PC Specialist Reviews

Name: PC Specialist
Rating: 4.79

4.8 Rating 5,386 Reviews

97 %

of reviewers recommend PC Specialist

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4.8

Based on 5,386 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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PC Specialist 5 star review on 25th December 2025

327

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with the system I play world of Warcraft with this I can go faster interact quicker”

Helpful Report

Posted 5 months ago

“The website was easy to navigate, but when customising components, it would be helpful to display either the prices of alternative options or the price difference from the currently selected item. This would make it easier to understand how changes impact the overall cost. That said, the build quality was excellent, and the PC arrived very well packaged for shipping. Overall, I’m very satisfied with the service and product.”

Helpful Report

Posted 5 months ago

“Very well priced components, with a jargon free website offering expert assembly. Ordering was simple and the updates/tracking were especially reassuring. Received in good time, and in perfect condition.”

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Posted 5 months ago

“The website was really easy to use, when I messaged asking to change out some parts they were very quick to respond and happy to help. The PC was built and shipped quite quick and received updates every step of way. Been using the PC a couple weeks now and had no issues”

Helpful Report

Posted 5 months ago

“I have been using this company for years . Even when they were just a small company. Every time I need a new PC I go back to PC specialist. I know they will do a good job.”

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Posted 5 months ago

“Easy to use website for PC enthusiasts. Reliable company who i hadn't used in 10 years, but the recent purchase demonstrated they are still as good. Pc build quality was of a high standard and was packaged well for delivery.”

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Posted 5 months ago

“PC came quick and the updates were on point during the build progress.”

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Posted 5 months ago

“This is the 3rd PC I have had built by PC Specialist, I have never had an issue with any machine that wasn't user error. While it would be easy enough to build a PC yourself, I for one am awful at cable management, but these guys do a stellar job every time.”

Helpful Report

Posted 5 months ago

“I recently ordered a custom-built PC from PCSpecialist, and I couldn’t be happier with the entire experience! From start to finish, the process was smooth, user-friendly, and transparent. The website made it easy to configure my ideal setup, with plenty of options and helpful compatibility checks along the way. Once I placed the order, I received regular updates on the build progress, which kept me reassured and excited. The PC arrived well-packaged and in perfect condition, ready to go straight out of the box. It runs beautifully—fast, quiet, and exactly as I envisioned. I’m extremely satisfied with both the product and the service. PCSpecialist delivered exactly what I was hoping for, and I’ll definitely be recommending them to anyone looking for a custom PC!”

Helpful Report

Posted 5 months ago

“Great support in both ordering pc and setting up.”

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Posted 5 months ago

“Tailor-made computers and helpful, human, UK-based technical support. Highly recommend.”

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Posted 5 months ago

“I was satisfied with product received and was constantly kept in the loop on progress of my order.”

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Posted 5 months ago

“Everything arrived well packed and working as expected. The Liquid Series laptop cooler didn't come with instructions they were emailed which I hadn't noticed. A slip in the box would help saying the instructions are emailed separate.”

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Posted 5 months ago

“They were so helpful - I had an idea on what was needed but chatted through with a very helpful expert who slightly tweaked the spec and I have an ideal gaming computer! The build and delivery took slightly longer than expected and their advertised times but I was kept informed along the way. Really good service, reliable and knowledgeable. I would definitely use again and recommend to others!”

Helpful Report

Posted 5 months ago

“perfect pc. works so well. runs smooth on every game. overall in love with it”

Helpful Report

Posted 5 months ago

“This is the 3rd computer I have brought from here, each time I have managed to get better specs here for less money than other places I have looked. I have never had any issues with the products they have provided or the service they have given.”

Helpful Report

Posted 5 months ago

“Brilliant service. Customer made PC in 2 weeks with updates all the way.”

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Posted 5 months ago

“Completely transparent and sens my custom made pc in less than 2 weeks”

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Posted 5 months ago

“The process of customising and ordering my machine was streamlined and the processing of my job kept me informed. Top notch job!”

Helpful Report

Posted 5 months ago

“Happy with the set-up and how smooth my system is running.”

Helpful Report

Posted 5 months ago

PC Specialist is rated 4.8 based on 5,386 reviews