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PC Specialist Reviews

4.8 Rating 4,886 Reviews
97 %
of reviewers recommend PC Specialist
4.8
Based on 4,886 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
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PC Specialist 5 star review on 19th July 2025
Anthony Stocker
PC Specialist 5 star review on 28th June 2025
Brad
PC Specialist 5 star review on 1st June 2025
Anonymous
PC Specialist 5 star review on 31st May 2025
Igor
PC Specialist 5 star review on 27th May 2025
Sumit Barman
PC Specialist 5 star review on 26th May 2025
William
PC Specialist 5 star review on 26th May 2025
William
317
Anonymous
Anonymous  // 01/01/2019
Great service, no fuss.
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Posted 5 months ago
Great Service - happy with laptop - Thank you
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Posted 5 months ago
It was a smooth experience configuring the pc and the build and delivery times were great too. The pc has been running very well and smoothly. Would recommend.
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Posted 5 months ago
Recommended to me by my brother in law as my existing computer not acceptable for upgrade to windows 11. Make a couple of phone calls and it was all sorted for me. Thank you.
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Posted 5 months ago
As a business that needs high quality reliable computers, supplied quickly and without fuss, PC Specialist have always delivered. We've been buying from them for many years and they have consistently delivered great machines quickly and at good prices.
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Posted 5 months ago
Best service I've ever had. I was purchasing a pc for my son and a little out of my depth. I sent several emails back and forwards asking questions about parts and the team were all super helpful. They sent a 360 photo of the pc when it was made up which was lovely, and it arrived quicker than we expected. The PC is stunning, my boy is so delighted. Couldn't possibly improve on this service in any way.
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Posted 5 months ago
Very fast delivery for this - would recommend if you're looking into a custom PC.
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Posted 5 months ago
This experience throughout the whole process was clear, concise, and comfortable. From asking for advice on my specific video editing needs down to the process through to final delivery. I am very happy with everything thus far and I'm now able to crack-on with my hundreds of hours video editing and short film making. I look forward to many years of hobby now. Thank you to the PC SPECIALIST TEAM :)
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Posted 5 months ago
Cannot say a bad word about my experience here. Custom build liquid series delivered 4 working days after order placed - runs like a dream
PC Specialist 5 star review on 13th February 2025
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Posted 6 months ago
Very happy with my custom specified PC. I am a returning customer after having ordered another PC in the past. Service speed and customer care first class and I would not hesitate to recommend them to others
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Posted 6 months ago
Easy ordering, kept up to date with build progress, speedy delivery. Brilliant!
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Posted 6 months ago
After discussing with a VERY helpful community, PC specialist provided not only a safe, but a fast delivery within hardly 10 days of ordering! With a device that was a fair price for the specs requested the service was nothing short of excellent
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Posted 6 months ago
Very easy to build your own pc and kept us informed throughout the process. It was great seeing a version of it when it was half built and you could always make changes while it was getting built
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Posted 6 months ago
I am extremely happy with my PC Specialist laptop and the ordering process. I phoned in to speak to an advisor to help with my requirement and she was knowledgeable and helpful. I was able to adjust some of the components on the quote and place the order. I could then see the stage of my order at any time, from build, through test to shipping. The laptop itself feels high quality, including the keyboard. I can't see me buying an off the shelf laptop again!
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Posted 6 months ago
My old PC Specialist computer lasted 8 years ish and so I was keen to give them another try. The computer is great, although a problem was encountered with the delivery company which appears to have rough-handled and damaged the computer, hopefully only slightly, where a computer leg was broken. For the most part the computer has been working great and I really like it. Seems good value for money. Thus far, PC Specialist has been responsive about trying to sort out the problem, they sent me another leg and are assisting with other related issues and their customer support seems good so far.
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Posted 6 months ago
Service was quick and PC was well built. Documentation was also clear and communication was transparent.
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Posted 6 months ago
I think the price/quality of a PC Specialist laptop can't be found elsewhere. My first build had a battery issue and the customer service was quick and helpful and I had a new laptop shipped out on priority. So great price, great quality and excellent customer service is all one can ask for.
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Posted 6 months ago
A good quality Windows 11 laptop.
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Posted 6 months ago
Easy to use site, and PC was as expected. Convenient. Communication was professional and timely.
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Posted 6 months ago
The ordering process from the team at PCS was great, build has been to what I was looking for & quality has been great. Had a small issue with a setting recently which the team were happy to fix via remote desktop so aftercare has been perfect. Would definitely recommend getting your next gaming PC from PC Specialists!
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Posted 6 months ago
PC Specialist is rated 4.8 based on 4,886 reviews