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PC Specialist Reviews

4.8 Rating 6,095 Reviews
97 %
of reviewers recommend PC Specialist
4.8
Based on 6,095 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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PC Specialist 5 star review on 11th August 2026
Daz
PC Specialist 5 star review on 11th August 2026
Daz
PC Specialist 5 star review on 3rd July 2026
Mrs Twyning
PC Specialist 4 star review on 6th March 2026
Anonymous
PC Specialist 5 star review on 2nd March 2026
Anonymous
PC Specialist 5 star review on 17th January 2026
Scott
PC Specialist 3 star review on 14th December 2025
Julian
332
Anonymous
Anonymous  // 01/01/2019
Great service, very helpful. My son has love it. Easy set up and I felt updated in reference to delivery which really helped as was worried with it being near Christmas. Computer works great and ordering was really easy for someone who doesn’t know much about it all.
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Posted 8 months ago
Great service, great price, great PC! Arrived on time, well packed with extra cables, installation guide etc. Very happy with my purchase
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Posted 8 months ago
Amazing computer I love what ice got and I'm glad I bought it
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Posted 8 months ago
The order process was easy and the communication from the team with regards to the build status and delivery was excellent. Have had the PC since before December and out of the box have had and still have issues with high fan noise. The attached video shows this. I have been and am still in contact with Tech support and there communication and advice has been excellent to try and resolve this issue. I have tried adjusting the fan curves, this reduces some noise, but still noisy. I ordered All Corsair fans, but these have been daisy chained and connected direct to the Motherboard, which shows as 1 Chassis fan. When you have 10 fans this is not right, as you can not control individual fans. As I ordered all Corsair fans, I would have expected a Corsair hub to be fitted for the amount of money spent on the system. As part of the burn in process, I would have expected all devices including fans to be checked and optimised to the acceptable db level. All part of quality checks prior to the customer receiving the hardware. Apart from the fan issue as others have stated the build quality is excellent. Other than the fan issue, this would have got 5 stars. Fingers crossed the fan issue is sorted soon 😀
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Posted 8 months ago
Great communication during build process and delivery. Quality pc. Couldn't have hoped for more.
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Posted 8 months ago
From start to finish these guys were great. I bought my first ever gaming pc from them and they helped with all the questions I had. Highly recommend them.
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Posted 8 months ago
I ordered around Christmas and still got it within 2 weeks! The updates were frequent and easy to access, it was exciting to log in and watch the order progress update! This was my first PC, I was very worried as I knew very little, but PC Specialist made choosing the parts and getting started so comforting! They gave everything I needed, including useful handbooks about my specific PC! I couldn’t recommend PC specialist enough :)
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Posted 8 months ago
Quick build and dispatch time, especially considering it was over Christmas. Not 100% convinced by their checks though as I've had issues with internet connection for gaming and general usage, despite Speedtest.net showing a 1tb connection speed. Quick replies from their support team, but I fixed that issue myself with my own knowledge and some in depth internet searching.
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Posted 8 months ago
Easy to order, good communication, timely build and well built pc.
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Posted 8 months ago
Chassis is great quality. Quick assembly and shipment.
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Posted 8 months ago
I ordered via phone, website had a hiccup. Very helpful and sorted out an account for me. During the build I could check progress and was sent emails as the desktop went through assembly and test. Very well packaged and arrived by DPD. I chose to install Linux. Not supported but when I phoned tech support as Win11 kept booting they did give me basic advice. The Asus prime 550 plus didnt boot ubuntu (or debian derivatives) but CachyOS installed fine and works with the open nvidia driver no probs. Fedora didnt like the nvidia driver. Overall, very happy and would use them again.
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Posted 8 months ago
Ordered the computer in a panic as it was urgently needed BUT just before Christmas! I wasn't expecting it to be done before the new year but it was up and running well before as the efficiency of not only the build but the delivery as well FAR surpassed my expectations
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Posted 8 months ago
Great service, with quick turnaround for my 14" Lafite AMD AI. The laptop is great, with a small caveat that the aluminium is a bit soft, but that might be my bias coming from a Mac which is a significantly different price range.
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Posted 8 months ago
It is the second time I have used PC Specialist and both times I have been impressed with the ease of ordering such technical components coupled with impressive communication and service
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Posted 8 months ago
I ordered my PC on 10th November and finally received it on 24th damaged in transit. It took far longer to arrive than I was expecting. It had to be returned and I was assured that a replacement would be on its way as a matter of urgency. It finally arrived on 5th December. I am not at all happy with this timescale. The people on the phone are excellent when you get through, but sometimes it can take a long time (15 minutes, plus) to speak to someone.
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Posted 8 months ago
I am very happy with my new Desktop PC from PC Specialist. The technical support and advice was very helpful and thorough to ensure that the pc met my work needs. The pc itself is very fast and quiet in operation. I had a problem with the Windows 11 install / update and a usb recovery tool was sent out free of charge and next day as well as a phone call to talk me through the use of it. I would certainly recommend PC Specialist based on my experience.
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Posted 8 months ago
The PC I received is top notch. It's fast, it's a lot more quiet than the last one and the build quality is amazing, everything feels solid and nothing is flapping about. It's ncredible value for money too, despite the astronomical RAM prices, so get them while they last with these prices. 0 complaints, 100s of praises.
PC Specialist 5 star review on 5th January 2026
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Posted 8 months ago
PCSpecialist customer service are absolutely brilliant and very knowledgable. My son and I have bought a laptop and a PC and we are both impressed witht the quality of the items bought. Well done and keep up with the good work.
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Posted 8 months ago
Very happy with the service. Changed my mind on graphics card after ordering and that was really smooth to do on website. I was kept notified on progress. The website helps you choose compatible parts at end stage of ordering. Packed very well and very prompt delivery. Will definitely use them again.
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Posted 8 months ago
Website easy to use. Unfortunately no 6000Mhz RAM choices, which would have made more sense for my CPU choice. Delivered within a reasonable time. Cable runs installed tidily no issues with loose connections or such. System spec as advertised. Great comms The only let down/negative was there was no compnent boxes. This didn't make sense as the PC was delivered in an already larger-than-PC box in which there would have been room. Overall I would recommend PCS.
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Posted 8 months ago
PC Specialist is rated 4.8 based on 6,095 reviews