PC Specialist Reviews

Name: PC Specialist
Rating: 4.79

4.8 Rating 4,922 Reviews

97 %

of reviewers recommend PC Specialist

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4.8

Based on 4,922 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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PC Specialist 5 star review on 19th July 2025

317

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great setup . super helpful over the phone aswell. would be happy to use them again in future!”

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Posted 2 years ago

“From the get go PC specialist offers a great service tailored to your own needs. I was very appreciative of being kept up to date to the minute of the status of the assembly and delivery. The PC performs exceptionally well and looks great in the office. Thank you very much for all the effort and for a great product.”

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Posted 2 years ago

“Quick service with multiple updates. Very happy”

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Posted 2 years ago

“Second build here and flawless yet again. Easiest website to build with by far too.”

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Posted 2 years ago

“Great service and always keeps you updated on the progress of the purchase from order to delivery. Would highly recommend! :)”

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Posted 2 years ago

“It was built, dispatched and delivered very quickly and was kept up to date throughout the whole process, support team were nice and friendly too and helped with any issues I had.”

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Posted 2 years ago

“First time ordering from PCSpecialist. The website is simple and easy to use, I ordered my PC on the 26th of December, and it was with me on the 6th of January. They processed, built and shipped my order quickly, considering it was over the Christmas break. I was kept up to date with every step of the build, and even had the option to amend my order once it was placed. Very happy with my PC!”

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Posted 2 years ago

“Pc build was good. Only issue I have had is the pc crashing”

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Posted 2 years ago

“Quick and easy process. Ran into a couple of set up issues but rang the helpline and all was sorted quickly and easily by very friendly and helpful help desk experts.”

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Posted 2 years ago

“Great Stuff”

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Posted 2 years ago

“Great customer service, kept up to date with the build and postage. Awesome company to work with.”

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Posted 2 years ago

“I wanted to wait a little while before leaving a review to see if I ran into any problems but the computer has been great! Customer service over the phone was really good to when istalling my previous graphics card into my new computer! Delivery was on time too, have reccomended to others :)”

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Posted 2 years ago

“fabulous service from start to finish , I had to make an adjustment too my order a day or two after placing it the process was simple and i still got my new pc on the estimated delivery date. wouldnt use anyone else for future upgrades etc”

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Posted 2 years ago

“Helpful tech support, pc seems great”

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Posted 2 years ago

“I purchased a desktop for Christmas including a monitor. The monitor arrived in an undamaged factory sealed box and was wrapped for Christmas day. Unfortunately on opening the monitor was broken. PCSpecialist have refused to replace it as they say that 'the goods must be checked within 72 hours to assume any claim for damages' and that 'the condition of the packaging is not a reasonable measurement of the condition of the goods'. I asked them to show me evidence that they had checked the monitor before sending it to me as the appearance of the box and the damage suggests to me that it was broken during manufacturing. They replied that 'PCSpecialist do not test peripherals as they are factory sealed and come directly from our suppliers to be dispatched accordingly'. So they feel it is acceptable to assume a factory sealed undamaged box contains fit for purpose goods of satisfactory quality but that this is not a standard that applies to a customer. Obviously I am very disappointed with this and cannot recommend them due to this failure to respect my customer rights under the Customer Services Act 2015.”

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Posted 2 years ago

“excellent service and delivery and delighted with the PC!”

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Posted 2 years ago

“quick turnaround on my first new pc in a decade. there's been a problem with it since but I think it was a shipping issue and the support has been good.”

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Posted 2 years ago

“Arrived fast, all assembled instructions were mostly clearly but a more personalised manual about the pc rather than working out which part of the setup guide was relevant might be something to look into doing! However all in all, very smooth purchase, I’m so happy with the computer!”

PC Specialist 4 star review on 6th January 2023

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Posted 2 years ago

“hello, help with buying the system but starting to organize programs, due to wi fi unit not working properly ,hope that with new box all is go. I am pleased with your service detail for set up, thank you”

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Posted 2 years ago

“The computer I was sent worked out of the box, and brilliantly. The whole process of customizing the PC was simple and quick, and the online tools made sure I had the information I needed to ensure that all the components I chose would work with each other and fit in the case I had chosen. Moreover, buying a second monitor through them was cheaper than buying the same monitor from an online vendor.”

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Posted 2 years ago

PC Specialist is rated 4.8 based on 4,922 reviews