PC Specialist Reviews

Name: PC Specialist
Rating: 4.79

4.8 Rating 4,886 Reviews

97 %

of reviewers recommend PC Specialist

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4.8

Based on 4,886 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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PC Specialist 5 star review on 19th July 2025

317

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“PC Specialist is one of the easiest ways to instantly get into pc gaming as well as getting an amazing setup. It's great that they test everything and even if you have a problem the customer service is superb.”

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Posted 5 months ago

“Bought for my son, and what made me happy was that this website is perfect for someone who's never known anything about gaming PC's and what to look for. I am more than happy with the whole process, got recommended by two colleagues and will recommend on myself! PC works amazingly, I have a very happy son, thank you!”

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Posted 5 months ago

“Great quality product and great service. Constant updates on the progression of the order and fast replies to any questions I had during the process.”

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Posted 5 months ago

“Very nicely build. Cable management with lots of care done . Well packaged.”

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Posted 5 months ago

“Daily updates on the build and progression and speedy delivery”

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Posted 5 months ago

“Laptop is great extremely high build quality and great communication during delivery”

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Posted 5 months ago

“Everything was good. Had a slight issue with delivery but Pc specialist sorted the problem quite fast.”

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Posted 5 months ago

“PCSpecialist are overall incredible company to buy a computer from, the quality of my laptop is amazing and the service from them are incredible. They kept we up to date at every every stage they were at from gathering the parts to it being dispatched. I would recommend PcSpecialist 100%.”

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Posted 5 months ago

“PCSpecialist are the best, they build a great PC for me! Im very thankful”

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Posted 5 months ago

“Perfect very pleased cable management could be better. It came with a foot damaged however was sorted out very quickly”

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Posted 5 months ago

“The quality and high spec of the laptop is by far better than high street shops or even the big players. I’ve had Dell, asus, Alienware, and the PCS laptop outshines them in build and price. Easy to configure online ordering process makes the whole process of building a custom machine a doddle.”

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Posted 5 months ago

“My last PC was purchased through PC specialist and lasted 6 years with no issues. This new one had the misfortune of having a faulty graphics card on delivery. From the get go. Could have been damaged in transit, but the quality of packaging is really high, with custom foam inserts to prevent this. The support I received was top notch, I spoke to 2 technicians on the phone who helped troubleshoot the issue and got the graphics card Swapped at my home under warranty. Special thanks to Adam who took the brunt of my stress/frustration and was a true pro. I now have a working PC, and I'm very pleased with it. 4 stars due to the faulty card and the stress it caused, I will still be purchasing components/pcs from PC Specialist in the future and have since recommended a friend who is also very pleased with his new machine.”

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Posted 5 months ago

“The PC Specialist laptop delivers excellent performance with top-tier components and smooth multitasking. The build quality is solid, and the design is sleek yet durable. Customization options allow for a truly personalized experience. Highly recommended for gamers and professionals alike!”

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Posted 5 months ago

“Great service. Bought a second PC now and no issues. Build quality is great. They provided everything I needed to add my own parts.”

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Posted 5 months ago

“Love me pc looks great built really well too”

PC Specialist 5 star review on 18th February 2025

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Posted 5 months ago

“Great products, great support. This is the 3rd computer I have had built by PCS and will certainly be coming back for another one when needed.”

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Posted 5 months ago

“Great product, good service.”

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Posted 5 months ago

“PCS kept their promise on delivery date of my new pc. Quality of manufacture is very good and the pc worked excellently. One could ask np more of any company.”

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Posted 5 months ago

“Absolutely nothing to fault. Customizing my was straight forward .Order was completed in a timely manner with frequent updates. The Computer arrived promptly and well packed. Would definitely recommend.”

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Posted 5 months ago

“I ordered a PC initially via a competitor of PC Specialists and I found their customer service to be not as great in comparison and the lead time for a £2k+ PC was around 3 weeks, from which I decided to cancel my order with them and purchase a PC via PC Specialists, from which I found their customer service to be excellent and build and shipping times to be amazing in comparison to the other company I ordered through initially. I also liked the constant updates via email on build progress and how they shared a picture with me of my build before they shipped it to me, small details like this went beyond my expectations!”

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Posted 5 months ago

PC Specialist is rated 4.8 based on 4,886 reviews