PC Specialist Reviews

Name: PC Specialist
Rating: 4.79

4.8 Rating 4,886 Reviews

97 %

of reviewers recommend PC Specialist

Company Reviews

Questions

Metrics

4.8

Based on 4,886 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Write Your review

Tell us how PC Specialist made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

PC Specialist 5 star review on 19th July 2025

317

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pc arrived quicker than expected. Well built and upgrading the PC will be easy.”

Helpful Report

Posted 5 months ago

“Quick, easy, reliable and safe. I've ordered three PCs from PC Specialist in the past and never had problems. Not a one. Each PC has given me 5 years of great work, and my family more than that, as I pass down each PC. Super happy with my new PC with one of the 5k series of cards. I had half been expecting a struggle to get my hands on one, but they proved me wrong! Beautiful craftsmanship on the build. Cable management top notch, everything sturdy and in place. Insured on top of that, can't go wrong really. Especially with the updates. Again, can't go wrong. I know for damn sure I'll be returning here years down the line for computer number 5. Thanks folks, ya made a girl really happy. Monster Hunter Wilds will play as smooth as silk on this behemoth.”

Helpful Report

Posted 5 months ago

“What a great service.I have never used PC Specialist before but from the initial pick/choose the parts through to the build and delivery, the service was excellent. I will definitely use them again for me next PC. Quality of the finished PC was very high.”

Helpful Report

Posted 5 months ago

“Great service”

Helpful Report

Posted 5 months ago

“PC Specialist kept me updated constantly whilst the pc was being built and tested etc. When I set it up the fans weren’t synched up and the service on the phone was great, they knew why and understood how my pc was built.”

Helpful Report

Posted 5 months ago

“Great build as always!”

Helpful Report

Posted 5 months ago

“Very happy with my new PC gaming rig from pc specialist, the whole process was very easy with good communication from the beginning to the delivery day.”

Helpful Report

Posted 5 months ago

“Great service. Desktop (with sexy 5080) came in 8 days. Setup perfectly and ready to go on arrival. Nicely packed to ensure no damage. Good value, apart from the obviously obcene cost of the new 50 series!”

Helpful Report

Posted 5 months ago

“Very happy with my new PC, as always PC Specialist did a great job!”

Helpful Report

Posted 5 months ago

“Arrived on time, all parts came safe and in piece. Very helpful customer service and easy to use build on selecting parts. Look forward to upgrading in the near future with PC Specialist again.”

Helpful Report

Posted 5 months ago

“Pricing on the website was transparent and competitive. It was easy to update the specification and the selection of non-compatible components was flagged up and automatically corrected. Once the order was processed, there were regular updates about the status and progress of the build. The lead time was a little longer than advertised (dispatched after 11 working days, rather than the advertised 5-8), but this is a minor quibble and not enough to put me off ordering from PC Specialist again, which I would definitely do.”

Helpful Report

Posted 5 months ago

“this is my 3rd time getting a Pc from Pc Specialist every time i order a Pc the process is straight forward and come really fast i would 100% recommend and use them again!”

Helpful Report

Posted 5 months ago

“All communication - whichever way you choose - is straightforward and clear. we've dealt with PCS for a few years and always come back for the above reasons.”

Helpful Report

Posted 5 months ago

“A good experience from ordering to delivery. Being able to make changes to the build before ordering was a useful feature - I didn't need wi-fi or a virus program, so I could specify this. Emails were received showing the progress of the build, including a photograph of the completed PC, followed by the email with the despatch details and tracking. The PC was very well packed in a sturdy cardboard box with foam inserts with an air gap to protect against knocks. The build construction and cable management were excellent and the case, the basic in my vase, looks good and is of good quality. I would be happy to recommend PCSpecialist in the future.”

Helpful Report

Posted 5 months ago

“"Building a PC with PC Specialist was a breeze. Their configurator was super helpful, catching any problems right away. Payment and tracking were spot-on, and the computer arrived the next day, fully tested. Really happy with the whole experience, and I'll be back!"”

Helpful Report

Posted 5 months ago

“Great service from start to finish. No issues so far with the new set up :)”

Helpful Report

Posted 5 months ago

“Bought my son a new PC for his 14th birthday and he is super happy. I'm not PC literate, but had no trouble setting in all up. Had to phone customer service number to answer a question I had and two weeks in everything is still working perfectly. Thank you.”

Helpful Report

Posted 5 months ago

“Fantastic service from PC Specialist I love that you get an update every step of the production process, even with a handy picture of the build. The proce of my PC was spot on, very competitive Thanks PC Specialist ☺️”

Helpful Report

Posted 5 months ago

“Fast delivery and live chat was amazing”

Helpful Report

Posted 5 months ago

“New Laptop is working well and I am very happy with it. Thank you for your usual very good service. Graham Whistler”

Helpful Report

Posted 5 months ago

PC Specialist is rated 4.8 based on 4,886 reviews