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PC Specialist Reviews

4.8 Rating 6,098 Reviews
97 %
of reviewers recommend PC Specialist
4.8
Based on 6,098 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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PC Specialist 5 star review on 11th August 2026
Daz
PC Specialist 5 star review on 11th August 2026
Daz
PC Specialist 5 star review on 3rd July 2026
Mrs Twyning
PC Specialist 4 star review on 6th March 2026
Anonymous
PC Specialist 5 star review on 2nd March 2026
Anonymous
PC Specialist 5 star review on 17th January 2026
Scott
PC Specialist 3 star review on 14th December 2025
Julian
332
Anonymous
Anonymous  // 01/01/2019
Purchased the 27inch all-in-one. Using the website for the build was easy. Upgraded to i7 processor and 32gb RAM. Computer is so fast compared to my 7 year old HP Pavilion. Boot time is an incredible 14 seconds. Delivery was excellent and product well packaged. Saved lots of money compared to going to big companies and I got to decide the specification. First time using PC Specialists and I will not go back to the big high st shops in the future. Very pleased with the whole experience and love using my new computer.
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Posted 1 year ago
I’ve always wanted a gaming pc, so when I got one from PC Specialist I was happy because the process went smoothly and even when buying it, it suggested different components that allowed the cost to come down. For my first gaming pc I’m happy, I practically bought it for hearts of iron 4 so in the future when I want to play a wider range of games I’ll definitely buy another one from he. Great service.
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Posted 1 year ago
Quick delivery, everything seems in order as of yet. Would recommend
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Posted 1 year ago
Good machines and build quality at competitive price
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Posted 1 year ago
PCSpecialist helped me throughout, and while one can always find something, I'm happy to give 5 stars and recommend.
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Posted 1 year ago
PC Specialist was highly recommended to us and we can see why. From initial exploration on the website to available recommendations for configuration we have recieved an excellent service. Once ready to order options had been stored making it a smooth process with clear timescales and email updates right through the build to delivery.
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Posted 1 year ago
Website is amazing, makes configuring your next device easy and understandable. They kept me up to date on every stage of my order. I researched a variety of suppliers prior, PC specialists are the best by far. HIGHLY RECOMMEND
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Posted 1 year ago
Arrived within 2 weeks, no issues with PC works great. Updates were given every step of the way.
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Posted 1 year ago
I have always used them for my PC needs. They have never let me down. My most recent order was done so swiftly and delivered to me within a week. An outstanding company all around.
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Posted 1 year ago
Ordered late on a Friday with FastTrack, PC delivered on the Tuesday morning. Super fast delivery and the 3D image of when it was built was great! Kept me updated every step of the way!
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Posted 1 year ago
I have ordered both a laptop and a desktop PC, and PC Specialist have guided me through the process every step of the way. They are always there to answer questions in a professional and courteous manner. It is such a relief knowing you can actually speak to real people! You can be assured PC Specialist will only use quality components and thoroughly test their computers before dispatch. A huge thank you to the team for your service. I will be using PC Specialist for all my computing requirements in the future. Highly recommended.
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Posted 1 year ago
I’m not a pc wiz, so this business made it nice and easy to choose which parts I want for my pc, came very fast also considering I ordered it over the festive period. Although I did add a very small amount of storage without realising, it would’ve been nice for the team to contact me and double check my specs but it was 100% my fault regardless. Such a good business, will be recommending to friends
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Posted 1 year ago
Awesome services, awesome pc!
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Posted 1 year ago
very good service quick build and despatch computer very securely packed and runs very well computer very tidy
PC Specialist 5 star review on 22nd January 2025
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Posted 1 year ago
Pc specialist did great work on my new build the 3d preview image was a great touch. When it arrived the wifi arial to the motherboard was broken I called them and they sent a replacement straight out 10 out of 10 from me thank you:)
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Posted 1 year ago
I’m incredibly grateful to Benito Gabriel and his team for their exceptional work in helping me recover my funds from a scam platform. Their expertise and commitment were evident throughout the entire process, and they handled everything with the utmost professionalism. Thanks to their efforts, I got back every penny I had lost. I highly recommend their services to anyone in need of assistance with financial recovery! 𝐄𝐦𝐚𝐢𝐥..𝐁𝐞𝐧𝐢𝐭𝐨𝐠𝐚𝐛𝐫𝐢𝐞𝐥𝟒𝟒𝟗@𝐠𝐦𝐚𝐢𝐥.𝐜𝐨𝐦 𝐖𝐡𝐚𝐭𝐬𝐀𝐩𝐩 —- +𝟏 (𝟓𝟎𝟓) 𝟒𝟎𝟐-𝟎𝟕𝟏𝟒
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Posted 1 year ago
Having ordered my Laptop on Boxing Day and with all the holidays etc, I wasn't expecting delivery for at least 2 weeks. However, PC Specialist had my Laptop all sorted to my spec and delivered to my door in 9 days. I am more than happy with this service. I haven't tested my Laptop properly yet but happy with everything so far. Thanks guys.
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Posted 1 year ago
I’m writing this review nearly a year after receiving and using my pre-built PC. While it still runs, there have been ongoing issues. The machine occasionally boots into BIOS for no apparent reason, even though I always make sure to shut it down properly each evening. When the PC first arrived, the RAM and GPU were loose and had to be properly installed. As someone who isn't familiar with this process, I spent three hours on the phone to get everything set up, getting Windows running required some hoop jumping too. The SQL even had to be investigated and have things checked and setup once everything got running . I was frustrated that these issues weren’t addressed during the initial build and testing phase. Another major concern is the performance with certain games, such as Elden Ring and Space Marine. Despite extensive troubleshooting, including searching for solutions online, I found no answers. When I reached out to PCSpecialist for support, the response I received was disappointing—essentially telling me that my system was "supposed" to be slow due to the 32GB of RAM. It felt like a dismissive "go away" response from customer service. While some games run fine, my favorites do not. Overall, I regret my decision to use PCSpecialist for a build that cost over £2,000. The service I received was far below expectations, especially when I’ve had better experiences with companies like CCL Online for much cheaper machines.
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Posted 1 year ago
I recently ordered a custom PC from PC Specialist, and I couldn't be happier with their service! From start to finish, the process was smooth and hassle-free. The team did an outstanding job assembling my PC, and it was delivered to my door in less than a week—much faster than I expected. The package included clear, easy-to-follow instructions on how to set everything up, which made getting started a breeze. The PC itself runs flawlessly, with excellent performance and no issues whatsoever. It’s clear they put a lot of care into the build. If you're looking for a reliable, efficient, and professional custom PC service, I highly recommend PC Specialist. They’ve exceeded my expectations, and I’ll definitely be coming back for any future needs. Fantastic job!
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Posted 1 year ago
Ordered a PC off of PC specialist and not only was the process easy but it was quick. I ordered during the Christmas period and wasn't expecting them to get my order processed, built and shipped for some time but hey got it out in about a week which I was really impressed by. I have only a couple complaints about my system, firstly I ran into some technical issues but the support team were very helpful in getting this solved the same day over the phone. I am also seeing some hardware issues like fan noise and coil whine but this is less about PC specialist and more on the hardware itself. I highly recommend them because not only are they decently priced but have a very helpful support team from what I have experienced.
PC Specialist 4 star review on 17th January 2025 PC Specialist 4 star review on 17th January 2025
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Posted 1 year ago
PC Specialist is rated 4.8 based on 6,098 reviews