When it arrived it had excellent build quality and when I had an issue (it was a bad windows update, not specific to my build) I received personal and detailed technical support to diagnose the problem and instructions on how to solve it. Haven’t had an issue since.
Helpful Report
Posted 1 year ago
Ordered a bespoke pc and received it within a week. Any questions I had prior to ordering were answered immediately via online chat. All items were packaged well and set up instructions straight forward. This was the second computer I have bought from them.
Helpful Report
Posted 1 year ago
Raally impressed with the build and the speed - looks lovely and is so quiet
Helpful Report
Posted 1 year ago
PC Specialist is rated 4.8 based on 5,910 reviews