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PC Specialist Reviews

4.8 Rating 5,731 Reviews
97 %
of reviewers recommend PC Specialist
4.8
Based on 5,731 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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PC Specialist 5 star review on 30th March 2026
Beto
PC Specialist 5 star review on 30th March 2026
Roddy
PC Specialist 5 star review on 30th March 2026
Roddy
PC Specialist 4 star review on 6th March 2026
Anonymous
PC Specialist 5 star review on 2nd March 2026
Anonymous
PC Specialist 5 star review on 17th January 2026
Scott
PC Specialist 3 star review on 14th December 2025
Julian
332
Anonymous
Anonymous  // 01/01/2019
Great performance at a reasonable price
Helpful Report
Posted 2 years ago
Well built. The process took some time (as forecast), but PC Specialist did a good job keeping me updated on the progress.
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Posted 2 years ago
The PC was brought for my son. I haven’t had any negative feedback “it’s fantastic “. Looking at other PC’s it’s a reasonable price and the fact my son has been able to choose all the little extras to make it his own for both gaming and school work. Customer service has been brilliant, kept updated throughout all the way to the front door. The whole experience has been seamless… thank you
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Posted 2 years ago
Fantastic to work with, and when i had a late change request they sorted and fixed the problems with no issues!
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Posted 2 years ago
My Son already has a laptop built by you and is very happy with it. So when i wanted to upgrade my laptop he suggested using you and helped me spec it. But it was a very easy process and the choice was very extensive. A week or so later it arrived in perfect condition. I am more than happy with it even though I have only been using it for 10 days or so. Thanks guys.
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Posted 2 years ago
Fantastic custom built pc bought for husband's birthday and he is very happy with it. Although I ordered with more than enough time, due to delays it was not going to arrive by his birthday so I had to pay £70 extra for fast track which I shouldn't have had to. Also one of the leg stands came cracked but customer service dealt with and sent out a new leg efficiently and quickly. Overall happy now with it.
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Posted 2 years ago
easy to pick parts for pc or laptop fairly good with updates on progress additional items e.g gaming mouse and laptop cases are nice options that saves any hassle.
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Posted 2 years ago
Speedy efficient service.
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Posted 2 years ago
Easy to use website to configure a PC. Good communication so I knew where the build was up to.
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Posted 2 years ago
Amazing custom made pc and super fast
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Posted 2 years ago
Now on my fourth computer from PC Specialist and they never disappoint. Excellent communication from order to post-delivery with updates and help for setting up and the computer is everything I wanted.
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Posted 2 years ago
Good service and customer service and fast delivery,trusted company
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Posted 2 years ago
I ordered a PC from pcspecialist on August 23rd, which I paid in full for. An empty box arrived with no PC in it. I've spent over a month, and 15 emails, trying to ask about being refunded and their customer service have refused to help. Absolutely terrible company to deal with, its very disappointing.
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Posted 2 years ago
Ordering from PC specialist is brilliant, their website advises you on all compatibility issues with your components etc and makes it all easy and stress free. The PC is mostly great, there were some issues with software (e.g. the Microsoft app store wasn't working when delivered so I had to do some fixes). I would have given 5 stars if not for the delivery time. They advertise 9-12 working day expected delivery, mine arrived on the 15th working day. They do have fantastic communication at every stage of the build / delivery process which is why I know that my order sat doing nothing for the first 12 working days of this time. Once they started working on my order it was built, tested and shipped within the space of 2 days.
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Posted 2 years ago
This latest machine is I believe the sixth machine I've ordered for myself or my family from PC Specialist across the last 11 years. Why? Because I've found they offer an unbeatable combination of being able to buy near-enough the exact machine I want (down to component level of specifying exactly what disk or memory will be in there) alongside excellent value and reliability.
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Posted 2 years ago
Very well put together PC, with quality components well-installed, care over cable management and a clean look. Kept up to date with progress (including with an advanced 3D look and was responsive to questions. I requested delivery after a specific date and it arrived 9AM on the correct date. Also very user-friendly website - much easier than competitors. My only criticism is that I had to request fast track as the process was taking longer than I anticipated (and the communication in that regard was slightly ambiguous). All of a sudden, it got built very quickly, so I am a little cynical about whether fast track is a means of bringing in additional money. Having said that, the calculation which offered me a cheaper, lower wattage PSU does counter that theory somewhat. Other than that, I would certainly recommend and would use again.
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Posted 2 years ago
Kept up to date with build process nicely
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Posted 2 years ago
Great service, informed me throughout the entire process and the machine showed up in perfect condition. Highly recommend!
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Posted 2 years ago
Personalised, friendly, quick and competent. Great customer service.
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Posted 2 years ago
Very well informed process of sales, build and delivery. Machine has been prefect since arriving
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Posted 2 years ago
PC Specialist is rated 4.8 based on 5,731 reviews