PC Specialist Reviews

Name: PC Specialist
Rating: 4.79

4.8 Rating 5,386 Reviews

97 %

of reviewers recommend PC Specialist

Company Reviews

Questions

Metrics

4.8

Based on 5,386 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Write Your review

Tell us how PC Specialist made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

PC Specialist 5 star review on 25th December 2025

327

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was well over an upgrade and PCspecialist made it very easy for me. I am more than happy with my purchase and the new PC looks great on my desk. Thank you PCspecialist.”

PC Specialist 5 star review on 19th July 2025

Helpful Report

Posted 5 months ago

“I was way overdue an upgrade, and PC Specialists made it easy to choose my own parts, and have all the behind the scene stuff sorted for me. When selecting those parts they offered suggestions to help the builder financially and to get the best parts available. I was given quick, detailed updates regarding my order and emails with tips regarding setting up certain things. The PC was packed perfectly and handled with more than enough care. Could not be happier with the experience.”

Helpful Report

Posted 5 months ago

“Quick and frequent updates, reliable company to use for what its intended for, packaging was really well done, pc even came with free stickers (love that) its really cool how they even give the names of who works on ur pc and a 360° view of ur build :))”

Helpful Report

Posted 5 months ago

“Great company, I've bought my last 3-4 custom PCs from them and with each one I tend to keep for a good few years before upgrading and never had any issues with them. Build quality and customer service is brilliant!”

Helpful Report

Posted 5 months ago

“Kept me updated throughout the process. Would highly recommend”

Helpful Report

Posted 5 months ago

“Good service Good product And Good price”

Helpful Report

Posted 5 months ago

“Easy to use but required some additional support from a family to configure PC also checked with PC Specialist for advice, all was very helpful. Have originally ordered a PC before with PC Specialist. The PC laseted a long time and no problems. I can easily recommend PC Specialist.”

Helpful Report

Posted 5 months ago

“I have bought my computers at PC Specialist for over 15 years, and they didn't disappoint this time with my first laptop. As soon as you want something slightly non-standard (in my case two SSD drives in a laptop) this company is the place to come to get exactly what you need. They even discovered a problem testing my build and were super friendly about how to reconfigure to overcome the problem (though minor note - I had to find out what the holdup was on their website, they didn't quickly advise me there was a problem). Will use them again for my next computer.”

Helpful Report

Posted 5 months ago

“Everything works well, was extremely well packaged and even came with cable management and the remaining thermal paste for future use”

Helpful Report

Posted 5 months ago

“Great service. I had a minor (software-related) problem. The PCS agent sent me links to new drivers and O/S and talked me through the installation process. You wouldn't get that from Curry's or Amazon. And the Fusion laptop is superb. Thank you.”

Helpful Report

Posted 5 months ago

“The quality of the PC is excellent as is the price and spec.”

Helpful Report

Posted 5 months ago

“The website is super easy to choose the components and build you want. When that is done I found the communication from the staff helpful and informative. I ended up with a PC that I’m very happy with and it was delivered very quickly. Brilliant service”

Helpful Report

Posted 5 months ago

“Great service. Took 2 weeks from order to delivery and we were kept updated the whole way. Very happy with the PC and will use this company again!”

Helpful Report

Posted 5 months ago

“PC Specialist made a really well constructed system, just how I wanted it. I wanted a super powerful machine that could compile my programs as quickly as possible. I did not want a fancy graphics card, as I do not game on it, but I do want three monitors. The final result is great. Its super fast, and top marks for the build quality. The cabling is perfect. This is third time I have used PC Specialist, and the 3rd time I have been delighted with the results. I have not included pictures, as they are boring! No flashing lights or RGB, I didnt want that. Just clean, fast and functional.”

Helpful Report

Posted 5 months ago

“Amazing pc, so happy with my purchase! Support are so friendly as well. Couldn't be happier.”

Helpful Report

Posted 5 months ago

“great pc, functions as expected and was delivered without issue”

Helpful Report

Posted 5 months ago

“Second purchase from PC Specialists. Never go on the presumed time of delivery as it takes longer but worth the purchase as they built to specification. Packaging was awesome thankfully as the delivery driver, to my horror, actually shook the box thinking he was being funny.”

Helpful Report

Posted 5 months ago

“Super happy with the laptop I received, the build quality of it is great and the customer services and updates were spot on when I was keeping track on the laptops arrival. Overall I had a great experience ordering from pcspecialists and and will be back in a couple years for a new pc. Thank you!”

Helpful Report

Posted 5 months ago

“Found the website very easy to use to build the PC to my specifications, dispatched within good time and regular updates were sent, the 360 image of my PC sent after the build was complete was a nice touch. Arrived well packaged including expanded foam offered without additional cost. PC works very well after 2 weeks of use I have experienced no issues. Very happy would recommend”

Helpful Report

Posted 5 months ago

“Quick turn around for the new build pc, and customer service is very helpful when required. I purchased without an OS because I already owned a license key, but was asked what I would be using, and was pleasantly surprised that it came with it pre installed, meaning all drivers and software was all ready to go out the box. I’d definitely buy again, hassle free pc customisation. Even recommended to a friend who’s looking at them now.”

PC Specialist 5 star review on 14th July 2025

Helpful Report

Posted 5 months ago

PC Specialist is rated 4.8 based on 5,386 reviews