PC Specialist Reviews

Name: PC Specialist
Rating: 4.78

4.8 Rating 4,661 Reviews

97 %

of reviewers recommend PC Specialist

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4.8

Based on 4,661 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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PC Specialist 5 star review on 10th June 2025

Anonymous

PC Specialist 5 star review on 1st June 2025

Anonymous

PC Specialist 5 star review on 31st May 2025

Igor

PC Specialist 5 star review on 27th May 2025

Sumit Barman

319

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought a new laptop, my first from PC Specialist. Easy to configure the hardware and software spec, and place the order (from Hangzhou, China). No issues with delivery or with initial Windows setup. Replacing the operating system with Linux Mint 22 went very smoothly indeed (booted from USB stick and then installed Mint). This is the 3rd system I've bought from PC Specialist. I'll be back for a 4th as and when necessary. Very happy to do so !”

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Posted 5 months ago

“Great service, very happy with the results.”

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Posted 5 months ago

“Relaiable and good service throughout the process from building to final procces of installing OS and checking, with email updates on each step, dispatched and received in pristine condition within 10 working day ,now all set up and works perfect. Highly recommend,”

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Posted 5 months ago

“Really good service , it was easy to order and I had my laptop 10 days after I made the order .”

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Posted 6 months ago

“Laptop as ordered, excellent kit. Took some days to embrace Windows 11, but getting there.”

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Posted 6 months ago

“Great custom builds with tech support, bought my first PC from them 10 years ago and have used that as the basis ever since, unfortunately can't give 5 stars as the laptop I bought from them that was supposed to be top end only lasted 2 years before dying on me, so will see if the current laptop I bought will last longer.”

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Posted 6 months ago

“Just made my 11th order for a small business, as we're slowly in the process of replacing PC's that are 10+ years old & not compatible with Win 11. Communication & updates on orders are generally very good, as are the speed in which the orders are built, considering they're not fixed spec items sat ready to go. I have had 1 issue where they were unable to meet an expediated build request & they refunded the extra cost automatically. I often price up the components as we have the skillset for building these in-house, but PC Specialist consistently offer prices that, when weighed up against labour costs & the benefit of warranty, mean there's little to be gained by going the self build route. The latest order was for a mini-PC & monitor. It was ordered on a Friday afternoon, build started on the Monday & it arrived 9 days later. All in all, a very happy customer and will continue to order from PC Specialist for the foreseeable future.”

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Posted 6 months ago

“On build number 3 with them now. So easy to use, and, more importantly, easy to understand. You know exactly what you are getting, how each component affects the overall price, and how adding or changing things affects the build. Entirely transparent, entirely helpful, entirely the best custom PC builders I've ever encountered. 5/5.”

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Posted 6 months ago

“Totally happy pc looks good and preforms great really happy”

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Posted 6 months ago

“Easy to navigate website enabling me to customise my specification. Excellent telephone support guided me through the final order with good recommendations. Great email communication keeping me up to date.”

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Posted 6 months ago

“Really easy to select the components for my son’s PC. Regular progress updates and when DPD lost the PC in their hub, PC Specialist support team were really helpful and kept me updated on what was happening. Once the PC was delivered it was very simple for my son to set up and he loves it”

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Posted 6 months ago

“Nice bit of kit and not expensive”

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Posted 6 months ago

“This is my first gaming pc so I was very happy with all the advice given regarding every part I decided on. I spoke 3 times to an expert before placing the order. The PC came on time and was super happy with the build. so far no problems runs fast. Will definitely recommend PC Specialist to all my friends.”

PC Specialist 5 star review on 8th December 2024

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Posted 6 months ago

“Excellent experience with full transparency of the build process. Order was completed fast and delivered promptly without any issues. Can whole heartedly recommend and will be ordering again when the time comes for a complete upgrade.”

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Posted 6 months ago

“The service was great, the regular updates were a nice thing to receive too. Keeps you up to speed on the process and knowing its going well brings a bit of peace of mind.”

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Posted 6 months ago

“Pc runs brilliant and shipping is amazing as pc specialist took very good care of my pc”

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Posted 6 months ago

“A PC well put together from a good selection of components at an affordable price. Very happy with the machine I specified through their easy to use configuration page.”

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Posted 6 months ago

“Best price online for the highest spec pc I could create, fully customisable options and easy to use website. When a part I ordered wasn't available they rang me to give me options and then posted asap. One fan was a bit iffy so they sent out another with instructions and checked whether I could fix it myself. Nice customer support and cheap prices - win win.”

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Posted 6 months ago

“Excellent service and advice for a beginner, very fast build and delivery.”

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Posted 6 months ago

“I've been relying on PC Specialist for years...had bought 3-4 PCs and some laptops. Overall, always a good experience and been using them for the convenience of having/getting stock for parts I didn't want to wait for myself.”

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Posted 6 months ago

PC Specialist is rated 4.8 based on 4,661 reviews